Rulings (2)
  • Octopus Energy Ltd

    • Upheld in part
    • Social media (paid ad)
    • 23 April 2025

    Two paid-for social media ads, two website landing pages, a radio ad, a billboard and an email for Octopus Energy didn't include adequate substantiation.

  • Person(s) unknown t/a Goodysee

    • Upheld
    • Social media (paid ad)
    • 09 October 2024

    A paid-for Facebook ad misleadingly stated that a clothing collection was being withdrawn and failed to include an end date for a promotion.

Informally resolved (4)
  • Octopus Energy Ltd

    • 28 May 2025
    • Number of complaints: 1

  • Octopus Energy Ltd

    • 06 September 2023
    • Number of complaints: 1

  • Octopus Energy Ltd

    • 15 September 2021
    • Number of complaints: 1

  • Octopus Energy Ltd

    • 22 July 2020
    • Number of complaints: 1