Latest rulings

  • Centrica Hive Ltd t/a Hive

    • Upheld
    • National newspaper (paid ad)
    • 04 March 2026

    A national press ad for Hive promoting solar panels didn’t have enough evidence to demonstrate that ‘up to’ saving claims could be achieved by a significant proportion of people and also failed to include all material information.

  • WashWater UK Ltd

    • Upheld
    • Brochure
    • 25 February 2026

    A brochure for a water conditioning and purifying system manufacturer misleadingly implied their water treatment systems could target and remove existing limescale, reduce hot water bills and help improve certain skin conditions. 

  • GGRS Energie Ltd

    • Upheld
    • Local or regional newspaper (paid ad)
    • 26 November 2025

    A regional press ad for GGRS Energie made exaggerated and unsubstantiated savings claims about solar installation and failed to include all material information.

  • Zzoomm plc

    • Upheld
    • Circular
    • 22 October 2025

    A circular letter for a broadband provider wasn’t obviously identifiable as marketing material and misled consumers by presenting it in a way that implied they were important notices on broadband disruption.