Technology and environment

Latest rulings

British Gas Services Ltd t/a British Gas
- Upheld
- Social media (paid ad)
- 04 March 2026
A paid-for Meta ad for British Gas, which promoted switching to a heat pump, didn’t have enough evidence to demonstrate that ‘up to’ saving claims could be achieved by a significant proportion of people and also failed to include all material information.
Centrica Hive Ltd t/a Hive
- Upheld
- National newspaper (paid ad)
- 04 March 2026
A national press ad for Hive promoting solar panels didn’t have enough evidence to demonstrate that ‘up to’ saving claims could be achieved by a significant proportion of people and also failed to include all material information.
Practice Pal t/a Involve Education (Involve)
- Upheld
- Website (own site)
- 25 February 2026
A website for a management information services software provider for schools made misleading and unverifiable comparative claims about competitors’ products.
WashWater UK Ltd
- Upheld
- Brochure
- 25 February 2026
A brochure for a water conditioning and purifying system manufacturer misleadingly implied their water treatment systems could target and remove existing limescale, reduce hot water bills and help improve certain skin conditions.

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