Rulings (70)
  • Bolt Healthcare Ltd t/a Bolt Pharmacy

    • Upheld
    • Social media (paid ad)
    • 29 July 2026

    Two paid-for Facebook ads for an online pharmacy failed to make their commercial intent clear and falsely implied they were acting for purposes outside their trade by presenting websites used for advertising purposes as independent review sites. They also promoted weight loss prescription-only ...

  • Bolt Healthcare Ltd t/a Bolt Pharmacy

    • Upheld
    • Social media (paid ad)
    • 29 July 2026

     Two paid-for Facebook ads for an online pharmacy promoted weight loss prescription-only medicines to the public, against the law and our rules.

  • Bubbleology UK-I Ltd t/a Bubbleology

    • Not upheld
    • Social media (paid ad)
    • 22 July 2026

     A paid-for Instagram ad for a bubble tea company didn’t break the less healthy food rules because it was a small and medium-sized enterprise and was therefore exempt. 

  • Domino's Pizza UK & Ireland Ltd t/a Domino's

    • Upheld
    • Social media (paid ad), Television, Video on demand
    • 22 July 2026

    A TV ad, Video on Demand ad and a YouTube ad for Domino’s broke the rules by featuring an identifiable less healthy food product. 

  • Higham Miller Coffee Ltd t/a Exhale Healthy Coffee

    • Upheld
    • Social media (paid ad)
    • 22 July 2026

    A paid-for Instagram ad for a coffee company made unauthorised health and nutrition claims and included health claims that referred to the recommendation of an individual health professional.   

  • McDonald's Restaurants Ltd t/a McDonald's

    • Not Upheld
    • Television
    • 22 July 2026

    A TV ad for McDonalds didn’t break the rules by featuring an identifiable less healthy product.   

  • Kind Patches Ltd

    • Upheld
    • Social media (paid ad)
    • 15 July 2026

    A paid-for Facebook ad for a supplement company made claims that a supplement patch could help with weight-loss and made medicinal claims for products that weren’t authorised by the Medicines and Healthcare products Regulatory Agency (MHRA). The ad was also socially irresponsible and incl...

  • Phlo Technologies Ltd

    • Upheld
    • Social media (paid ad)
    • 15 July 2026

    A paid-for Facebook ad promoted weight-loss prescription-only medicines to the public, against the law and our rules. 

  • Domino's Pizza UK & Ireland Ltd t/a Domino's

    • Not Upheld
    • Social media (paid ad)
    • 08 July 2026

    Two paid-for social media ads for Domino’s pizza didn’t break the rules by featuring an identifiable less healthy product.

  • Kentucky Fried Chicken (Great Britain) Ltd t/a KFC

    • Not upheld
    • Social media (paid ad), Television, Video on demand
    • 08 July 2026

    A TV ad, Video on Demand and three paid-for social media ads for KFC didn’t break the rules by featuring an identifiable less healthy product.

  • Mars Wrigley Confectionery UK Ltd t/a Mars

    • Upheld
    • Social media (paid ad)
    • 08 July 2026

    A paid-for Instagram ad for M&M’s broke the rules by featuring an identifiable less healthy food product through the inclusion of a character that depicted a specific less healthy food product.

  • Papa John's (GB) Ltd t/a Papa Johns

    • Not upheld
    • Social media (paid ad)
    • 08 July 2026

    A paid for Facebook ad for Papa John’s didn’t break the rules by featuring an identifiable less healthy product.

  • S&E1 Ltd t/a Morley's Woking

    • Upheld
    • Social media (paid ad)
    • 08 July 2026

    A paid-for Instagram ad for Morley’s broke the rules by featuring an identifiable less healthy food product.

  • Uber Eats UK Ltd t/a Uber Eats

    • Not upheld
    • Social media (paid ad)
    • 08 July 2026

    A Video on Demand pause ad for Uber Eats didn’t break the rules by featuring an identifiable less healthy product.

  • Express Healthcare Ltd t/a pharmacyonline.co.uk

    • Upheld
    • Social media (paid ad)
    • 24 June 2026

    A paid-for Meta ad and website for an online pharmacy promoted prescription-only medicines to the public, against the law and our rules. 

  • Patisserie Valerie Production Ltd t/a Patisserie Valerie

    • Not upheld
    • Search (paid)
    • 24 June 2026

    Three paid-for Google search ads for Patisserie Valerie didn’t break the less healthy food rules as they were a small or medium sized enterprise and therefore were exempt from the restrictions. 

  • The Clean Supps LLC t/a Inno Supps

    • Upheld
    • Social media (paid ad)
    • 24 June 2026

    Four paid-for Meta ads promoting supplements made claims that a food supplement could prevent, treat or cure human diseases or conditions, made unauthorised health claims and made claims that referred to a rate or amount of weight loss for food supplements. The ad also used ...

  • Amazon Europe Core Sarl t/a Amazon.co.uk

    • Upheld
    • Social media (paid ad)
    • 10 June 2026

    A paid-for Instagram ad for Amazon Fresh UK broke the rules by featuring an identifiable less healthy food product.

  • Menwell Ltd t/a Voy

    • Upheld
    • Email
    • 27 May 2026

    Three emails for an online pharmacy promoted prescription-only medicines to the public against the law and our rules. The ads were also socially irresponsible by creating an undue sense of urgency for people who were considering medicated weight-loss programmes. 

  • SnackVerse Ltd

    • Upheld
    • Website (own site)
    • 20 May 2026

    A webpage for a snack subscription box misleadingly implied their subscribers would receive a specific country-themed box but didn’t make clear this was subject to allocation conditions.