Rulings (10)
  • Fischer Future Heat UK Ltd

    • Upheld
    • Internet (on own site), Leaflet
    • 13 November 2019

    Claims on a flyer and website for a heating system were misleading and unsubstantiated.

  • Active Posture Ltd

    • Upheld
    • Internet (social networking)
    • 13 November 2019

    Claims on Facebook by a clothing company that its product could improve posture and reduce back pain were misleading.  

  • Fortune Academy

    • Upheld
    • Internet (on own site)
    • 13 November 2019

    A website promoting a cryptocurrency course made misleading claims.

  • Parsley Box Ltd

    • Upheld
    • Internet (on own site), National press
    • 13 November 2019

    A press ad and website for a meal delivery service broke the rules around misleadingness and qualification.

  • Rightmove Group Ltd t/a Rightmove

    • Not upheld
    • Poster
    • 13 November 2019

    Poster ads for Rightmove made claims about the frequency with which their estate agents were contacted that were not misleading. 

  • Rock Paper Click Ltd t/a Government Solar Checker

    • Upheld
    • Internet (on own site)
    • 13 November 2019

    Claims on a solar panel company website were misleading, did not make clear the nature of the business and falsely implied they acted for purposes outside their trade.  

  • Solar Panel Funding Ltd

    • Upheld
    • Internet (social networking)
    • 13 November 2019

    Facebook posts for solar panel funding made misleading claims, did not make clear the nature of the business and falsely implied they were acting for purposes outside of their trade.

  • SuperAwesome Trading Ltd t/a PopJam

    • Upheld
    • Television
    • 13 November 2019

    A TV ad for a children’s app was banned for being socially irresponsible.

  • Toyota (GB) plc

    • Not upheld
    • Poster, Internet (social networking), Television
    • 13 November 2019

    TV, poster and Facebook ads for a hybrid car were not misleading.

  • Under Armour UK Ltd

    • Upheld
    • Internet (on own site)
    • 13 November 2019

    Website claims for Under Armour’s Athlete Recovery Sleepwear range were not backed up with adequate evidence.  

Informally resolved (35)
  • 7Days Performance Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (sales promotion)

  • Abbott Laboratories Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (on own site), Internet (social networking)

  • BVG Group Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (sales promotion)

  • BioEnergiser Ltd

    • 13 November 2019
    • Number of complaints: 2

    Media: National press

  • CR Tonepohl Plumbing Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Cult Furniture Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Greenpeace Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: National press

  • Hutchison 3G UK Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (social networking)

  • Ideal Shopping Direct Ltd A19-1029992

    • 13 November 2019
    • Number of complaints: 1

    Media: Television

  • Implantium UK

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • JD Sports Fashion Plc

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (social networking)

  • L'OrĂ©al (UK) Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Television

  • LARQ

    • 13 November 2019
    • Number of complaints: 3

    Media: Internet (social networking)

  • MSC Cruises Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Brochure

  • Mashroom Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Medisale Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Misuma Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (sales promotion)

  • Mobile Phones Direct Ltd

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Paddy Power Betfair plc

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (on own site), Transport

  • Paisley Autocare

    • 13 November 2019
    • Number of complaints: 1

    Media: Internet (on own site)

Database cases (1)
  • eSubstance Ltd

    • 13 November 2019