Rulings (8)
  • Brown-Forman Beverages Europe Ltd t/a Jack Daniel's

    • Upheld
    • Poster
    • 28 February 2024

    A poster irresponsibly implied that drinking alcohol could overcome boredom and promoted adopting unwise drinking styles.

  • Capital Credit Union Ltd

    • Upheld
    • Social media (paid ad)
    • 28 February 2024

    A paid-for Meta post irresponsibly encouraged consumers to spend more than they could afford by taking out a loan to fund Christmas spending.

  • DUSK (Retail) Ltd

    • Not upheld
    • Television
    • 28 February 2024

    A TV ad did not irresponsibly imply that drinking alcohol had therapeutic qualities and could be used to cope with parenthood.

  • Hovis Ltd t/a Hovis

    • Not upheld
    • Internet (website content), Social media (own site)
    • 28 February 2024

    Three webpages and an Instagram post did not misleadingly use the terms “rustic”, “authentical”, “traditional”, “artisanal-inspired bread” and “no artificial preservatives”.

  • Lenovo Technology (UK) Ltd

    • Upheld
    • Email
    • 28 February 2024

    An email contained the misleading claim “Get 10% off any product”.

  • Pennine Community Credit Union Ltd t/a PCCU

    • Upheld
    • Social media (paid ad)
    • 28 February 2024

    A paid-for Meta post irresponsibly encouraged consumers to spend more than they could afford by taking out a loan to fund Christmas spending.

  • Space NK Ltd t/a Space.NK

    • Upheld
    • Social media (own site)
    • 28 February 2024

    A competition via an Instagram post did not award a prize in accordance with change, was not administered fairly and omitted significant conditions.

  • Strafe Esports Ltd t/a LevelTap

    • Upheld
    • Social media (paid ad)
    • 28 February 2024

    A paid-for ad on Facebook linked alcohol with an activity where drinking would be unsafe or unwise, and was irresponsible.

Informally resolved (19)
  • British Telecommunications plc

    • 28 February 2024
    • Number of complaints: 1

  • Currys Retail Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Delanoy Funeral Services

    • 28 February 2024
    • Number of complaints: 1

  • EE Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Grocery Delivery E-Services UK Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Idahoan Foods LLC w/ Bev Stewart

    • 28 February 2024
    • Number of complaints: 1

  • Irma Management Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Light In The Box Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Marks and Spencer plc

    • 28 February 2024
    • Number of complaints: 1

  • Plusnet plc

    • 28 February 2024
    • Number of complaints: 1

  • Rothmore Invest Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Sequence (UK) Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Sky UK Ltd

    • 28 February 2024
    • Number of complaints: 1

  • TalkTalk Telecom Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Telefonica UK Limited

    • 28 February 2024
    • Number of complaints: 1

  • Viagogo AG

    • 28 February 2024
    • Number of complaints: 1

  • Virgin Media Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Vodafone Ltd

    • 28 February 2024
    • Number of complaints: 1

  • Zero Proof UK Ltd

    • 28 February 2024
    • Number of complaints: 1