Rulings (12)
  • All Care GB Ltd

    • Upheld
    • Leaflet
    • 13 December 2017

    A flyer for All Care, a domiciliary care service, received in July 2017, included the text “paid DBS checks … guaranteed hours” and “Rates of pay £8.30 per hour Monday through Friday”.

  • Gameseek Ltd t/a Gameseek

    • Upheld
    • Internet (sales promotion)
    • 13 December 2017

    A website selling computer games and equipment, www.gameseek.co.uk, seen in August 2017, featured various products offered at reduced prices on a 'Cyclonic Deals' page. The particular deals were:

    1. 'Sea of Thieves' for Xbox One computer game. The listing featured a countdown clock and text...

  • Iceland Foods Ltd

    • Not Upheld
    • National press
    • 13 December 2017

    A regional newspaper ad for bread sold by Iceland Foods, seen in August 2017, stated “Our new luxury bread is crafted using the finest ingredients and a traditional 16 hour slow dough process creating outstanding full flavour”. It also stated that the bread was “Delivered fresh every day”.

  • JD Sports Fashion plc t/a Millet Sports

    • Upheld
    • Internet (on own site)
    • 13 December 2017

    Two ads seen on www.milletsports.co.uk in July and August 2017:

    a. A product listing for a tennis racket bag stated “Was £30.00 [crossed out] Now £6.00 Save 80%”.

    b. A product listing for tennis racket grips stated “Was £60.00 Now £37.00 (Save 38%).

  • Nissan Motor (GB) Ltd

    • Not Upheld
    • Television, Cinema
    • 13 December 2017

    A TV ad and cinema ad for the Nissan Qashqai, see in late July and August 2017:

    a. The TV ad featured shots of a Qashqai and a motorbike driving through an urban area. The motorbike was mainly shown on main roads, whereas the car was mainly shown driving down alleys and through a building site. A sequence ...

  • ProgressPlay Ltd

    • Upheld
    • Internet (social networking)
    • 13 December 2017

    A promoted tweet seen on 8 September 2017 featured an image of female presenters in their swimwear from a daytime television show and the text, “You can put lipstick on a pig, but it’s still a pig. #LooseWomen18”.

  • Raigins Cleaning Services

    • Upheld
    • Internet (sales promotion)
    • 13 December 2017

    A competition to win a Henry Hoover, seen on Raigins Cleaning Service's Facebook page in February 2017.

  • The Dental Suite

    • Not Upheld
    • Regional press
    • 13 December 2017

    A press ad for dentistry practice Dental Suite, seen on 15 June 2017, included a testimonial from a patient, “Ricardo”, who received “same day teeth” treatment. The picture included a before and after photo of his teeth at 9 am and 3 pm. The photo at 9 am showed the teeth were crooked with discoloured gums, while th...

  • Tri-Coaching Partnership Ltd

    • Not Upheld
    • Internet (on own site)
    • 13 December 2017

    A website, www.drivinginstructortrainingcourse.co.uk, seen on 11 August 2017 featured text that stated “Tri-Coaching Partnership (TCIT) Approved Members of The Driver & Vehicle Standards Agency Official Register of Driving Instructor Training …”. The ad also included a logo with text that stated “OFFICIAL REGIST...

  • Unity Bar Group Ltd t/a Unity Nightclub

    • Upheld
    • Leaflet
    • 13 December 2017

    A flyer for Unity Nightclub, seen in July 2017, stated “Saturday 15 July 2017, Ibiza Giveaway Holiday for 2 inc flights, hotel, itinerary to Ibiza in August 2017, date TBC”. Text below this stated “You must be in the building on Saturday for winner announcement at 1am”.

Informally resolved (36)
  • Aerial & Satellite Express Ltd t/a Gutter Guys / Aerial & Satellite Express

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (display)
    Topic: Home and garden

  • Airbnb Inc

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • Amazon Europe Core Sarl

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Promotions and competitions, Clothing, shoes and jewellery

  • Astrids Oil and products LLP

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Animals and farming

  • Bounds Taxis (Northampton) Ltd

    • 13 December 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Holidays, travel and motoring

  • British Airways plc

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Holidays, travel and motoring

  • British Gas Trading Ltd

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Utilities, energy and environment

  • Buy Whole Foods Online Ltd

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Food, drink and supplements

  • DSG Retail Ltd t/a Currys PC World

    • 13 December 2017
    • Number of complaints: 2

    Media: Point of sale
    Topic: Promotions and competitions, Computers, phones and telecoms

  • DSG Retail Ltd t/a currys

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Appliances, electronics and machinery