Rulings (29)
  • Diesel SpA t/a Diesel

    • Upheld in part
    • Website (paid ad)
    • 11 June 2025

    A paid-for ad featuring Katie Price was irresponsible and likely to cause serious offence by objectifying and sexualising women.

  • Mars Wrigley Confectionery UK Ltd

    • Upheld
    • Television, Video on demand
    • 11 June 2025

    A TV and Video on Demand ad condoned unsafe driving.

  • air up GmbH

    • Upheld
    • Social media (paid ad)
    • 28 May 2025

    A paid-for TikTok ad was irresponsible and likely to cause serious or widespread offense.

  • GreenPixel Ltd t/a Hotel Merge Empire

    • Upheld
    • Game (mobile/app)
    • 21 May 2025

    An in-game ad was likely to cause serious or widespread offence, including by condoning domestic violence.

  • Cloud Whale Interactive Technology

    • Upheld
    • In-game (apps)
    • 07 May 2025

    An in-game ad was socially irresponsible, likely to cause serious or widespread offence and was irresponsibly targeted

  • Rosenthal Capital Ltd t/a ULEZProsperity

    • Upheld
    • Website (own site)
    • 07 May 2025

    A website made misleading and unsubstantiated investment returns claims and promoted a financial product in a way that couldn't be easily understood.

  • Whaleco UK Ltd t/a Temu

    • Upheld
    • In-game (apps)
    • 07 May 2025

    An in-game ad was likely to cause serious or widespread offence.

  • ABD Supplies Ltd

    • Upheld
    • Email, Website (own site)
    • 23 April 2025

    Two emails and two product listings misleadingly and irresponsibly suggested that HID and LED conversion kits could be used by most vehicles on public roads.

  • Holiday Gems Ltd

    • Upheld
    • Website (own site)
    • 23 April 2025

    A booking webpage for a holiday made misleading price claims.

  • Pressplay Ltd

    • Upheld
    • Press other (paid ad)
    • 16 April 2025

    A press ad for anti-glare driving glasses misleadingly implied they could prevent glare while driving and could make driving safer.

  • Belle Baby Ltd

    • Upheld
    • Website (own site)
    • 09 April 2025

    A website, which featured a product listing for a swimsuit, included an image of a child portrayed in a sexual way.

  • Rosenthal Capital Ltd t/a ULEZPROSPERITY

    • Upheld
    • Radio
    • 02 April 2025

    Two radio ads which implied that buying and letting cars had investment potential were broadcast on a non-specialist station.

  • Haven Leisure Ltd

    • Upheld
    • Social media (paid ad)
    • 19 March 2025

    A paid-for Facebook ad and website made misleading price claims.

  • Maki Online Services Ltd

    • Upheld
    • Email
    • 26 February 2025

    An email misrepresented the consequences of not renewing an expired document and didn't make clear that an eVisa could be obtained for free via the Government’s website.   

  • Secret Escapes Ltd

    • Upheld
    • Website (own site)
    • 19 February 2025

    A website made misleading price comparisons and failed to make the basis of price comparisons clear.

  • Vacaciones eDreams, S.L. t/a eDreams

    • Upheld
    • Internet (display)
    • 08 January 2025

    Two paid-for online display ads made unsubstantiated environmental claims.

  • Wahed Invest Ltd

    • Upheld
    • Poster
    • 08 January 2025

    Six posters which appeared on the TfL network caused serious offence by featuring images of burning US dollar and Euro banknotes.

  • Auto Finesse Ltd

    • Upheld
    • Social media (own site)
    • 18 December 2024

    An Instagram ad was socially irresponsible and caused serious offence by featuring a harmful stereotype by objectifying and sexualising women.

  • Jaded London Ltd

    • Upheld
    • Social media (own site)
    • 11 December 2024

    An Instagram post was socially irresponsible and caused serious offense by featuring a harmful stereotype by objectifying and sexualising women.

  • get_0ut_0f_debt Ltd

    • Upheld
    • Social media (own site)
    • 11 December 2024

    A video on the get_0ut_0f_debt TikTok account was irresponsible and caused serious offense and unjustified distress.

Informally resolved (7)
  • Jetline Travel Ltd t/a Jetline Travel

    • 07 August 2024
    • Number of complaints: 0

    Media: Email
    Topic: Holidays, travel and motoring

  • Direct Ferries Ltd t/a Direct Ferries

    • 24 July 2024
    • Number of complaints: 0

    Topic: Holidays, travel and motoring

  • We Love Holidays Ltd t/a LoveHolidays

    • 24 July 2024
    • Number of complaints: 0

    Topic: Holidays, travel and motoring

  • Air France-KLM t/a Air France

    • 19 June 2024
    • Number of complaints: 1

    Topic: Holidays, travel and motoring

  • Awaze Vacation Rentals Ltd t/a Hoseasons, Cottages.com

    • 19 June 2024
    • Number of complaints: 2

    Topic: Holidays, travel and motoring

  • Norwegian Cruise Line Holdings Ltd t/a NCL

    • 19 June 2024
    • Number of complaints: 1

    Topic: Holidays, travel and motoring

  • RAC Motoring Services t/a RAC Motoring Services

    • 19 June 2024
    • Number of complaints: 1

    Topic: Holidays, travel and motoring