Rulings (7)
  • Cash On Go Ltd t/a Peachy.co.uk

    • Upheld
    • E-mail
    • 20 March 2019

    An email from a financial services company specialising in short-term loans, dated 24 January 2019, stated “… no one really knows what’s going on with this whole Brexit malarkey … and some say it could affect the amount of food available … We do not want to believe that Brexit will impact the amount of food available b...

  • Fisher & Company Engineering Services Ltd t/a Fisher & Company

    • Upheld in part
    • Internet (on own site)
    • 20 March 2019

    A website for Fisher & Company, www.fisherandcompany.co.uk, seen in early July 2018, advertising solar powered pedestrian crossing beacons. On a web page titled “Solar Powered Belisha Beacons”, the website stated “SolarisV2™… Part No: FSBB2016 V2” and below that featured an image of the product and a specification ...

  • InnoGreen Chem

    • Upheld
    • Internet (on own site)
    • 20 March 2019

    A product brochure for InnoGreen, a heat pump manufacturer, seen on 4 October 2018 featured the claim "InnoGreen GeoPro is the only Thermal Fluid on the market that has been designed specifically for closed loop ground and water collectors. Its design & development was completed in response to requests by lead...

  • Marketing Punch Ltd t/a OfferX and GetTestKeep

    • Upheld in part
    • Internet (on own site)
    • 20 March 2019

    An instagram account and two websites for OfferX, a marketing company, seen on 24 September 2018:a. The instagram account “primarkprdct” included as its profile picture an image of the Primark logo. The instagram profile included in its profile description “© Primark … Welcome to the official Primark Beauty & Fashi...

  • Perfetti Van Melle UK Ltd

    • Not Upheld
    • Internet (on own site), Internet (video), Internet (social games)
    • 20 March 2019

    A website, three Facebook posts and a YouTube video for Chupa Chups, seen on 20 March 2018:a. The home page of the website www.chupachups.co.uk, included icons for three videos which were hosted on a different page of the website, called “Promotions”. All three icons contained images of vloggers. It featured an image o...

  • Person(s) unknown t/a www.custom-neon-sign.co.uk

    • Upheld
    • Internet (on own site)
    • 20 March 2019

    The home page of www.custom-neon-sign.co.uk, seen in January 2019, featured various neon sign designs with their prices. Text at the top of the page stated "Based in UK, Free Shipping & Fast Delivery! Uk [sic] Inc, Free Shipping to Europe". Two UK addresses were listed at the bottom of the page.

  • The Carphone Warehouse Ltd t/a Mobiles.co.uk

    • Upheld
    • Internet (sales promotion)
    • 20 March 2019

    A website for mobile phones, www.mobiles.co.uk, seen in November 2018, featured text which stated "APPLE iPhone XR £36.00 P/M OH MY ... Free Handset 100GB Data Cyber Monday".

Informally resolved (31)
  • Ben’s Gutters Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Carnival plc

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Center Parcs (Operating Company) Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (social networking)

  • Clever Student Lets Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Leaflet

  • Creative Conceptions Ltd t/a Powerect

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Daniel Wellington AB

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Diana Wright

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Evans Cycles UK Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • GoDaddy Operating Company LLC t/a 123 Reg Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (display)

  • HHOD Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Hotels.com LP

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Leisure Park Internet Solutions Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Monica Vinader Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (social networking)

  • Mountain Warehouse Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • MyCityDeal Ltd t/a Groupon

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Natural Body Sculpt

    • 20 March 2019
    • Number of complaints: 1

    Media: Magazine

  • OldPain2Go

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • OneStream Ltd

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • PeopleFun Inc

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (display)

  • Pinnacle Performance t/a Physio-soton/Pinnacle Performance

    • 20 March 2019
    • Number of complaints: 1

    Media: Internet (social networking)