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Our Commitment to Consistency

6 February 2013
Consistency is often cited as a good principle of regulation. Our regulatory processes help to deliver the consistency that you expect and that we demand of ourselves.

This is not a consultation with a fixed period for submissions, but a statement of continuing commitment to listen to concerns and, when necessary put things right. Click here to find out how we can work together to achieve regulatory consistency.

Dealing with complaints - FAQs

We work hard to ensure our complaints procedures are transparent. Here we answer some commonly asked questions about how we handle complaints.

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Non-compliant online advertisers

Check the list of online advertisers who remain in breach of our rulings.

Press Zone

This section is for journalists only. Here you will be able to access embargoed material, breaking news and briefing papers as well as profile details for the ASA press office.