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Quintain Living Ltd
A website made misleading claims about the average saving customers would make on energy costs and claimed that a package included free Wi-Fi and work from home areas, when these were just included in the package price.
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Gelcard Ltd t/a Water2
An email advertising a water filter caused unjustified fear or distress on the basis of misleading claims.
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Person(s) unknown t/a Gauge B-Ready Locks, Guardian Tech Locksmith Cranleigh, ApexCraft Locksmith Frimley and Alex the Locksmith West Molesey
Four websites for locksmiths misleadingly stated that they were a local business and that they had physical premises in certain locations when this wasn’t the case.
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Electronic Arts Ltd t/a EA
A paid-for Facebook ad for a mobile app game did not make it sufficiently clear that the game contained loot boxes.
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London Luton Airport Ltd t/a Luton Rising
A magazine ad and a poster for Luton Rising did not adequately qualify the claims made in the ad and omitted material information about the environmental impact of London Luton Airport’s expansion.
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Wessex Water Services Ltd
A TV ad for Wessex Water did not adequately qualify the environmental claims made in the ad and omitted material information about the company’s environmental impact.
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Portable Multimedia Ltd
A website made misleading and exaggerated claims about the performance of three advertised dash cams.
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Future Farm Plant-Based Food UK Ltd t/a Future Farm
The product packaging for a Future Farm Future Burger, seen on 9 February 2024, featured a promotion. Text on the front of the packaging stated, “WIN £1000 BUY ME AND SCAN TO ENTER *T&C’S APPLY”. A QR code was in the centre of the text.
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AHK Designs Ltd t/a Victoriaplum.com
A website, Instragram account and X account for Victoria Plum made misleaing claims about the longevity of the brand, its customer service reviews and its total number of customers served.
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Pink Self Storage Ltd
A website ad made misleading claims about price and hidden fees.
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Mous Products Ltd
A TV ad made misleading claims about the efficacy of a range of phone cases.
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Sparks Information PTE Ltd t/a Hunting Sniper
A paid-for Facebook ad for Hunting Sniper, a mobile app game, featured realistic footage of harm to animals, which was likely to cause widespread offence and unjustified distress.
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Easigrass (Distribution) Ltd
A Facebook post and website for artificial grass made misleading claims about recyclability, and misleadingly implied the product was eco friendly.
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6G Internet Ltd t/a 6Gi
A leaflet for a home broadband provider made misleading claims about providing full fibre broadband.
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Ford Motor Company Ltd t/a Ford
A paid-for Google ad did not mislead when claiming a car had ‘zero emissions driving’.
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BMW (UK) Ltd
A paid-for Google ad misleadingly represented a vehicle’s environmental impact.
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Greater London Authority
A radio ad about the ULEZ expansion misleadingly claimed that one of the most polluted places in London is inside people’s cars.
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MG Motor UK Ltd
A paid-for Google ad misleadingly represented a vehicle’s environmental impact.
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Transport For London t/a TFL
A TV ad, radio ads and a press ad for Transport for London’s Ultra Low Emission Zone (ULEZ) expansion contained some misleading claims about reductions in levels of nitrous oxide in central London.
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Churchill Retirement Living Ltd t/a Churchill Retirement Living
A website and a paid-for Facebook ad made misleading claims about savings, and was irresponsible for exploiting the cost of living crisis.
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Google UK Ltd t/a Google
Topic: Computers, phones and telecoms
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Virgin Media Ltd t/a Virgin Media, Virgin Broadband
Topic: Computers, phones and telecoms
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Currys Group Ltd t/a Currys, PC World, Currys PC World, iD Mobile
Media: Internet
Topic: Appliances, electronics and machinery -
Shop Direct Home Shopping Ltd t/a Very, very.co.uk, Littlewoods, littlewoods.com
Media: Internet
Topic: Appliances, electronics and machinery -
Samsung Electronics (UK) Ltd t/a Samsung
Topic: Computers, phones and telecoms
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Viabl Ltd
Topic: Delivery, construction and logistics
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Zen Internet Ltd
Topic: Computers, phones and telecoms
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Phonely Ltd t/a Phonely
Topic: Computers, phones and telecoms
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Virgin Media Ltd.
Topic: Computers, phones and telecoms