Rulings (7)
  • Alpro (UK) Ltd t/a Alpro

    • Upheld
    • Poster
    • 20 October 2021

    A poster for an almond drink was banned for making misleading environmental claims, in particular, that the product was ‘good for the planet’.

  • British Gas Services Ltd t/a British Gas

    • Upheld
    • Television
    • 20 October 2021

    Two TV ads, a website and tweet by British Gas for their HomeCare Cover service were banned for misleadingly implying that emergency call outs were available to all customers at short notice.

  • Hey Habito Ltd

    • Upheld
    • Television, VOD
    • 20 October 2021

    A TV and a video on demand ad for a mortgage broker were banned for exaggerating the likelihood of future significant interest rate rises.

  • Rematch Credit Ltd t/a DivideBuy

    • Upheld
    • Poster
    • 20 October 2021

    A poster for a buy now play later credit service provider was banned for not making it sufficiently clear that it offered a form of credit and for being irresponsible.

  • The Workers Union Ltd

    • Upheld
    • Search (paid), Website (own site)
    • 20 October 2021

    A paid-for search ad and a website ad for an employment-related services company was banned for misleadingly implying that they were a trade union.

  • Warburtons Ltd

    • Not upheld
    • Social media (own site)
    • 20 October 2021

    Two ads for Warburtons were not found to be misleading.

  • BrewDog plc

    • Upheld
    • Social media (own site)
    • 20 October 2021

    Three social media posts by BrewDog broke the CAP Code for making misleading claims relating to a promotion.

Informally resolved (16)
  • Beaconsfield Footwear Ltd

    • 20 October 2021
    • Number of complaints: 1

  • Channel Four Television Corporation

    • 20 October 2021
    • Number of complaints: 1

  • Ctrip.com (Hong Kong) Ltd

    • 20 October 2021
    • Number of complaints: 1

  • DSG Retail Ltd

    • 20 October 2021
    • Number of complaints: 1

  • E.ON UK plc

    • 20 October 2021
    • Number of complaints: 1

  • Epic Games UK Ltd

    • 20 October 2021
    • Number of complaints: 1

  • Merlin Entertainments plc

    • 20 October 2021
    • Number of complaints: 1

  • My Fabulosa Ltd

    • 20 October 2021
    • Number of complaints: 1

  • MyPillow Ltd

    • 20 October 2021
    • Number of complaints: 1

  • Peabody Trust

    • 20 October 2021
    • Number of complaints: 1

  • Power Tools Direct Online Ltd

    • 20 October 2021
    • Number of complaints: 1

  • Premier Equine International Ltd

    • 20 October 2021
    • Number of complaints: 1

  • Product of the Year Ltd

    • 20 October 2021
    • Number of complaints: 1

  • River Island Clothing Co Ltd

    • 20 October 2021
    • Number of complaints: 1

  • Serrano Global Enterprises Pty Ltd

    • 20 October 2021
    • Number of complaints: 1

  • Wild Wall Art

    • 20 October 2021
    • Number of complaints: 1