Rulings (27)
  • Moss Bros Group Plc

    • Upheld
    • Internet (on own site), Point of sale
    • 20 December 2017

    A website ad and a point of sale promotion for Moss Bros:

    a. The website www.moss.co.uk, seen on 21 August 2017, and

    b. The point of sale promotion, seen on 24 August 2017, both showed a model wearing a three piece suit. Text in both stated "Suit plus extra trouser & 2 shirts £139".

  • Supergroup Internet Ltd t/a Superdry

    • Upheld
    • Internet (social networking)
    • 20 December 2017

    A Facebook post for Superdry, dated 28 October 2017, included text which stated, “This is the jacket that gives you a different view ft. Nightscape”. The post included a short video of the free runner Nightscape, also known as Harry Gallagher, walking outdoors, along a high-up exposed steel support beam at night, h...

  • JD Sports Fashion plc t/a Millet Sports

    • Upheld
    • Internet (on own site)
    • 13 December 2017

    Two ads seen on www.milletsports.co.uk in July and August 2017:

    a. A product listing for a tennis racket bag stated “Was £30.00 [crossed out] Now £6.00 Save 80%”.

    b. A product listing for tennis racket grips stated “Was £60.00 Now £37.00 (Save 38%).

  • Raigins Cleaning Services

    • Upheld
    • Internet (sales promotion)
    • 13 December 2017

    A competition to win a Henry Hoover, seen on Raigins Cleaning Service's Facebook page in February 2017.

  • The Site Supply Company Ltd t/a HIVIS.net

    • Upheld
    • Internet (on own site), Internet (search engine)
    • 06 December 2017

    Two ads for workwear and equipment, seen in July 2017:

    a. A website, www.hivis.net, stated "CUSTOM EMBROIDERED POLO SHIRT ... £2.89 PLUS VAT. £3.47 INC VAT ...". Next to that was an image of the product, a polo shirt, which had "YOUR LOGO HERE" embroidered onto it.

    Text below stated &...

  • Redfoot Shoes Ltd t/a Goodwin Smith

    • Upheld
    • Internet (on own site), E-mail, Internet (social networking), Internet (video)
    • 15 November 2017

    Ads for Goodwin Smith Shoes seen in August 2017:

    a. An email included the claim “Fancy a pair?” and was accompanied by an image of three women wearing just knickers, with one woman’s breasts exposed, the second covering her chest with her arm with her nipple exposed and the third posed in front of the others ...

  • AN & Associates t/a www.perfectsculptbras.com

    • Upheld in part
    • Internet (display)
    • 08 November 2017

    A video ad for bras from www.perfectsculptbras.com, seen in a Mashable story on Snapchat on 16 July 2017, depicted a woman trying on different bras and tops.

  • 21 Three Clothing Company Ltd t/a PrettyLittleThing.com

    • Upheld
    • Poster
    • 04 October 2017

    A poster ad for PrettyLittleThing.com, seen on 1 August 2017, featured a full-length shot of a model wearing a leaf-print strapless dress and large green earrings. Large text located in the right-hand lower third of the ad stated “SHOP NEW IN FROM £8”. The text “£8” was stated in ...

  • Tarak International Ltd t/a Quiz Clothing

    • Not Upheld
    • Poster
    • 04 October 2017

    A poster for Quiz Clothing, a clothing retailer, seen in June 2017. The ad depicted a young woman wearing ripped jeans and a bardot-style top, who was sitting in the window of an ice cream van and licking an ice cream.

  • Zara UK Ltd

    • Not Upheld
    • Internet (sales promotion)
    • 04 October 2017

    A website for Zara, www.zara.com/uk, seen on 22 June 2017 featured a bag described as in a “SALE” at £15.99, with a price of £19.99 crossed out.

Informally resolved (103)
  • East Lifestyle Ltd

    • 17 January 2018
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Clothing, shoes and jewellery

  • Levi-Strauss (UK) Ltd

    • 17 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Promotions and competitions, Clothing, shoes and jewellery

  • Mahabis Ltd

    • 17 January 2018
    • Number of complaints: 2

    Media: Leaflet, Insert
    Topic: Clothing, shoes and jewellery

  • Suzanne Jackson t/a SoSueMe

    • 17 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Clothing, shoes and jewellery, Beauty products, grooming and hygiene

  • Jack Wolfskin Retail GmbH

    • 03 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Clothing, shoes and jewellery

  • Oliver Sweeney Trading Ltd

    • 03 January 2018
    • Number of complaints: 1

    Media: E-mail
    Topic: Clothing, shoes and jewellery

  • JustFab (UK) Ltd t/a Fabletics.co.uk

    • 20 December 2017
    • Number of complaints: 1

    Media: Television
    Topic: Clothing, shoes and jewellery

  • Redfoot Shoes Ltd t/a Goodwin Smith

    • 20 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Clothing, shoes and jewellery

  • The Bradford Exchange Ltd

    • 20 December 2017
    • Number of complaints: 1

    Media: Direct mail
    Topic: Clothing, shoes and jewellery

  • Twinmar Group Ltd

    • 20 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Clothing, shoes and jewellery

Mail order cases (3)
  • Lingerie Outlet Store Ltd

    • 30 August 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Clothing, shoes and jewellery

  • Willow Bracelets

    • 24 May 2017
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Clothing, shoes and jewellery

  • National Magazine Company Ltd t/a Cosmopolitan

    • 08 February 2017
    • Number of complaints: 1

    Media: Unknown
    Topic: Clothing, shoes and jewellery

Database cases (1)
  • Norwich Dance Wear Ltd t/a Porselli

    • 31 May 2017