Rulings (5)
  • Advanced Wall Solutions Ltd

    • Upheld
    • Leaflet
    • 06 December 2017

    A leaflet by Advanced Wall Solutions Ltd for Proteks Systems, an exterior wall application, seen on 28 July 2017, invited recipients to contact them for a survey and quotation for their property. Text under the heading "What our customers say" stated "We had the Proteks System applied to our property ...

  • As Nature Intended Ltd

    • Upheld
    • Internet (social networking)
    • 06 December 2017

    A competition on Twitter, seen on 13 June 2017, which stated “#WIN a £100 hamper filled with #organic goodies. Take a snap of your fav breakkie [sic] product we sell & tag us using #Wakeuptoorganic".

  • BMW (UK) Ltd

    • Upheld
    • Internet (social networking)
    • 06 December 2017

    A paid-for Facebook post for BMW, seen on 29 May 2017, contained a video which included the claim “Having driven petrol guzzling cars before, I realised that it is now time to switch to an electric car. With zero emissions, the i3 really is a clean car and helps to give back to the environment”, both in the voice-ov...

  • New Leaf Adoption Ltd t/a New Leaf Adoption

    • Upheld
    • Internet (on own site)
    • 06 December 2017

    A website for an adoption agency, New Leaf Adoption (www.newleafadoption.co.uk), seen on 23 March 2017, contained text which stated "We only use experienced competent assessors".

  • The Site Supply Company Ltd t/a HIVIS.net

    • Upheld
    • Internet (on own site), Internet (search engine)
    • 06 December 2017

    Two ads for workwear and equipment, seen in July 2017:

    a. A website, www.hivis.net, stated "CUSTOM EMBROIDERED POLO SHIRT ... £2.89 PLUS VAT. £3.47 INC VAT ...". Next to that was an image of the product, a polo shirt, which had "YOUR LOGO HERE" embroidered onto it.

    Text below stated &...

Informally resolved (43)
  • 1st Online Solutions Ltd t/a Fantastic Pest Control

    • 06 December 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Animals and farming

  • 888 UK Ltd

    • 06 December 2017
    • Number of complaints: 1

    Media: Television
    Topic: Sports, leisure and hobbies

  • Agriline Products Ltd t/a Agriline

    • 06 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Home and garden

  • Aldi Stores Ltd

    • 06 December 2017
    • Number of complaints: 1

    Media: Television
    Topic: Home and garden

  • Amazon Europe Core Sarl

    • 06 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Clothing, shoes and jewellery

  • Amazon Europe Core Sarl t/a Amazon

    • 06 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Beauty products, grooming and hygiene

  • Avocado Ninja t/a www.avocadoninja.co.uk

    • 06 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions

  • Boots UK Ltd

    • 06 December 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Promotions and competitions

  • Cassiobury Farm & Fishery

    • 06 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Sports, leisure and hobbies

  • DSG Retail Ltd t/a PC World

    • 06 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Computers, phones and telecoms

Database cases (2)
  • Afibel SAS

    • 06 December 2017
  • New Wave Capital Ltd t/a Capital on Tap

    • 06 December 2017