Rulings (1)
  • Royal Mail Group Ltd

    • Upheld
    • Internet (social networking), Internet (video)
    • 15 November 2017

    A paid-for video ad on Twitter and a Video On Demand (VOD) ad for Royal Mail:a. The video ad on Twitter, seen on 27 July 2017, featured a scene with customers and staff in a bank. A short while later a gang of men in balaclavas with baseball bats entered the bank and shouted, “This is a robbery”. The staff and customer...

Informally resolved (7)
  • Orlestone Oak Ltd

    • 07 February 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Delivery, construction and logistics

  • Anyvan Ltd

    • 31 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Delivery, construction and logistics

  • Parcel2Go.com Ltd

    • 31 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Delivery, construction and logistics

  • Hermes Parcelnet Ltd

    • 24 January 2018
    • Number of complaints: 1

    Media: E-mail, Internet (sales promotion)
    Topic: Promotions and competitions, Delivery, construction and logistics

  • AI Global Media Ltd t/a BUILD

    • 08 November 2017
    • Number of complaints: 1

    Media: E-mail
    Topic: Delivery, construction and logistics

  • Hermes Parcelnet Ltd

    • 01 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Delivery, construction and logistics

  • Post Office Ltd

    • 18 October 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Delivery, construction and logistics