Rulings (15)
  • CrypticKits

    • Upheld
    • Social media (own site)
    • 22 November 2023

    A TikTok post and Instagram post misleadingly implied that people could buy football shirts for £1

  • THG Nutrition Limited t/a My Protein

    • Upheld
    • Social media (own site)
    • 01 November 2023

    A TikTok post for a MyProtein promotion did not set out qualifying criteria for entry clearly and omitted significant conditions.

  • Imiracle (HK) Ltd t/a Elfbar

    • Upheld
    • Messaging app
    • 18 October 2023

    A post for Elf Bar on Discord directly promoted unlicensed nicotine-containing e-liquids in online media.

  • Prettylittlething.com Ltd t/a Prettylittlething.com

    • Upheld
    • Email
    • 27 September 2023

    An email ad failed to administer a pricing promotion via a discount code fairly.

  • London and Quadrant Housing Trust

    • Upheld
    • Poster
    • 20 September 2023

    A poster for shared ownership property was not administered fairly and did not make the terms of the promotion sufficiently clear.

  • Princes Ltd t/a Princes Foods

    • Upheld in part
    • Point of sale, Internet (website content)
    • 16 August 2023

    An in-store promotional display and a website for a promotion to win Tesco gift vouchers omitted significant conditions and caused participants unnecessary disappointment.

  • BBC Studios Productions Ltd t/a BBC Studios

    • Upheld
    • Email, Internet (website content)
    • 26 July 2023

    Four pages on the BBC and Ticketmaster websites, and an email from Ticketmaster, misleadingly omitted that tickets for the Coronation Concert would be allocated on a first-come first-served basis and implied that consumers had been allocated tickets.

  • Sky UK Ltd

    • Upheld in part
    • Internet (website content)
    • 26 July 2023

    The website for Sky Business broadband made savings claims that were not available to all consumers and misleading price comparisons. 

  • Red Miracle Group t/a Domino‚Äôs Pizza

    • Upheld
    • Leaflet
    • 19 July 2023

    A promotion offered in a leaflet for Domino’s Pizza was not administered fairly and was likely to have caused participants unnecessary disappointment.

  • Blenheim Sales & Lettings Ltd

    • Upheld
    • Social media (own site)
    • 21 June 2023

    A promotion on a letting agent’s Facebook page was not administered fairly and omitted significant information about how to claim the prize.

  • Getir UK Limited

    • Upheld
    • Email
    • 07 June 2023

    An email promotion from an online grocery app was unfairly administered.

  • THG Nutrition Limited t/a My Protein

    • Upheld
    • Internet (website content)
    • 19 April 2023

    The website for a sports nutrition retailer omitted significant information relating to promotions and implied certain products were included in the promotion when this was not the case.

  • THG Nutrition Limited t/a My Protein

    • Upheld
    • Internet (website content)
    • 19 April 2023

    The website for a sports nutrition retailer made misleading savings claims which suggested that a significant proportion of products would be discounted by 80%.

  • DT Fitness t/a dtfitness_31

    • Upheld
    • Social media (own site)
    • 11 January 2023

    A promotion in a post on a personal trainer’s Instagram page was not administered fairly.

  • Easy Consulting SL t/a Sky Breaks

    • Upheld
    • Internet (website content)
    • 11 January 2023

    A prize promotion on a travel agency’s website misleadingly omitted significant conditions.