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SP Graham Retail Ltd
A voucher for Sean Graham bookmakers didn’t include all the significant conditions of the promotion and also failed to administer the promotion fairly.
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Lloyds Bank plc
A national press ad for Lloyds Banking Group, seen on 25 March 2025, included a photo of a black horse galloping past new homes with building work underway. Large text stated “£19.5 billion for social housing. And that’s just the start”. Smaller text underneath stated “Everyone deserves a safe place to call home. That’...
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Energystore Ltd
A local press ad for a loft and wall cavity insulation installation company was misleading because it omitted material information about the government funding available for installing insulation products.
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Viridian International Ltd t/a Viridian
A website and magazine ad made unsubstantiated claims that a supplement didn't contain any ultra-processed ingredients and also discredited and denigrated other nutritional supplements.
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Pressplay Ltd
A press ad for anti-glare driving glasses misleadingly implied they could prevent glare while driving and could make driving safer.
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Barclays Bank plc
A magazine ad was unlikely to give a misleading impression of Barclay’s overall contribution to carbon dioxide and greenhouse gas emissions.
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Hutchison 3G UK Ltd t/a Three Mobile
A national press ad, two paid-for Meta ads and a website for Three Mobile didn’t make misleading ‘best value’ claims.
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High Seat Ltd t/a HSL
A website, two emails and a leaflet didn’t make the limitations for guaranteed Christmas delivery clear.
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Luxury Lodge Estates Company Ltd t/a Luxury Lodges
A magazine ad didn’t make clear that the value of investments was variable, and that examples of past performance weren’t necessarily a guide to the future. It also failed to make the nature of a guarantee clear and didn’t include non-optional fees.
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Churchill Retirement Living Ltd
A national newspaper ad failed to include the significant conditions of a promotion, including a closing date.
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Gold Warehouse Ltd t/a Gold Bank
A press ad failed to make clear that gold investment was unregulated and that the value of investments was variable.
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Harrington & Byrne Ltd
A press ad failed to make clear that gold investment was unregulated, that the value of investments was variable and that examples of past performance weren’t necessarily a guide to the future.
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Stirling Health Ltd
A press ad made medicinal claims for an unauthorised product.
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Pegasus Homes Ltd t/a Pegasus Homes
A national newspaper ad for a retirement property company failed to include the significant conditions of a promotion and misleadingly omitted information regarding the price of a service charge.
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Pegasus Homes Ltd t/a Pegasus Homes
A national newspaper ad for a retirement property company failed to include the significant conditions of a promotion.
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Prime Star Shop Ltd t/a Branshaws
A press ad made medical claims for an unlicenced product which didn’t hold the relevant compliance labels.
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Sunspot Tours Ltd t/a Mercury Holidays
A national press ad for a package holiday misleadingly described a holiday as including a "free" week.
Rulings
Our rulings are published every Wednesday and set out on the public record how, following a formal investigation, the advertising rules apply and where we draw the line in judging whether an ad has broken the rules. We also publish a list of companies and organisations which agree to amend or withdraw their ad without being subject to a formal ruling.
Rulings (17)