Regent's College School of Psychotherapy and Counselling Ltd (Regent's College) stated that the successful completion of the School of Psychotherapy & Counselling Psychology's (SPCP) Alternative Dispute Resolution (ADR) course would lead to official accreditation granted by the school. They stated that this was made clear in the ADR prospectus which stated "The 5 day course adds an Assessment Day and provides students with further mediation experience, leading those who are successful to official Accreditation granted by the School. This will entitle them to be referred to, commercially and legally, as 'fully Accredited (SPCP) Mediators'".

Regent's College believed that the phrase "accreditation" was a standard term which was widely used in the mediation sector and provided a report which reviewed the programmes for Commercial Mediators and which made multiple references to the phrase, and which reported on the mediator 'accreditations' that were available at ten organisations. They stated that the College of Mediators (COM) was also included in the report and stated that this College also used the term in relation to training standards for community and family mediators. They also provided details of other institutions offering Mediator training and certifications and that used the term "accredited" to describe the dispute resolution/mediator courses and/or referred to an "Accredited Mediator" as the resulting qualification. Finally, they stated that they were a Law Society approved provider of Civil and Commercial Mediation and provided a document which demonstrated that this was the case. They also provided a 2010 report for the Civil Mediation Council, which explored evidence for the minimum training standards for commercial and civil mediators and which made a specific reference to the term "accredited" as a term for that standard.