Rulings (6)
  • Amazon Europe Core Sarl

    • Upheld
    • Internet (on own site)
    • 15 August 2018

    Claims on www.amazon.co.uk, seen in December 2017, promoted their “one-day delivery” service as part of Amazon Prime membership. In the top right-hand corner of the home page of the website, the ad featured the claim “One-Day Delivery for Christmas”. Further text on the home page stated “get unlimited One-Day Delivery ...

  • Ballymore Development Management Ltd t/a Ballymore

    • Upheld
    • Brochure
    • 15 August 2018

    A brochure for Ballymore, seen on 1 January 2017, promoted a new property development.The brochure featured a section titled “ESTIMATED SERVICE CHARGE”. Text on the page stated “Townhouses £1.59/ sqft pa”. Further down the page, text stated “Parking - £308 per space per year”.

  • Britannia Fire Ltd t/a Britannia

    • Not Upheld
    • Internet (on own site)
    • 15 August 2018

    A website, www.britannia-fire.co.uk, for fire extinguisher manufacturer Britannia Fire Ltd, seen on 15 November 2017. The website included text at the top of the page that stated “THE P50 RANGE REQUIRES ONLY SIMPLE ANNUAL MAINTENANCE BY YOUR STAFF MEMBERS”. Further down the page under the subheading “Britannia Fire UK ...

  • Extraglaze Ltd

    • Upheld
    • Internet (on own site)
    • 15 August 2018

    The website for Extraglaze, www.extraglaze.co.uk, a supplier and installer of secondary glazing, seen during February 2018, featured headline text which stated, “DEVELOPED FOR LISTED BUILDINGS”. Text above a comparison grid stated, “Why Choose Extraglaze or Saverglaze…over other magnetic secondary glazing”. Under the h...

  • JB Global Ltd t/a Oak Furniture Land

    • Not Upheld
    • Regional press
    • 15 August 2018

    A regional press ad for Oak Furniture Land, seen on 1 February 2018, promoted a sale. The ad was headed “Oakfurniture CLEARANCE” and included images of products with the prices stated below. Bold text next to the products stated “SALE ENDS SUNDAY - WE HAVE THOUSANDS OF ITEMS TO CLEAR. EVERYTHING MUST GO THIS WEEKEND! S...

  • The British Standards Institution

    • Not Upheld
    • Internet (on own site)
    • 15 August 2018

    A website and two leaflets for The British Standards Institution seen in October 2017:a. The website www.bsigroup.com, on a page titled “ISO 9001 Quality Management” included text which stated “Designed to be a powerful business improvement tool, ISO 9001 Quality Management certification can help you to: Continually im...

Informally resolved (36)
  • AG Communications Ltd t/a WixStars.com

    • 15 August 2018
    • Number of complaints: 1

    Media: Text Message

  • Alzheimer's Research UK

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (social networking)

  • Annique Health & Beauty

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (on own site)

  • Betterlifehealthcare Ltd t/a Betterlife

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (search engine)

  • Bic UK Ltd

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (search engine)

  • Channel Four Television Corporation

    • 15 August 2018
    • Number of complaints: 1

    Media: Television

  • Chloe Loves To Shop

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (on own site), Internet (social networking)

  • CrossFit Leicester

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (on own site)

  • Evoke Gaming Ltd

    • 15 August 2018
    • Number of complaints: 2

    Media: Text Message

  • Foxton Media Ltd t/a latestfreestuff.co.uk

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (social networking)

  • Glint Pay Services Ltd t/a Glint

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (on own site)

  • GoGroopie Ltd t/a GoGroopie

    • 15 August 2018
    • Number of complaints: 1

    Media: E-mail

  • Hyundai Motor UK Ltd t/a Haddocks

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (on own site)

  • Interflora British Unit

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (search engine)

  • JT (Guernsey) Ltd

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (on own site)

  • Kia Motors (UK) Ltd

    • 15 August 2018
    • Number of complaints: 1

    Media: Brochure

  • Kybotech Ltd t/a BillyOh

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (social networking)

  • Ladbrokes Betting & Gaming Ltd

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (social networking)

  • Love Carpet

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (on own site)

  • Ocado Ltd

    • 15 August 2018
    • Number of complaints: 1

    Media: Internet (sales promotion)