Latest rulings

  • Hyperoptic Ltd

    • Upheld
    • Circular
    • 18 October 2017

    A circular, advertising broadband services, received in February 2017, stated in small print on the top-left of the front page "Sent by Hyperoptic Ltd. If undelivered, please return to [their address]". The circular was addressed to "The Resident" and terms and conditions of the offer were listed...

  • The People's Operator (UK) LLP t/a TPO Mobile

    • Not Upheld
    • Internet (OM 3rd party)
    • 11 October 2017

    A website for The Tab,, a student journalism website featured an advertorial for TPO Mobile, a mobile phone network provider, seen on 14 March 2017. The article contained information about TPO Mobile’s and its social responsibility initiatives. Text stated “… which gives 10 percent of your monthly bil...

  • Lycamobile UK Ltd

    • Upheld
    • Internet (on own site)
    • 20 September 2017

    A website for Lycamobile UK Ltd,, seen on 15 May 2017, advertised a phone contract. Text stated "UK ULTRA PLAN - 15GB - UNLIMITED UK MINS & TEXTS". The text "£25 / 30 DAYS" appeared alongside, with "£25" crossed through. Larger text underneath stated "£12 w...

  • Samsung Electronics (UK) Ltd

    • Upheld
    • Internet (on own site)
    • 06 September 2017

    An offers page on, seen on 2 March 2017, contained a cashback promotion. The page stated “Love your kitchen. Love Samsung. Up to £300 cashback”. Smaller text stated “Valid from Feb 01.2017 to Apr 04.2017”. Below the text, an icon stated “SEE DETAILS”.