-
British Gas Services Ltd t/a British Gas
Three radio ads for British Gas’ HomeCare service did not make misleading price claims.
-
Sky UK Ltd
A TV and website ad for Sky were banned for not making the full cost of a discount package sufficiently clear.
-
BOXT Ltd
A YouTube and TV ad for a BOXT boiler was banned for making misleading price comparison claims.
-
Shell UK Ltd
A radio ad for Shell’s loyalty scheme was banned for being misleading.
-
Telefonica UK Ltd t/a O2
Two newspaper ads for O2 made misleading claims about the total cost of an iPad and Surface Pros.
-
ParcelHero.com Ltd
A website for a parcel delivery service made a misleading claim about “next day” delivery.
-
Sky UK Ltd
A TV ad misleadingly implied Sky offered the UK’s lowest-priced superfast broadband.
-
Privax Ltd t/a HMA VPN
A TV ad for a virtual private network did not make misleading claims about the security benefit of the product.
-
Swann Communications (Europe) Ltd t/a Swann
Reviews on a website for a surveillance product company were genuine and unlikely to mislead.
-
Fischer Future Heat UK Ltd
A TV ad for a discount offer on heaters made a misleading savings claim.
-
EE Ltd t/a EE
Ads across print, online and social media did not make the basis of EE's network performance claims sufficiently clear.
-
Clearabee Ltd
Claims on a website for a waste management company were not misleading.
-
Parcel2Go.com Ltd t/a Parcel2go
A website and an email for a parcel delivery comparison website omitted information about parcel restrictions and misled consumers about their ratings.
-
Hutchison 3G UK Ltd t/a Three UK, 3
A tweet and newspaper ad promoting Three’s 5G service were banned for being misleading.
-
Adwick Caravans Ltd t/a Adwick Caravans
A Facebook post promoting a competition to win a caravan did not clearly communicate the closing date or the prize on offer.
-
British Telecommunications plc t/a BT, BT Group plc, BT Sport, BT TV
A press, website and two TV ads by BT misleadingly guaranteed its Wi-Fi worked in every room in a house and suggested Wi-Fi discs do not need to be plugged in.
-
Telefonica UK Ltd t/a O2
A website and YouTube ad by O2 was banned for making misleading claims about its contract packages.
-
Parcel2Go.com Ltd t/a Parcel2go
A 'Next Day+ Delivery' claim on a parcel delivery comparison website was banned for being misleading.
-
Vodafone Ltd t/a Voxi, vodafone
Claims on a website, newspaper and Facebook ads broke the rules for not making sufficiently clear that Vodafone plans would not deliver 5G speeds.
-
Electrosensitivity-UK
Claims on a poster that 5G had negative health side effects could not be substantiated.
-
AB Electrolux
Media: Internet (sales promotion)
Topic: Appliances, electronics and machinery -
AXN Ltd
Media: Internet (on own site)
Topic: Delivery, construction and logistics -
Amazon Europe Core Sarl
Media: Internet (on own site)
Topic: Appliances, electronics and machinery -
B&Q plc
Media: Internet (on own site)
Topic: Delivery, construction and logistics -
B&Q plc
Media: Internet (on own site)
Topic: Delivery, construction and logistics -
Vectone Mobile Ltd
Media: Internet (on own site)
Topic: Promotions and competitions, Appliances, electronics and machinery -
Whirlpool UK Appliances Ltd
Media: Internet (on own site)
Topic: Appliances, electronics and machinery