Latest rulings

  • EDF Energy Ltd

    • Upheld
    • 19 February 2025

    A radio ad was misleading as it omitted information and didn’t make the basis of the claims made in the ad clear.

  • ScottishPower Energy Retail Ltd t/a Scottish Power

    • Upheld
    • Television
    • 05 February 2025

    A TV ad featuring George Clarke wasn't quickly recognisable as an ad and led viewers to believe they were watching a programme. 

  • Lloyds Bank plc

    • Upheld in part
    • Poster, Social media (paid ad)
    • 18 December 2024

    A paid-for LinkedIn post for Lloyds Bank was misleading as it omitted significant information about the company’s environmental impact.

  • Samsung Electronics (UK) Ltd t/a Samsung

    • Upheld
    • Website (own site)
    • 11 December 2024

    A cashback promotion on the Samsung website caused unnecessary disappointment and wasn’t administered fairly.