Rulings (4)
  • Easylife Group Ltd

    • Upheld
    • Brochure
    • 02 December 2020

    A brochure ad for a skin product was banned for implying that it was effective at removing the appearance of wrinkles and removing skin tags, without adequate evidence.

  • Geraint Christopher t/a Hemp in Avalon

    • Upheld
    • Social media (own site), Magazine
    • 02 December 2020

    A newspaper and Instagram post by a hemp shop were banned for inciting people to break the law by discouraging them from wearing face coverings in shops.

  • KS Competitions Ltd

    • Upheld
    • Website (own site)
    • 02 December 2020

    A website ad promoting a competition to win hair products breached the CAP Code for not explaining the free entry route and for stating that its closing date would be extended if all tickets were not sold.

  • SCA Investments Ltd t/a Gousto

    • Upheld
    • Website (own site)
    • 02 December 2020

    A website ad for the meal subscription service Gousto misleadingly stated that their packaging was 100% plastic free and misleadingly stated that it was 100% recyclable.

Informally resolved (30)
  • AOTM Digital Solutions Ltd

    • 02 December 2020
    • Number of complaints: 1

  • Amazon Europe Core Sarl

    • 02 December 2020
    • Number of complaints: 1

  • Averys of Bristol Ltd

    • 02 December 2020
    • Number of complaints: 1

  • British Telecommunications plc

    • 02 December 2020
    • Number of complaints: 1

  • CNM – The College of Naturopathic Medicine Ltd

    • 02 December 2020
    • Number of complaints: 1

  • Charlotte Tilbury Beauty Ltd

    • 02 December 2020
    • Number of complaints: 1

  • ContextLogic Inc

    • 02 December 2020
    • Number of complaints: 1

  • First Central Insurance Management Ltd

    • 02 December 2020
    • Number of complaints: 1

  • Gelato AS

    • 02 December 2020
    • Number of complaints: 1

  • Hertford Chiropractic (unconfirmed)

    • 02 December 2020
    • Number of complaints: 1

  • Howsy Ltd

    • 02 December 2020
    • Number of complaints: 1

  • I Saw it First Ltd

    • 02 December 2020
    • Number of complaints: 1

  • Klarna UK Ltd

    • 02 December 2020
    • Number of complaints: 1

  • Lookers Motor Group Ltd

    • 02 December 2020
    • Number of complaints: 1

  • Luma Media Ltd

    • 02 December 2020
    • Number of complaints: 0

  • O’Hare Solicitors

    • 02 December 2020
    • Number of complaints: 1

  • Pedal Global Holdings Ltd

    • 02 December 2020
    • Number of complaints: 1

  • Skin + Me Ltd

    • 02 December 2020
    • Number of complaints: 1

  • TS Life Ltd

    • 02 December 2020
    • Number of complaints: 1

  • The Health Lottery Ltd

    • 02 December 2020
    • Number of complaints: 1