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AGN Events t/a Rock N Roll Circus
An Instagram post by Rock N Roll Circus failed to include all the significant conditions of a promotion.
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FlixBus UK Ltd
A website for FlixBus UK made misleading claims about the price of coach tickets.
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Storage Giant Ltd
Two web pages and an email for a self-storage company made best price guaranteed claims without evidence to support them. They also failed to make sure that quoted prices reflected the total cost people would pay and didn’t make clear when prices were promotional or subject to significant...
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Trip.com Travel Singapore Pte. Ltd t/a Trip.com
Two paid-for Meta ads for Trip.com for a promotion caused unnecessary disappointment and didn’t provide people with sufficient information to make an informed decision on whether or not to participate. One of the ads also misleadingly implied that an offer was available during a part...
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Booking.com BV
A paid-for search ad for Booking.com made misleading claims about the price of hotel rooms.
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Butlins Skyline Ltd t/a Butlins
An email promotion for Butlins wasn’t administered fairly because the closing date of the promotion was changed
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Hilton Worldwide Ltd
Two paid-for search ads for Hilton made misleading claims about the price of hotel rooms.
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Travelodge Hotels Ltd
Two paid-for search ads for Travelodge made misleading claims about the price of hotel rooms.
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Banquist Ltd t/a Winedrops
Two emails and a paid-for Instagram ad for an online wine retailer made misleading and unsubstantiated claims about the origin of their wine. They also failed to make clear the basis of the price comparisons and the significant conditions of the promotion.
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On The Beach Ltd
A TV ad and two website pages for On the Beach misleadingly implied that all consumers with eligible bookings would receive free airport lounge access.
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Currys Group Ltd t/a Currys
A paid-for Facebook ad for Currys was misleading and socially irresponsible by implying that e-scooters could be ridden on public roads.
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JLG Legal Ltd t/a Johnson Law Group
A Google paid-for search ad, a paid-for Facebook ad and website for Johnson Law Group, relating to group action compensation claims by diesel vehicle owners and lessees, failed to make clear that by providing their details and e-signing, people were signing a legally binding contract to join a group action claim, omitt...
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Ambassador Cruise Holidays Ltd
An email advertising offers on cruises made misleading savings claims.
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Trainline.com Ltd
A Video on Demand ad and a radio ad for Trainline made misleading and unsubstantiated claims that they offered the cheapest ticket prices.
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Amazing Giveaways Ltd
A Facebook post for a prize draw wasn't administered fairly and caused unnecessary disappointment.
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We Buy Any Car Ltd t/a webuyanycar.com
A TV and YouTube ad made misleading comparative claims with identifiable competitors.
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We Love Holidays Ltd t/a LoveHolidays
Two holiday listings on the loveholidays website made misleading price claims.
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Wowcher Ltd
A website failed to administer a promotion fairly and caused unnecessary disappointment.
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Mars Wrigley Confectionery UK Ltd
A TV and Video on Demand ad condoned unsafe driving.
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Rosenthal Capital Ltd t/a ULEZProsperity
A website made misleading and unsubstantiated investment returns claims and promoted a financial product in a way that couldn't be easily understood.
Rulings
Our rulings are published every Wednesday and set out on the public record how, following a formal investigation, the advertising rules apply and where we draw the line in judging whether an ad has broken the rules. We also publish a list of companies and organisations which agree to amend or withdraw their ad without being subject to a formal ruling.
Rulings (34)