Rulings (11)
  • Hutch Games Ltd t/a F1 Clash

    • Upheld in part
    • In-game (apps)
    • 19 November 2025

    An app store listing and in-game storefront for the mobile game ‘F1 Clash’ failed to make clear that it contained loot boxes and misleadingly implied that people had an equal chance of winning different prizes. A third issue was investigated but didn’t break the rules.

  • Kabam Games Inc

    • Upheld
    • In-game (apps)
    • 19 November 2025

    An app store listing for the ‘Marvel Contest of Champions’ game failed to make clear that it contained loot boxes.

  • Nexters Global Ltd

    • Upheld
    • In-game (apps)
    • 19 November 2025

    An app store listing for the ‘Hero Wars: Alliance RPG’ game failed to make clear that it contained loot boxes.

  • Electronic Arts Ltd t/a EA

    • Upheld
    • Social media (paid ad)
    • 20 March 2024

    Two paid-for Facebook ads for Golf Clash, a mobile app game, omitted material information about the inclusion of loot boxes.

  • Miniclip (UK) Ltd

    • Upheld
    • Social media (paid ad)
    • 20 March 2024

    A paid-for Facebook ad for an online game omitted material information about the inclusion of loot boxes.

  • Hutch Games Ltd

    • Upheld
    • App (own claim)
    • 04 October 2023

    A listing for the game "F1 Clash - Car Racing Manager" on the Apple App store did not make it sufficiently clear that the game contained loot boxes.

  • Hutch Games Ltd

    • Upheld
    • App (own claim)
    • 04 October 2023

    A listing for the game "Rebel Racing" on the Google Play store did not make it sufficiently clear that the game contained loot boxes.

  • Jagex Ltd

    • Upheld
    • Social media (paid ad)
    • 20 March 2024

    A paid-for Facebook ad for online game RuneScape omitted material information about the inclusion of loot boxes.

  • Electronic Arts Ltd t/a EA

    • Upheld
    • Social media (paid ad)
    • 10 July 2024

    A paid-for Facebook ad for a mobile app game did not make it sufficiently clear that the game contained loot boxes.

  • KamaGames Ltd t/a Blackjackist

    • Upheld
    • Social media (paid ad)
    • 03 September 2025

    A paid-for X ad for the Blackjack 21: Blackjackist game misleadingly stated that the game didn’t contain in-game purchases, including random-item purchases.

  • LC International Ltd t/a Ladbrokes

    • Not upheld
    • 15 April 2026

    [Republished ruling] A TV and Video on Demand ad for Ladbrokes wasn’t likely to be of strong appeal to under-18s.

Informally resolved (1)
  • Reed Exhibitions Ltd

    • 09 July 2025
    • Number of complaints: 1