Rulings (8)
  • Ceva Animal Health Ltd

    • Upheld
    • Television
    • 17 April 2019

    A TV ad for animal health company Ceva Animal Health, seen on 31 December 2017, promoted their plug-in diffuser Adaptil. The ad depicted a dog owner and her dog. The dog owner said, “This is Dude. He is almost two years old. He used to get super anxious when left alone.” The ad showed the dog pawing at the door after t...

  • DMG Media Ltd t/a The Mail on Sunday

    • Upheld
    • Internet (on own site)
    • 17 April 2019

    A national press ad and website listing for a Smart Plug, seen on 25 August 2018:a. The national press ad, seen on the front page of The Mail on Sunday, featured a bright pink background with bold, uppercase text that read “FREE* SMART PLUG”. Below that was smaller text also in uppercase that read “TURN YOUR LIGHTS ON ...

  • DSG Retail Ltd

    • Upheld
    • Regional press
    • 17 April 2019

    The Liverpool Echo website www.liverpoolecho.co.uk, featured what appeared to be an article with the headline “Currys PC World launches its incredible Black Friday 2018 deals with £600 off TVs”. A subheading stated “Products from brands such as Sony, Hotpoint, HP and Nintendo are included”...

  • Dawson & Walsh Ltd

    • Not Upheld
    • Internet (OM 3rd party)
    • 17 April 2019

    A job listing posted by the recruiters Dawson & Walsh, seen 6 November 2018 on TotalJobs, for a permanent .NET Developer position located in Cardiff. The ad’s heading stated “.NET Developer, ASP.NET, C# - Cardiff”.

  • Leftmove Estate Agents Ltd

    • Upheld
    • Internet (on own site), Internet (social networking), Brochure
    • 17 April 2019

    A website and a Facebook post for estate agent Leftmove:a. The website www.leftmove.com, seen on 11 January 2019, stated on the home page "Official Market Leaders ... In 2017 we sold more in PR4 than any of our competitors. During the period 01/01/2017 - 31/12/2017 we successfully sold more properties in the PR4 p...

  • Petfre (Gibraltar) Ltd t/a Betfred

    • Not Upheld
    • Television
    • 17 April 2019

    A TV ad for Betfred, seen 20 January 2019, featured a woman in the bath, a man preparing a meal and a woman exercising all while playing online bingo on mobile devices. The voice-over stated, “Love to chill in the bath? Make it a thrill and a laugh with Betfred bingo. Forget those two little ducks, soak up the action a...

  • Susan DeVere t/a Win Your Castle

    • Upheld
    • Internet (sales promotion)
    • 17 April 2019

    The Orchardton Castle Facebook page, seen on 5 February 2018, stated “BUY AN ENTRY AND GET A FREE ENTRY WITH FACEBOOK. Share and like OUR PAGE on Facebook - fill in a form from our site Don’t forget to fill in the question answers [sic]. thank you. https://winacastle.co.uk https://winyourcastle.com https://winacastle.c...

  • Vodafone Ltd

    • Upheld
    • Internet (on own site)
    • 17 April 2019

    A website for Vodafone, www.vodafone.co.uk, seen on 15 November 2018, featured a page that detailed their “Vodafone Gigafast” broadband service. Text stated, "Blast off at an average of 900Mbps …". Further text stated, “Enjoy lightning-fast internet speeds with Vodafone Gigafast Broadband”. Smaller text under...

Informally resolved (42)
  • ADVFN Plc

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • AM London Locksmith Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • ATOC Ltd t/a network-railcard.co.uk

    • 17 April 2019
    • Number of complaints: 1

    Media: Brochure

  • Black Circles Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (search engine)

  • Britannia Rose Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Buy It Direct Group

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Damartex UK Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Catalogue

  • Domino’s Scarborough

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (display)

  • Dorling Cottrell Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Electronic Arts Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (display)

  • Fit One Gym

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Gabriella Lindley t/a velvetgh0st

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (video)

  • Giomani Designs Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Govia Thameslink Railway Ltd t/a Thameslink Railway

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (social networking)

  • Harrington & Byrne Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: National press

  • Holland & Barrett Retail Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Point of sale

  • IKEA Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site), Point of sale

  • Imkey BV t/a resume.io

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Just Eat.co.uk Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Kairos Group Ltd

    • 17 April 2019
    • Number of complaints: 1

    Media: Internet (on own site)