Rulings (246)
  • BioIdentical Hormone Therapy Ltd t/a BioID Health

    • Upheld
    • Social media (paid ad)
    • 26 August 2026

    Two paid-for Facebook ads for a hormone health consultant made misleading claims that they could provide more effective tests and services for low testosterone than GPs and were irresponsible by implying that GPs were insufficiently thorough.

  • Hotpoint UK Appliances Ltd

    • Upheld
    • Website (own site)
    • 26 August 2026

    A website for Hotpoint made misleading comparative claims.

  • Nutri-Paw Ltd t/a Healthy Dog

    • Upheld
    • Social media (paid ad)
    • 26 August 2026

    A paid-for Facebook ad for a dog dental care product misleadingly and irresponsibly implied that dogs undergoing veterinary treatment had a high chance of dying, made medicinal claims for an unauthorised product, and made misleading efficacy claims.

  • Stacey’s World Rocks

    • Upheld
    • Messaging app
    • 26 August 2026

    A Telegram post on the Stacey’s World Rocks account was socially irresponsible by encouraging people not to pay household bills.

  • Vir Health Ltd t/a Numan

    • Upheld
    • Social media (paid ad)
    • 26 August 2026

    Two paid-for Facebook ads for a digital healthcare company made misleading claims about the occurrence of low testosterone in the male population.

  • Fenix Biomed BV

    • Upheld
    • Website (own site)
    • 19 August 2026

    A website for a human tissue donation service misleadingly implied they were based in the UK.

  • Ferrero UK Ltd t/a Thorntons

    • Not upheld
    • Social media (paid ad)
    • 19 August 2026

    A paid-for Instagram ad for Thorntons didn’t break the rules by featuring an identifiable less healthy food product.

  • The Boots Company PLC t/a Boots

    • Upheld
    • National newspaper (paid ad)
    • 19 August 2026

    A national press ad for Boots featured a promotion that wasn’t administered fairly and caused participants unnecessary disappointment.

  • Gary Baron

    • Upheld
    • Website (own site)
    • 12 August 2026

    A webpage for Gary Baron Counselling claimed that he was a member of the British Association for Counselling and Psychotherapy (BACP) when this wasn’t the case.

  • Nectar Sleep Ltd

    • Upheld
    • Website (own site)
    • 12 August 2026

    The homepage for the Nectar Sleep website made misleading saving claims and didn’t make the basis of their savings claims clear. They also made comparisons against other brands’ prices without ensuring the claims were based on the actual price of the product.

  • Warner Bros Entertainment UK Ltd

    • Upheld in part
    • Poster, Television
    • 05 August 2026

    Posters for the film Lee Cronin’s The Mummy were likely to cause fear or distress to young children and were unsuitable for outdoor display. Two other ads were investigated but they didn’t break our rules.

  • Warner Bros Entertainment UK Ltd

    • Not upheld
    • Poster, Television
    • 05 August 2026

    A TV ad and two posters for the film They Will Kill You weren’t irresponsible or offensive and didn’t glamourise violence and knife crime. The ads were suitable for display in an untargeted medium, had suitable scheduling restrictions and hasn’t been inappropriately placed during a UEFA Champions Leag...

  • Airbrush

    • Upheld
    • 29 July 2026

    Two paid-for Facebook ads and a website for a hairstyling company misleadingly implied they were endorsed by fashion brands, used unrelated influencer content to promote their product and didn’t have evidence to show that testimonials were genuine.

  • Bolt Healthcare Ltd t/a Bolt Pharmacy

    • Upheld
    • 29 July 2026

    Two paid-for Facebook ads for an online pharmacy failed to make their commercial intent clear and falsely implied they were acting for purposes outside their trade by presenting websites used for advertising purposes as independent review sites. They also promoted weight loss prescription-only ...

  • Bolt Healthcare Ltd t/a Bolt Pharmacy

    • Upheld
    • 29 July 2026

    Two paid-for Facebook ads for an online pharmacy promoted weight loss prescription-only medicines to the public, against the law and our rules.

  • BoyleSports (Gibraltar) Ltd t/a BoyleSports

    • Upheld
    • 29 July 2026

    A paid-for online display ad for a gambling company encouraged gambling behaviour that was socially irresponsible and could lead to financial harm by encouraging frequent and repetitive participation.  

  • Utility Warehouse Ltd

    • Upheld in part
    • 29 July 2026

    A page on a mobile phone operator’s website didn’t make sure that their unlimited claims were directly qualified with the terms of their fair use policy. Another issue was investigated but it didn’t break our rules.   

  • Bubbleology UK-I Ltd t/a Bubbleology

    • Not upheld
    • Social media (paid ad)
    • 22 July 2026

     A paid-for Instagram ad for a bubble tea company didn’t break the less healthy food rules because it was a small and medium-sized enterprise and was therefore exempt. 

  • Dignity Funerals Ltd t/a Simplicity Cremations

    • Upheld
    • Television
    • 22 July 2026

    Two TV ads for a funeral provider didn’t make clear that the funeral plans advertised were for non-attended cremations only.   

  • Domino's Pizza UK & Ireland Ltd t/a Domino's

    • Upheld
    • Social media (paid ad), Television, Video on demand
    • 22 July 2026

    A TV ad, Video on Demand ad and a YouTube ad for Domino’s broke the rules by featuring an identifiable less healthy food product.