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PEL Consultancy Services Ltd t/a PEL Investigations
We banned an ad for a private investigation agency for having unsubstantiated claims.
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Lipstick Gangster Ltd t/a The Lipstick Gangster
A post on a beauty clinic’s Facebook page promoted an unlicensed medicinal product and made misleading and unsubstantiated claims about the efficacy of a treatment.
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Serenity Technologies Ltd t/a Neocremations
A website ad for a cremation service was banned for denigrating the company’s competitors.
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Grapevine Europe Ltd
A TV ad for a car buying comparison site misled consumers about what personal information was needed to obtain valuations from their website.
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FX Compared Ltd t/a FXcompared
A website made misleading savings claims and implied that the international money transfer providers they recommended were the top providers compared to all other providers when they only included providers from a limited sector of the market. It also failed to make clear that a result listing was an ad.
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Zzoomm plc
A direct mailing misleadingly stated the savings someone could make with their broadband service.
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UK Insurance Ltd t/a Direct Line
A TV and radio ads for Direct Line insurance were banned over claims about competitive pricing
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Tesco Stores Ltd t/a Tesco
An outdoor digital poster comparing the Tesco Clubcard and Sainsbury’s Nectar loyalty card schemes wasn’t misleading.
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Sky UK Ltd
The website for Sky Business broadband made savings claims that were not available to all consumers and misleading price comparisons.
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Uber BV
REPUBLISHED RULING: A paid-for ad and a national press ad for Uber made misleading and unsubstantiated claims about the staff benefits the company provided.
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Secret Escapes Ltd
A website made misleading price comparisons and failed to make the basis of price comparisons clear.
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Volkswagen Group United Kingdom Ltd t/a Audi
A Video on Demand ad for an electric car featured misleading claims about charging time and mileage.
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Procter & Gamble UK t/a Always
A TV ad for Always Discreet incontinence pads did not compare the product to the most appropriate version from the leading brand, and contained on-screen text whose placement misleading implied that 95% of women surveyed preferred the Always Discreet pad to the maxi pad from the leading brand.
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The Secret Diamond Academy
Two posts on the Facebook page of a beauty salon advertised training courses for sclerotherapy, without making clear the nature, requirements, qualifications and professional registration details of the course.
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Oneade
We banned an ad for using filters to exaggerate a beauty product’s efficacy.
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Hutchison 3G UK Ltd t/a Three Mobile
A national press ad, two paid-for Meta ads and a website for Three Mobile didn’t make misleading ‘best value’ claims.
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Outsourceful Ltd t/a Outsourceful
An email and website for a recruitment agency perpetuated harmful racial stereotypes and were likely to cause serious offence.
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CurrencyWave Ltd t/a CurrencyWave
A website for a foreign currency payments service misleadingly implied they conducted foreign exchange payments and were FCA authorised, and also used inaccurate cost comparison information.
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Emma Matratzen GmbH t/a Emma Mattress
Two paid-for YouTube ads failed to make it clear that a mattress comparison site was owned by a mattress company.
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The Business Catalyst Ltd
A blog post on the website for a business software provider made claims about the functionality of another software without holding adequate substantiation for those claims.
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Live-In Care Direct
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TalkTalk Telecom Ltd
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British Telecommunications plc
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Trading 212 Ltd
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Native Snacks Ltd
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Wren Kitchens Ltd
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Vodafone Ltd
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Nutricia Ltd t/a Aptamil
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B&Q plc
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Proper Leads Ltd
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Smile White Holdings Ltd t/a Smile White
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4MM Ltd
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The CPD Register Ltd
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The Media Den Ltd
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Neil Taylor Insolvency Ltd
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GoDaddy Operating Company LLC
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Direct Ferries Ltd t/a Direct Ferries
Topic: Holidays, travel and motoring
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Conservatory Insulations Northwest Ltd
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The Chord Company Ltd
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Insight Retail Group Ltd