Rulings (59)
  • UK Direct Shop Ltd

    • Upheld
    • Leaflet, Insert
    • 17 January 2018

    An insert leaflet for health product catalogue UK Direct Shop, seen on 25 August 2017, advertised copper soles under the brand name “The Original Copper Heeler”. Along the side of the leaflet was a list of conditions that had boxes ticked next to them. Those were “Aching feet; Swollen legs; Back & neck problems;...

  • Medspa Pro Ltd t/a Slimspired

    • Upheld
    • Regional press
    • 10 January 2018

    An ad for Slimspired clinic’s TriLipo treatment, a fat reduction treatment, seen in the national press on 18 July 2017, was headed “Clinic’s ‘miracle machine’ causes summer bum rush!”. Text stated “A central London clinic has been forced to keep longer hours in order to deal with the popularity of its new Summer Bum...

  • Convits Ltd

    • Upheld
    • Internet (social networking)
    • 03 January 2018

    An Instagram post on TV personality Stephanie Davis’ page, seen on 10 August 2017, promoted vitamins. Text stated “Just wanted to let you all know about @convitsuk - a great daily vitamin & mineral company I have just started using … Get your exclusive 50% off online today with code STEPH50”. [Love heart emoji]”...

  • Shambhallah Healing Center Ltd

    • Upheld
    • E-mail
    • 03 January 2018

    An email from Eventbrite for The Shambhallah Healing Center, sent on 20 September 2017, titled “FW: Join us & Reverse Your Diabetes or Hypertension in 30 days”. The body of the email stated “REVERSE YOUR DIABETES OR HYPERTENSION IN 30 DAYS WITH SHAMBALLAH HEALING CENTER … Medical & Pharmaceutical Industries ...

  • TFHC Ltd t/a Transform

    • Upheld
    • Television
    • 03 January 2018

    A TV ad for Transform Cosmetic Surgery, seen in August 2017, featured a female voice-over which stated, “We had our little girl and she’s our world, getting back in shape was really hard. I lost the weight but I lost my chest too. I just thought, I’m gonna [sic] do something about it. So I had breast surgery with Tr...

  • A3 Medical Ltd t/a Dent1st Cosmetic Dentistry and Dental Implant Centre

    • Upheld in part
    • Internet (on own site)
    • 20 December 2017

    Claims on a website for Dent1st Cosmetic Dentistry & Dental Implant Centre, www.dent1st.co.uk, seen in June 2017:

    a. A page titled “Better Price Promise” stated “Our Best Price Promise is exactly that - if you can provide us with a valid, recent, written treatment plan from any other clinic, we will either...

  • All-Dolled-Up

    • Upheld
    • Internet (on own site), Internet (social networking)
    • 20 December 2017

    Two Instagram posts and a website for All Dolled Up, a cosmetic surgery company, seen in August 2017:

    a. A post on all.dolled.up.surgery’s Instagram page included an image with text stating, “£1000 DISCOUNT + extra massage treatments ON GROUP BOOKINGS FOR SEPTEMBER 2017 ONLY YOU PLUS THREE FRIENDS Terms and Co...

  • Ernest Jackson & Co Ltd t/a Bassetts Vitamins

    • Not Upheld
    • Internet (on own site)
    • 20 December 2017

    A web page describing Bassetts Blackcurrant and Apple flavour multivitamins, seen on www.bassettsvitamins.co.uk in June 2017, stated “No added sugar”.

  • Hyperbaric Oxygen Therapy Ltd t/a Hyperbaric Oxygen Therapy Centre

    • Upheld
    • Internet (on own site)
    • 20 December 2017

    A website for the Hyperbaric Oxygen Therapy Centre, seen on 15 March 2017, referred to a number of health conditions which it claimed hyperbaric oxygen therapy could treat. It also made several references to "Dr Rob Pender". A tab entitled "FAQS" [sic] at the top of the site led to a page with a ...

  • PWB Health (UK) Ltd

    • Upheld
    • Poster, Internet (on own site)
    • 20 December 2017

    A video on www.breastlight.com, seen in August 2016, and a poster seen in July 2016, promoted a self-examination device.

    a. The video included on-screen text which stated, “’Something like Breastlight that'll help identify a problem earlier, is just wonderful’ Fawn Leith, Family Nurse; ’Breastlight may increas...

Informally resolved (147)
  • ET Browne Drug Company Inc t/a Palmer's

    • 17 January 2018
    • Number of complaints: 1

    Media: Transport
    Topic: Health conditions

  • Edgbaston Medical Group Ltd t/a Ziering Medical

    • 17 January 2018
    • Number of complaints: 1

    Media: Internet (search engine)
    Topic: Health conditions

  • Indra Singh t/a Silent Moon

    • 17 January 2018
    • Number of complaints: 1

    Media: Internet (on own site), Internet (social networking)
    Topic: Health conditions

  • Physioflexx Scotland Ltd

    • 17 January 2018
    • Number of complaints: 1

    Media: Internet (on own site), Brochure
    Topic: Health conditions, Medical procedures and services

  • TFHC Ltd t/a Transform

    • 17 January 2018
    • Number of complaints: 1

    Media: Internet (on own site), Internet (social networking)
    Topic: Health conditions

  • The Tulip Cup

    • 17 January 2018
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Health conditions

  • Core Health Ltd t/a healthcentre.org.uk

    • 03 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions

  • Holisticare Ltd

    • 03 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Children and the vulnerable

  • Babylon Healthcare Services Ltd

    • 20 December 2017
    • Number of complaints: 2

    Media: Internet (on own site)
    Topic: Health conditions

  • Charlotte Crosby

    • 20 December 2017
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Health conditions, Promotions and competitions

Mail order cases (1)
  • Boots UK Ltd

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Promotions and competitions