Rulings (6)
  • idesigngold.com

    • Upheld
    • Internet (social networking)
    • 04 December 2019

    A post on Katie Price’s Instagram was not obviously identifiable as an ad.

  • Dyson Ltd

    • Upheld
    • Internet (on own site)
    • 20 November 2019

    A video ad for a vacuum cleaner broke the rules around misleadingness for not making clear the length of the hose.

  • Plumbforce Direct Ltd

    • Upheld
    • Internet (on own site)
    • 30 October 2019

    A website for plumbing services was misleading and didn’t display claim limitations clearly enough.

  • KAT UK

    • Upheld
    • Internet (on own site)
    • 11 September 2019

    Claims on a website misleadingly implied that the company’s lantern roofs were thinner, stronger or more thermally efficient than competitor products.

  • DMG Media Ltd t/a The Mail on Sunday

    • Upheld
    • Internet (on own site)
    • 17 April 2019

    A national press ad and website listing for a Smart Plug, seen on 25 August 2018: a. The national press ad, seen on the front page of The Mail on Sunday, featured a bright pink background with bold, uppercase text that read “FREE* SMART PLUG”. Below that was smaller text also in uppercase that read &ldqu...

  • BSH Home Appliances Ltd t/a Bosch

    • Not Upheld
    • Internet (on own site)
    • 13 March 2019

    A website for Bosch, www.bosch-home.co.uk, a home electricals manufacturer seen on 22 August 2018 featured a web page for The Unlimited, a cordless stick vacuum cleaner. Towards the top of the page text over an image reel stated “Cordless, but with continuous runtime*, thanks to exchangeable battery pack and quic...

Informally resolved (10)
  • AB Electrolux

    • 04 December 2019
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Appliances, electronics and machinery

  • Amazon Europe Core Sarl

    • 04 December 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Appliances, electronics and machinery

  • Vectone Mobile Ltd

    • 04 December 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Promotions and competitions, Appliances, electronics and machinery

  • Whirlpool UK Appliances Ltd

    • 04 December 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Appliances, electronics and machinery

  • Toyota (GB) plc

    • 10 July 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Appliances, electronics and machinery

  • CAR GIANT LIMITED

    • 26 June 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Appliances, electronics and machinery

  • DSG Retail Ltd

    • 26 June 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Appliances, electronics and machinery

  • Dream Doors Ltd

    • 26 June 2019
    • Number of complaints: 2

    Media: Television
    Topic: Appliances, electronics and machinery

  • John Lewis Partnership plc

    • 26 June 2019
    • Number of complaints: 2

    Media: Internet (on own site)
    Topic: Appliances, electronics and machinery

  • MAKX Ltd

    • 26 June 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Appliances, electronics and machinery, Computers, phones and telecoms