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PEL Consultancy Services Ltd t/a PEL Investigations
We banned an ad for a private investigation agency for having unsubstantiated claims.
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Lipstick Gangster Ltd t/a The Lipstick Gangster
A post on a beauty clinic’s Facebook page promoted an unlicensed medicinal product and made misleading and unsubstantiated claims about the efficacy of a treatment.
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FX Compared Ltd t/a FXcompared
A website made misleading savings claims and implied that the international money transfer providers they recommended were the top providers compared to all other providers when they only included providers from a limited sector of the market. It also failed to make clear that a result listing was an ad.
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Zzoomm plc
A direct mailing misleadingly stated the savings someone could make with their broadband service.
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UK Insurance Ltd t/a Direct Line
A TV and radio ads for Direct Line insurance were banned over claims about competitive pricing
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uSwitch Ltd
A marketing email did not mislead consumers about an exclusive offer to switch gas suppliers.
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Tesco Stores Ltd
An outdoor digital poster comparing the Tesco Clubcard and Sainsbury’s Nectar loyalty card schemes wasn’t misleading.
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Sky UK Ltd
The website for Sky Business broadband made savings claims that were not available to all consumers and misleading price comparisons.
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Uber BV
REPUBLISHED RULING: A paid-for ad and a national press ad for Uber made misleading and unsubstantiated claims about the staff benefits the company provided.
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LanguageNut Ltd
comparisons between the two digital language learning platforms. The page featured the claims “Languagenut
challenged whether the content, accessibility and price comparison claims between Languagenut and … content from primary school to A-level. In comparison, they said Sanako Connect supported six core … comparisons. We understood that the cost of the products varied based on different requirements
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Secret Escapes Ltd
A website made misleading price comparisons and failed to make the basis of price comparisons clear.
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Volkswagen Group United Kingdom Ltd t/a Audi
A Video on Demand ad for an electric car featured misleading claims about charging time and mileage.
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Procter & Gamble UK t/a Always
A TV ad for Always Discreet incontinence pads did not compare the product to the most appropriate version from the leading brand, and contained on-screen text whose placement misleading implied that 95% of women surveyed preferred the Always Discreet pad to the maxi pad from the leading brand.
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The Secret Diamond Academy
Two posts on the Facebook page of a beauty salon advertised training courses for sclerotherapy, without making clear the nature, requirements, qualifications and professional registration details of the course.
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Oneade
We banned an ad for using filters to exaggerate a beauty product’s efficacy.
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Hutchison 3G UK Ltd t/a Three Mobile
A national press ad, two paid-for Meta ads and a website for Three Mobile didn’t make misleading ‘best value’ claims.
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Outsourceful Ltd t/a Outsourceful
An email and website for a recruitment agency perpetuated harmful racial stereotypes and were likely to cause serious offence.
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SJC&M Ltd t/a Scar Erase
A product listing on Amazon for scar treatments made unsubstantiated efficacy claims about the treatment period and exaggerated the products efficacy in before and after photos. We also investigated whether the ad made medical claims that broke the rules but we didn’t find it to be in breach.
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CurrencyWave Ltd t/a CurrencyWave
A website for a foreign currency payments service misleadingly implied they conducted foreign exchange payments and were FCA authorised, and also used inaccurate cost comparison information.
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Emma Matratzen GmbH t/a Emma Mattress
Two paid-for YouTube ads failed to make it clear that a mattress comparison site was owned by a mattress company.
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Live-In Care Direct
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TalkTalk Telecom Ltd
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British Telecommunications plc
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Trading 212 Ltd
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Native Snacks Ltd
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Wren Kitchens Ltd
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Vodafone Ltd
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Nutricia Ltd t/a Aptamil
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Proper Leads Ltd
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Smile White Holdings Ltd t/a Smile White
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4MM Ltd
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The CPD Register Ltd
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The Media Den Ltd
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Direct Ferries Ltd t/a Direct Ferries
Topic: Holidays, travel and motoring
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Conservatory Insulations Northwest Ltd
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The Chord Company Ltd
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Toyota (GB) plc
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BetterCo Ltd
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Lenken Ltd
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Wren Kitchens Ltd