Rulings (7)
  • Boohoo.com UK Ltd

    • Upheld
    • E-mail
    • 16 October 2019

    An email from a clothing retailer was found to be socially irresponsible.

  • Get Fitt Ltd

    • Upheld
    • Internet (on own site)
    • 16 October 2019

    A website broke the rules for not being able to prove claims that Infrared light therapy could treat conditions, and for referencing conditions for which medical supervision was necessary.

  • Itch Petcare Ltd

    • Not upheld
    • Poster
    • 16 October 2019

    A billboard ad for flea treatment did not break the rules around harm and offence.

  • Kimberly-Clark Ltd t/a Andrex

    • Upheld
    • Internet (on own site)
    • 16 October 2019

    A webpage for toilet wipes broke the rules for omitting material information around the standards the products conformed to.

  • Missguided Ltd

    • Upheld
    • VOD
    • 16 October 2019

    A VOD ad was banned for objectifying women and being likely to cause offence.

  • The Cornish Rum Company Ltd

    • Upheld in part
    • Internet (social networking)
    • 16 October 2019

    Ads on Instagram and in print were banned for linking alcohol to illicit drugs and for implying alcohol was capable of changing mood.

  • appleiphoneunlock.uk

    • Upheld
    • Internet (on own site)
    • 16 October 2019

    A phone repair website quoted misleading prices.

Informally resolved (29)
  • Iglu.com Limited

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Beauty Box by Maggie Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (social networking)

  • BooB Smoothie Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Bristol Airport Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • British Gas Services Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Television

  • British Telecommunications plc

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (price comparison)

  • Centrica Hive Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Coach Complex

    • 16 October 2019
    • Number of complaints: 1

    Media: Leaflet

  • Crew Clothing Co Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (sales promotion)

  • EMS Fisico Ltd-A19-1025589

    • 16 October 2019
    • Number of complaints: 1

    Media: Magazine

  • Ford Motor Company Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (social networking)

  • Funeralbooker Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • H&M Hennes & Mauritz UK Ltd

    • 16 October 2019
    • Number of complaints: 8

    Media: Internet (social networking)

  • Hart & Sons (Dorset) Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Huel Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • L&L Europe Ltd

    • 16 October 2019
    • Number of complaints: 1

    Media: E-mail

  • Leon & Jeanette Powsney (Partnership)

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Luxottica Retail UK Ltd-A19-1031392

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Marketluck SAS

    • 16 October 2019
    • Number of complaints: 3

    Media: Internet (video)

  • NANDO'S CHICKENLAND LIMITED

    • 16 October 2019
    • Number of complaints: 1

    Media: Internet (social networking)