Beauty products, grooming and hygiene

Helpful information on the advertising rules for beauty, grooming and hygiene products, and examples of previous Advertising Standards Authority rulings in this area.

Over the years, demand for glitzy products and procedures designed to help us look younger, healthier and more beautiful, has created a multi-million pound industry. But this industry is competitive and it is one that plays heavily on aesthetic appeal to promote its products. While there’s nothing wrong with painting a positive picture, there is a line to be drawn to ensure that ads don’t over-exaggerate the benefits that a beauty, grooming or hygiene product can have. That’s why we have strict rules in place to protect consumers from potentially misleading or socially irresponsible ads for beauty products.

The main areas of complaint we see for ads for beauty, grooming and hygiene products are around the use of post-production techniques and whether advertisers can prove the claims they are making.

Like all ads, advertisers marketing beauty, grooming and hygiene products must be able to provide evidence for any claims they are making in their ads about the efficacy of their product. This includes claims like “65% reduction in the appearance of wrinkles”, “8/10 women agreed their skin looked smoother” and “The UK’s number one shampoo for coloured hair.”

Whilst our rules do allow for the use of airbrushing and other post-production techniques, advertisers should make clear that these techniques have been used through the use of superimposed qualifications or disclaimers, and they should not be used to such an extent that they exaggerate the capabilities of the product. Similarly, the use of “before” and “after” pictures are allowed but not if post-production techniques were only used on the “after” picture.

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Latest rulings

Friction Free Shaving Ltd
- Internet (on own site)
- 15 January 2020
The website for Friction Free Shaving Ltd, www.ffs.co.uk, a women’s razor subscription service, seen in July 2019 displayed the company’s logo, FFS, next to the name “Friction Free Shaving” in the top left-hand corner. A page titled “Here’s how we work” provided information about ordering, delivery times and how refill...
Cyrano Ltd
- Upheld
- Internet (social networking)
- 08 January 2020
A Facebook post for a sunbed retailer misled by inaccurately representing the opinions of the person quoted.
Under Armour UK Ltd
- Upheld
- Internet (on own site)
- 13 November 2019
Website claims for Under Armour’s Athlete Recovery Sleepwear range were not backed up with adequate evidence.
The White Star Key Group Ltd
- Upheld
- Internet (social networking)
- 31 July 2019
An Instagram post promoting a weight loss food supplement, published by Influencer Jemma Lucy (@jemlucy) on 5 May 2019 showed her sitting at a table in a bikini and socks, holding a mug. Three packets were featured on the table. Text stated “I’ve been staying in shape with my go to @skinnycaffe products....

View all rulings

Beauty products, grooming and hygiene

Helpful information on the advertising rules for beauty, grooming and hygiene products, and examples of previous Advertising Standards Authority rulings in this area.

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