Latest rulings

  • Churchill Retirement Living Ltd t/a Churchill Retirement Living

    • Upheld
    • Internet (website content), Social media (own site)
    • 31 January 2024

    A website and a paid-for Facebook ad made misleading claims about savings, and was irresponsible for exploiting the cost of living crisis.

  • GetAgent Ltd

    • Upheld
    • Internet (website content)
    • 06 December 2023

    A website for estate agent referrals did not make it clear that some results were marketing communications, and claimed to make ‘impartial recommendations’ which was misleading.

  • Key Retirement Solutions Ltd t/a Key Equity Release

    • Upheld
    • Television
    • 13 September 2023

    A TV ad for an equity release mortgage product exploited the financial fears of the audience and did not make the risks and suitability of the product sufficiently clear.