Rulings (3)
  • Pegasus Homes Ltd t/a Pegasus Homes

    • Upheld
    • National newspaper (paid ad)
    • 13 November 2024

    A national newspaper ad for a retirement property company failed to include the significant conditions of a promotion and misleadingly omitted information regarding the price of a service charge.

  • Pegasus Homes Ltd t/a Pegasus Homes

    • Upheld
    • National newspaper (paid ad)
    • 13 November 2024

    A national newspaper ad for a retirement property company failed to include the significant conditions of a promotion.

  • Churchill Retirement Living Ltd t/a Churchill Retirement Living

    • Upheld
    • Internet (website content), Social media (own site)
    • 31 January 2024

    A website and a paid-for Facebook ad made misleading claims about savings, and was irresponsible for exploiting the cost of living crisis.

Informally resolved (1)
  • Ellis Hay t/a Ellis Hay

    • 12 June 2024
    • Number of complaints: 1

    Topic: Property sales and lettings