Rulings (8)
  • Antony & Patricia Ltd t/a Bosun's Barbers

    • Not Upheld
    • Internet (social networking)
    • 21 June 2017

    The Bosun's Barbers Facebook page, seen in December 2016 and January 2017, contained text which stated "Est. 1969".

  • Euro Car Parts Ltd t/a Euro Car Parts

    • Upheld
    • E-mail
    • 21 June 2017

    An email for Euro Car Parts included text stating “Our Biggest Ever CHRISTMAS SALE STARTS NOW” and "UP TO 69% OFF USE CODE: XMAS”.

  • HDS Builders

    • Upheld
    • Internet (on own site)
    • 21 June 2017

    Two website ads for HDS Builders:

    a. A virtual tour link for a bathroom installation on www.hdsbuilders.co.uk, seen on 21 March 2017, featured an image of a naked woman showering.

    b. A still image from the virtual tour, showing the naked woman, with the option to click on the tour, was seen on th...

  • Mercedes-Benz UK Ltd

    • Not upheld
    • Internet (on own site)
    • 21 June 2017

    A website for Mercedes-Benz UK, www.mercedes-benz.co.uk, seen in February 2017, contained a page about their 4MATIC range – a 4-wheel drive system. Text stated “Driving performance. whatever [sic] the conditions”. Further down the page there was an image of a Mercedes Benz vehicle. Beside the image...

  • Nicoventures Trading Ltd t/a Vype

    • Upheld in part
    • Internet (on own site)
    • 21 June 2017

    The website for Vype e-cigarettes www.govype.com, was seen on 13 March 2017. The home page of the website featured a carousel with four slides. Text on the first slide stated "VYPE PURPLE ePEN STARTER KIT +1 PACK OF PREMIUM CARTRIDGES. FOR £19.98*". Smaller text below stated "*ENDS TUESDAY 28th MARCH ...

  • Official iPhone Unlock Ltd

    • Upheld
    • Internet (on own site)
    • 21 June 2017

    A website for a mobile phone unlocking service, www.officialiphoneunlock.co.uk, seen on 19 January 2017, featured a number of testimonials on a page headed "Customer Reviews of Official iPhone Unlock", which stated “We don’t write our own reviews, instead we let our customers do the talking. Our services a...

  • Southall Travel Ltd

    • Upheld
    • Internet (on own site)
    • 21 June 2017

    Two results pages on www.southalltravel.co.uk for flights to Mumbai:

    a. The first page, seen on 1 November, stated "Per Adult fr £443 ... Extremely Limited Subject to Availability".

    b. The second page, seen on 16 December 2016, stated "Per Adult fr £346 ... Extremely Limited Subject to Ava...

  • Whitechapel Centre

    • Not Upheld
    • Poster
    • 21 June 2017

    A website for a charity for the homeless, www.whitechapelcentre.co.uk, seen on 5 February 2017, stated "NO SECOND NIGHT OUT ON THE STREETS. TELL US ABOUT A ROUGH SLEEPER" and featured a telephone number. Text below stated "Have you seen someone sleeping rough? Are you worried about someone who may be ...

Informally resolved (43)
    After consideration by the ASA of complaints received, the following companies and organisations agreed to amend or withdraw advertising without the need for a formal investigation:
  • AO Retail Ltd

    • 21 June 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Charity, education and Third sector

  • Accident Advice Helpline Direct Ltd

    • 21 June 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Financial products and services

  • Centrepoint Soho

    • 21 June 2017
    • Number of complaints: 2

    Media: Internet (on own site)
    Topic: Charity, education and Third sector

  • DFS Trading Ltd

    • 21 June 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Home and garden

  • Dunelm (Soft Furnishings) Ltd

    • 21 June 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Home and garden

  • EE Ltd

    • 21 June 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Computers, phones and telecoms

  • Edinburgh Airport Ltd t/a Plane Parking

    • 21 June 2017
    • Number of complaints: 1

    Media: Internet (on own site), Internet (display)
    Topic: Holidays, travel and motoring

  • Edinburgh Leisure

    • 21 June 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Sports, leisure and hobbies

  • EnergyCare Group Ltd

    • 21 June 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Utilities, energy and environment

  • Epic War LLC

    • 21 June 2017
    • Number of complaints: 1

    Media: In-game (apps), In-game (online)
    Topic: Sports, leisure and hobbies

Mail order cases (1)
  • Stafco Ltd t/a Handpresso UK

    • 21 June 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Food, drink and supplements