Rulings (176)
  • Pepsi Lipton International

    • Upheld
    • Poster
    • 19 January 2022

    A poster advertising Lipton Ice Tea was banned for misleadingly claiming that the bottle was made from 100% recycled plastic. 

  • Rental Republic Ltd

    • Upheld
    • Website (own site)
    • 19 January 2022

    A website post by the holiday rental company Travelopo was banned for stating that they were the number one holiday website globally without holding adequate comparative evidence to support this claim.

  • Roxane UK Ltd t/a Aqua Pura

    • Upheld in part
    • Television
    • 19 January 2022

    A TV ad for a drinks product was banned for misleadingly claiming that the bottle was made from 100% recycled components and for claiming the product was “nature friendly” when this was not the case.  

  • Best Direct (International) Ltd t/a Best Direct

    • Upheld
    • Television
    • 12 January 2022

    A teleshopping presentation advertising beauty products was banned for making misleading claims about the company’s refund policy. 

  • Forisgfs UK Ltd t/a Crypto.com

    • Upheld
    • App (paid ad)
    • 05 January 2022

    Two in-app ads for Crypto.com were banned for not being sufficiently clear that the value of investments in cryptocurrency was variable and for irresponsibly encouraging investing in cryptocurrency through using a credit card.

  • Arsenal Football Club plc

    • Upheld
    • Internet (website content), Social media (own site)
    • 22 December 2021

    A Facebook post and website post by Arsenal Football Club promoting fan tokens were banned for taking advantage of consumers’ inexperience in cryptoassets. The posts also misled consumers by not making it clear that fan tokens were a cryptoasset that had to be bought using another cryptocurrency.

  • Ben's Gutters Ltd

    • Upheld
    • Leaflet
    • 22 December 2021

    A leaflet advertising a gutter cleaning service was banned for misleadingly giving the overall impression that the national company was a local small business or tradesperson.

  • British Telecommunications plc t/a BT, BT Sport

    • Upheld
    • Internet (website content)
    • 22 December 2021

    A website ad for BT was banned for making misleading internet speed claims. 

  • Charlotte Dawson t/a charlottedawsy

    • Upheld
    • Social media (own site)
    • 22 December 2021

    An Instagram reel by Charlotte Dawson was banned for not being obviously identifiable as an ad. 

  • Chloe Ferry t/a chloegshore1, Chloe1ferry

    • Upheld
    • Social media (influencer or affiliate ad)
    • 22 December 2021

    An Instagram story post by Chloe Ferry was banned for not being obviously identifiable as an ad. 

  • Jamie Genevieve

    • Upheld
    • Social media (own site)
    • 22 December 2021

    An Instagram post by Jamie Genevieve was banned for not being obviously identifiable as an ad. 

  • Just Simply Change Ltd t/a Nirasha Ramlugan

    • Upheld
    • Social media (own site)
    • 22 December 2021

    A Facebook post promoting rapid transformational therapy was banned for discouraging essential treatment for conditions for which medical supervision should be sought.

  • Magnatech Technology Ltd

    • Upheld
    • Internet (website content)
    • 22 December 2021

    A website ad for magnet technology for boiler systems was banned for making misleading fuel efficiency claims. 

  • More Than Enough Ltd t/a Rapid Transformational Therapy (RTT)

    • Upheld
    • Email
    • 22 December 2021

    A course prospectus for rapid transformational therapy was banned for making health claims which could not be supported by evidence. 

  • SR2AN Ltd

    • Upheld
    • Social media (own site)
    • 22 December 2021

    An Instagram post promoting a competition to win various prizes was banned for not being administered fairly. 

  • Skrill Ltd

    • Upheld
    • Social media (paid ad)
    • 22 December 2021

    A paid-for Reddit ad for an online wallet and money transfer service was banned for taking advantage of consumers’ lack of experience by implying that cryptocurrency investment was risk free.

  • The Hut.com Ltd

    • Upheld
    • Email
    • 22 December 2021

    A promotional email advertising haircare products was banned for making misleading discount claims.

  • The Lowcal Ltd

    • Upheld
    • Social media (influencer or affiliate ad)
    • 22 December 2021

    An Instagram story posted by Adam Cuthbertson was banned for not being obviously identifiable as an ad and for making non-permitted nutrition claims about alcoholic drinks.

  • We Buy Any Car Ltd

    • Not upheld
    • Television
    • 22 December 2021

    A TV ad for We Buy Any Car was not found to be misleading. 

  • Yolé Global Pte Ltd

    • Upheld
    • Social media (own site)
    • 22 December 2021

    An Instagram post for an ice cream and frozen yogurt retailer’s promotion was banned because the prize draw was not awarded in accordance with the laws of chance.