Rulings (11)
  • Ambition Institute

    • Not Upheld
    • Internet (on own site)
    • 19 June 2019

    A web page entitled "About us" on the Ambition Institute website, www.ambition.org.uk, seen in March 2019, stated "We are a graduate school for teachers, school leaders and system leaders, serving children from disadvantaged backgrounds. Our programmes support educators at every stage - from new teachers...

  • Annexio Ltd t/a LottoGo

    • Upheld
    • In-game (apps)
    • 19 June 2019

    An ad for the LottoGo EuroMillions app was seen in February 2019 in the "Looney Tunes World of Mayhem" app, which gave players the opportunity to earn "gems" to use in the game by viewing ads or performing tasks. The ad featured the EuroMillions logo and text that stated "Play EuroMillions for ...

  • BT Solar Ltd

    • Upheld
    • Direct mail
    • 19 June 2019

    A letter for BT Solar Ltd, for solar panels, received on 15 January 2019, included a header that featured a logo with the text “BTSA … British Trading Solar Association”.The body of the letter included prominent text in red stating “IMPORTANT PLEASE READ” and below that “We are writing to you with important information...

  • Equidiet (UK) Ltd

    • Upheld
    • Internet (on own site)
    • 19 June 2019

    The home page of a horse feed website, www.equidiet.org.uk, seen in December 2017, stated "What is EquidGel? ... EquidGel is unique in that it is taken in the form of a highly nutritious palatable drink which appeals to the horses [sic] very strong natural instinct to forage and therefore making it the only comple...

  • HealthArena Ltd t/a Dermacoll

    • Upheld
    • Internet (on own site)
    • 19 June 2019

    A website, www.dermacoll.com, for Dermacoll, a collagen skincare supplement brand, seen on 28 March 2018, promoted a collagen drink. The page featured a slide of different images and text about the product. Text on the first slide stated “Promote younger looking skin. Reduce wrinkles with this anti-ageing drink”. The s...

  • MT SecureTrade Ltd

    • Upheld
    • In-game (apps)
    • 19 June 2019

    An ad for the Dunder gambling app was seen in February 2019 in the "Looney Tunes World of Mayhem" app, which gave players the opportunity to earn "gems" to use in the game by viewing ads or performing tasks. Text stated "Deposit £20 at Dunder and get 200 Free Spins. 1. Open an account at ...

  • PPB Entertainment Ltd t/a Betfair

    • Upheld
    • In-game (apps)
    • 19 June 2019

    An ad for Betfair Bingo was seen in February 2019 in the "Looney Tunes World of Mayhem" app, which gave players the opportunity to earn "gems" to use in the game by viewing ads or performing tasks. Text stated "Betfair Bingo: Register, deposit funds and play Bingo. 1. Simply register as a new u...

  • Unilever UK Ltd

    • Upheld
    • Poster
    • 19 June 2019

    Two posters for Ben & Jerry’s ice cream, seen on 20 March 2019:a. The poster included the Ben & Jerry’s logo and the text, “NEW MOOPHORIA LIGHT never tasted so RIGHT” and was displayed close to a secondary school.b. The poster included the same text and images as ad (a) and was displayed on a wall close to a pr...

  • Vax Ltd

    • Upheld
    • Internet (on own site), National press
    • 19 June 2019

    A national press ad and a website for Vax, an electrical goods and cleaning products manufacturer, seen on 13 August 2017, promoted the Vax blade cordless 24v vacuum cleaner.a. The national press ad featured the headline claim “AS POWERFUL AS A CORDED VACUUM*”. Smaller text at the bottom of the page stated “*Based on p...

  • WHG (International) Ltd t/a William Hill

    • Upheld
    • In-game (apps)
    • 19 June 2019

    An ad for William Hill Vegas was seen in February 2019 in the "Looney Tunes World of Mayhem" app, which gave players the opportunity to earn "gems" to use in the game by viewing ads or performing tasks. Text stated "William Hill Vegas - Deposit and bet £10! 1. Open the William Hill Vegas ...

  • Win a Mega Home Ltd

    • Upheld
    • Internet (social networking)
    • 19 June 2019

    A tweet posted on 30 December 2018 and two radio ads heard in December 2018, promoted a competition to win a house. a. The tweet, posted by Win A Mega Home, stated, "You have until tomorrow to buy a ticket to win this house!" b. The first radio ad stated: "Dear Santa, I've been terribly good, s...

Informally resolved (16)
  • A19-1018913 Countryside Properties plc

    • 19 June 2019
    • Number of complaints: 1

    Media: Internet (on own site), Point of sale, Internet (OM 3rd party)
    Topic: Property sales and lettings

  • AEG Facilities (UK ) Ltd

    • 19 June 2019
    • Number of complaints: 2

    Media: National press

  • ASDA Stores Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: Packaging

  • Aldi Stores Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Computers, phones and telecoms

  • Argos Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: Television
    Topic: Pricing and charges

  • Butlins Skyline Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Calcaria Stoves Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • LeoVegas Gaming plc t/a Royal Panda Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: E-mail

  • Maple Syrup Media Ltd t/a Quidco.com

    • 19 June 2019
    • Number of complaints: 1

    Topic: Promotions and competitions

  • Muller UK & Ireland Group LLP

    • 19 June 2019
    • Number of complaints: 1

    Media: Radio
    Topic: Food, drink and supplements

  • Probe Investments Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: Internet (on own site)

  • Sky UK Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: Internet (sales promotion)

  • SunLife Ltd t/a SunLife

    • 19 June 2019
    • Number of complaints: 1

    Media: Television

  • TalkTalk Telecom Ltd

    • 19 June 2019

    Topic: Pricing and charges

  • The Works Stores Ltd

    • 19 June 2019
    • Number of complaints: 1

    Media: E-mail
    Topic: Promotions and competitions

  • VAILLANT LTD

    • 19 June 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Home and garden