Rulings (14)
  • Procter & Gamble UK t/a Ariel

    • Upheld
    • Television
    • 15 October 2025

    A TV ad for Ariel laundry pods made an unsubstantiated claim that their product was as effective at cleaning clothes as other products, or when used in combination with laundry additives, and made unverifiable comparisons with identifiable competitors.

  • Hammonds Furniture Ltd t/a Hammonds

    • Upheld
    • Website (own site)
    • 08 October 2025

    A banner ad and a page on the Hammonds Furniture website, misleadingly implied that discount offers were time limited and also made unsubstantiated and unverifiable comparative claims with identifiable competitors.

  • AirDoctor LLC t/a AmazingAir

    • Upheld
    • 28 May 2025

    A post on the health.detective Garstang Health Food Store’s TikTok account wasn't obviously identifiable as an ad and made medical claims for an unlicensed product.

  • UAB Convenity t/a Huusk

    • Upheld
    • 28 May 2025

    A TV ad for Huusk Knives was irresponsibly scheduled. 

  • Floor Design Ltd t/a Flooring by Nature

    • Upheld
    • Website (own site)
    • 19 February 2025

    A website failed to substantiate environmental claims and didn’t make clear that these claims referred to only part of a carpet, and the actions people would need to take for their carpet to successfully biodegrade.

  • High Seat Ltd t/a HSL

    • Upheld
    • Email, Website (own site), Leaflet
    • 12 February 2025

    A website, two emails and a leaflet didn’t make the limitations for guaranteed Christmas delivery clear.

  • Royalux Competitions Ltd

    • Upheld
    • Website (own site)
    • 15 January 2025

    A prize draw wasn't administered fairly and caused unnecessary disappointment. 

  • Alchemy Bros Ltd t/a Energy Grant Access

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    A paid-for Meta ad offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the Scottish Government, falsely implied that they were acting for purposes outside their trade and didn’t make their commercial intent clear.

  • ECO4U LTD

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    Four paid-for Facebook ads offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the UK Government, falsely implied that they themselves were offering grants and didn’t make the nature of their business clear.

  • Ignite Sustainable Energy Ltd t/a ignitese.co.uk

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    Two paid-for Facebook and Instagram ads offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the UK Government.

  • Impact Energy Ltd

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    Two paid-for Meta ads offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the UK Government.

  • Lead Pronto Ltd t/a LeadPronto

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    Four paid-for Meta ads offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the UK Government, falsely implied that they themselves were offering grants for a free boiler, and didn’t make the nature of their business clear.

  • Great Grass MCR Ltd t/a Great Grass

    • Upheld
    • Poster
    • 13 November 2024

    A poster was socially irresponsible and caused serious or widespread offence by featuring a harmful gender stereotype and objectifying women.  

  • Procter & Gamble UK t/a Procter and Gamble

    • Not upheld
    • Television
    • 06 November 2024

    A TV ad for a Flash duster didn't exaggerate the capability of the product.

Informally resolved (1)
  • Toolport GmbH t/a House of Tents

    • 06 November 2024
    • Number of complaints: 1

    Topic: Home and garden