Latest news
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Top tips on how to avoid an ad compliance ‘Nightmare before Christmas’
- CAP News
- 19 September 2024
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Take your social responsibilities seriously!
- CAP News
- 22 August 2024
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The need for speed: Navigating speed claims in broadband & telecoms ads
- CAP News
- 08 August 2024
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Evidently, evidence is everything! Six tips on sound substantiation
- CAP News
- 08 August 2024
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Climate Change and the Environment – Key Advice Resources on Green Claims
- CAP News
- 07 August 2024
Latest rulings
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British Telecommunications plc t/a BT, BT Sport
- Upheld
- 09 October 2024
A webpage on the BT website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
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EE Ltd t/a EE
- Upheld
- 09 October 2024
A webpage on the EE website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
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Plusnet plc
- Upheld
- 09 October 2024
A webpage on the Plusnet plc website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
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TalkTalk Telecom Ltd t/a TalkTalk
- Upheld
- 09 October 2024
A webpage for TalkTalk, www.talktalk.co.uk, seen in April 2024, featured the headline “Great news! We have the ideal plans for your home” and listed four different broadband packages. Text for each of the different packages stated the cost and length of the contract: “Full Fibre 150: £129.0 a...
