Rulings (3)
  • Esaverwatt.com t/a StopWatt

    • Upheld
    • Website (commercial classified)
    • 30 September 2026

    A product listing on Amazon for a smart home energy monitoring brand misleadingly exaggerated the effectiveness of the product by making claims that it could save electricity, reduce electricity waste and lower energy bills.

  • Huel Ltd

    • Upheld
    • Social media (own site), App (paid ad)
    • 30 September 2026

    An Instagram video and pre-roll ad on YouTube for Huel was irresponsible by encouraging the exclusive consumption of Huel in place of conventional food. The ads also made unathorised specific health claims.

  • Luma Pet

    • Upheld
    • Social media (paid ad)
    • 30 September 2026

    A paid-for Facebook ad for Luma Pet misleadingly claimed that a red light therapy pad could reduce inflammation around the spinal discs, treat existing spinal damages or back pain and prevent IVDD related flare ups without having the evidence to support these claims.

Informally resolved (15)
  • AGS One Group Ltd

    • 30 September 2026
    • Number of complaints: 1

  • Argos Ltd

    • 30 September 2026
    • Number of complaints: 1

  • Currys Group Ltd

    • 30 September 2026
    • Number of complaints: 1

  • Drink On Ltd

    • 30 September 2026
    • Number of complaints: 1

  • Dyson Ltd

    • 30 September 2026
    • Number of complaints: 1

  • Jung SAS t/a Back Market

    • 30 September 2026
    • Number of complaints: 1

  • Marston's plc

    • 30 September 2026
    • Number of complaints: 1

  • Ministry of Defence

    • 30 September 2026
    • Number of complaints: 1

  • ResinDriveways.co.uk

    • 30 September 2026
    • Number of complaints: 1

  • SpicerHaart Estate Agents Ltd

    • 30 September 2026
    • Number of complaints: 1

  • Thomas Cook Tourism (UK) Company Ltd

    • 30 September 2026
    • Number of complaints: 1

  • VF International SAGL t/a Kipling

    • 30 September 2026
    • Number of complaints: 1

  • Virgin Media Ltd

    • 30 September 2026
    • Number of complaints: 1

  • White Fox Boutique Pty Ltd

    • 30 September 2026
    • Number of complaints: 1

  • World Snooker Ltd

    • 30 September 2026
    • Number of complaints: 1