Money and legal

Latest rulings

Lloyds Bank plc
- Upheld
- 20 August 2025
A national press ad for Lloyds Banking Group, seen on 25 March 2025, included a photo of a black horse galloping past new homes with building work underway. Large text stated “£19.5 billion for social housing. And that’s just the start”. Smaller text underneath stated “Everyone deserves a safe place to call home. That’...
Amazing Giveaways Ltd
- Upheld
- 13 August 2025
A Facebook post for a prize draw wasn't administered fairly and caused unnecessary disappointment.
Amazon Europe Core Sarl t/a Amazon.co.uk
- Upheld
- Website (own site)
- 06 August 2025
A webpage on Amazon.co.uk showed unclear options to purchase Amazon Prime and was misleading for consumers.
Octopus Energy Ltd
- Upheld
- Social media (paid ad)
- 30 July 2025
A paid-for Facebook ad for heat pump installation made unsubstantiated price claims and failed to include material information about a government grant, including eligibility criteria.

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