Rulings (6)

  • Care Pharma Bradford Ltd t/a The Care Pharmacy

    • Upheld
    • Search (paid)
    • 07 October 2026

    A paid-for Google search ad for an online pharmacy promoted prescription-only medicines to the public, against the law and our rules.

  • Express Healthcare Ltd t/a pharmacyonline

    • Upheld
    • Social media (paid ad)
    • 07 October 2026

    Two paid-for Meta ads and a website for an online pharmacy made medicinal claims and promoted unlicensed products. They also promoted prescription-only medicines to the public, against the law and our rules.

  • Juniper Technologies UK Ltd

    • Upheld
    • Search (paid)
    • 07 October 2026

    A paid-for Google ad for an online pharmacy promoted prescription-only medicines to the public, against the law and our rules.

  • MedExpress Enterprises Ltd t/a MedExpress

    • Upheld
    • Social media (paid ad)
    • 07 October 2026

    A paid-for Facebook ad for MedExpress promoted prescription-only medicines to the public, against the law and our rules.

  • Menwell Ltd t/a Do Health

    • Upheld
    • Social media (own site)
    • 07 October 2026

    Two ads for a health app incorporating a blood testing programme misleadingly implied that their blood tests could prevent and diagnose medical conditions or that their service could provide more tailored specific advice than pre-existing advice, without the evidence to support these claims.

  • Simple Online Healthcare Ltd t/a Simple Online Pharmacy

    • Upheld
    • Social media (paid ad)
    • 07 October 2026

    Two paid-for social media ads for an online pharmacy made medicinal claims and promoted unlicensed products. They also promoted prescription-only medicines to the public, against the law and our rules.

Informally resolved (11)

  • 288 Group Ltd t/a The Westminster Collection

    • 07 October 2026
    • Number of complaints: 1

  • Best of Travel Ltd t/a Seafarer Cruising and Sailing Holidays

    • 07 October 2026
    • Number of complaints: 1

  • Currys Group Ltd t/a Currys PC World

    • 07 October 2026
    • Number of complaints: 1

  • Emma Matratzen GmbH t/a Emma Mattress

    • 07 October 2026
    • Number of complaints: 1

  • HSBC UK Bank plc t/a First Direct

    • 07 October 2026
    • Number of complaints: 1

  • Menwell Ltd t/a Voy Pharmacy

    • 07 October 2026
    • Number of complaints: 1

  • Northampton Rugby Football Club Ltd

    • 07 October 2026
    • Number of complaints: 1

  • Nutricia Ltd t/a Aptamil

    • 07 October 2026
    • Number of complaints: 1

  • Omni Pet Ltd

    • 07 October 2026
    • Number of complaints: 1

  • Sound & Vision Offers Ltd

    • 07 October 2026
    • Number of complaints: 1

  • Virgin Media Ltd

    • 07 October 2026
    • Number of complaints: 1

Mail order cases (0)
Database cases (0)