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Samsung Electronics (UK) Ltd t/a Samsung
A cashback promotion on the Samsung website caused unnecessary disappointment and wasn’t administered fairly.
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Wizz Air Hungary Ltd
A paid-for Google ad for Wizz Air gave a misleading impression of their flights’ environmental impact by not making the basis of comparative claims clear or providing verifying information.
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DeVosVoorzieningen BVBA t/a Qinux TitanPG
A pre-roll YouTube ad made unsubstantiated claims about the features and popularity of a smart watch.
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British Telecommunications plc t/a BT
A webpage on the BT website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
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EE Ltd t/a EE
A webpage on the EE website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
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Plusnet plc
A webpage on the Plusnet plc website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
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TalkTalk Telecom Ltd t/a TalkTalk
A webpage on the TalkTalk website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
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Telefonica UK Ltd t/a O2
A webpage on the O2 website didn’t make clear that their broadband contracts would be subject to mid-contract price increase.
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Virgin Media Ltd
A webpage on the Virgin Media website didn’t make clear that their broadband contracts would be subject to mid-contract price increases.
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Wenzhou Xinyu Maoyi Youxian Gongsi t/a XINYU TRADE
Two Instagram stories on Mel Lloyd’s account featuring affiliate links weren't obviously identifiable as ads.
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Vodafone Ltd
A TV ad, paid-for X ad and website for Vodafone made unsubstantiated claims that their broadband services provided a nearly identical performance to BT's services, and that millions of BT broadband customers had already switched, or were actively considering switching, to Vodafone.
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Quintain Living Ltd
A website made misleading claims about the average saving customers would make on energy costs and claimed that a package included free Wi-Fi and work from home areas, when these were just included in the package price.
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Gelcard Ltd t/a Water2
An email advertising a water filter caused unjustified fear or distress on the basis of misleading claims.
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Person(s) unknown t/a Gauge B-Ready Locks, Guardian Tech Locksmith Cranleigh, ApexCraft Locksmith Frimley and Alex the Locksmith West Molesey
Four websites for locksmiths misleadingly stated that they were a local business and that they had physical premises in certain locations when this wasn’t the case.
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Electronic Arts Ltd t/a EA
A paid-for Facebook ad for a mobile app game did not make it sufficiently clear that the game contained loot boxes.
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London Luton Airport Ltd t/a Luton Rising
A magazine ad and a poster for Luton Rising did not adequately qualify the claims made in the ad and omitted material information about the environmental impact of London Luton Airport’s expansion.
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Wessex Water Services Ltd
A TV ad for Wessex Water did not adequately qualify the environmental claims made in the ad and omitted material information about the company’s environmental impact.
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Portable Multimedia Ltd
A website made misleading and exaggerated claims about the performance of three advertised dash cams.
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Future Farm Plant-Based Food UK Ltd t/a Future Farm
The product packaging for a Future Farm Future Burger, seen on 9 February 2024, featured a promotion. Text on the front of the packaging stated, “WIN £1000 BUY ME AND SCAN TO ENTER *T&C’S APPLY”. A QR code was in the centre of the text.
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AHK Designs Ltd t/a Victoriaplum.com
A website, Instragram account and X account for Victoria Plum made misleaing claims about the longevity of the brand, its customer service reviews and its total number of customers served.
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Shop Direct Home Shopping Ltd t/a Very, very.co.uk, Littlewoods, littlewoods.com
Media: Internet
Topic: Appliances, electronics and machinery -
Samsung Electronics (UK) Ltd t/a Samsung
Topic: Computers, phones and telecoms
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Viabl Ltd
Topic: Delivery, construction and logistics
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Zen Internet Ltd
Topic: Computers, phones and telecoms
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Phonely Ltd t/a Phonely
Topic: Computers, phones and telecoms
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Virgin Media Ltd.
Topic: Computers, phones and telecoms