Rulings (31)
  • AGN Events t/a Rock N Roll Circus

    • Upheld
    • Social media (own site)
    • 26 November 2025

    An Instagram post by Rock N Roll Circus failed to include all the significant conditions of a promotion.

  • Storage Giant Ltd

    • Upheld
    • Email, Website (own site)
    • 26 November 2025

    Two web pages and an email for a self-storage company made best price guaranteed claims without evidence to support them. They also failed to make sure that quoted prices reflected the total cost people would pay and didn’t make clear when prices were promotional or subject to significant...

  • Trip.com Travel Singapore Pte. Ltd t/a Trip.com

    • Upheld
    • Social media (paid ad)
    • 26 November 2025

    Two paid-for Meta ads for Trip.com for a promotion caused unnecessary disappointment and didn’t provide people with sufficient information to make an informed decision on whether or not to participate. One of the ads also misleadingly implied that an offer was available during a part...

  • Banquist Ltd t/a Winedrops

    • Upheld
    • Social media (paid ad), Email
    • 05 November 2025

    Two emails and a paid-for Instagram ad for an online wine retailer made misleading and unsubstantiated claims about the origin of their wine. They also failed to make clear the basis of the price comparisons and the significant conditions of the promotion.

  • RTSB Ltd

    • Not upheld
    • Social media (paid ad)
    • 05 November 2025

    A YouTube ad for Match Bingo, which featured the Tottenham Hotspur football team, was not inappropriately targeted to under-18s.

  • WHG (International) Ltd t/a William Hill Online

    • Upheld
    • App (own claim)
    • 29 October 2025

    An in-app ad promoting an offer for a game in the William Hill app misleadingly contradicted the terms and conditions that applied to the offer.

  • Betway Ltd

    • Upheld
    • Social media (paid ad)
    • 22 October 2025

    A pre-roll ad on YouTube for Betway featured the Chelsea FC logo in a manner which was likely to be of strong appeal to under-18s.

  • Bonne Terre Ltd t/a Sky Bet

    • Upheld
    • Social media (paid ad)
    • 22 October 2025

    [Republished ruling] A promoted tweet for Sky Bet featured Gary Neville, a person who was likely to be of strong appeal to under-18s.

  • Eaton Gate Gaming Ltd t/a Kwiff

    • Upheld
    • Social media (own site)
    • 22 October 2025

    A post on Kwiff’s X account featured Sir Lewis Hamilton, a person who was likely to be of strong appeal to under-18s.

  • William Hill Organization Ltd t/a William Hill

    • Upheld
    • Point of sale
    • 24 September 2025

    A promotional voucher for William Hill encouraged irresponsible use.

  • Dribble Media Ltd t/a Midnite

    • Upheld
    • Social media (own site)
    • 17 September 2025

    A post on Midnite’s X page featuring an AI generated video depicting footballer Trent Alexander-Arnold had strong appeal to under-18s.

  • KamaGames Ltd t/a Blackjackist

    • Upheld
    • Social media (paid ad)
    • 03 September 2025

    A paid-for X ad for the Blackjack 21: Blackjackist game misleadingly stated that the game didn’t contain in-game purchases, including random-item purchases.

  • SP Graham Retail Ltd

    • Upheld
    • Circular
    • 27 August 2025

    A voucher for Sean Graham bookmakers didn’t include all the significant conditions of the promotion and also failed to administer the promotion fairly.

  • Amazing Giveaways Ltd

    • Upheld
    • Social media (own site)
    • 13 August 2025

    A Facebook post for a prize draw wasn't administered fairly and caused unnecessary disappointment.

  • Hollywoodbets International UK Ltd t/a Hollywoodbets

    • Upheld
    • Website (paid ad)
    • 23 July 2025

    A banner ad for Hollywood bets seen on the Virtual Football League website was inappropriately targeted to under-18s.

  • Mecca Bingo Ltd

    • Not upheld
    • Social media (own site)
    • 16 July 2025

    A Facebook post featuring emojis for a game to guess film names, wasn't likely to be of strong appeal to under-18s.

  • Play’n GO Malta Ltd

    • Upheld
    • Internet (display)
    • 16 July 2025

    Three banner ads promoting casino gaming content were likely to have strong appeal to under-18s and were therefore irresponsible.

  • Buzz Group Ltd

    • Not upheld
    • Social media (own site)
    • 09 July 2025

    A post on Buzz Bingo Grimsby’s Facebook page featuring a cartoon action figure wasn’t likely to be of strong appeal to under-18s.

  • LEBOM Ltd

    • Upheld
    • Social media (paid ad)
    • 02 July 2025

    A paid-for Facebook ad and a paid-for X ad encouraged gambling behaviour that was socially irresponsible and encouraged excessive drinking.

  • Wowcher Ltd

    • Upheld
    • Website (own site)
    • 02 July 2025

    A website failed to administer a promotion fairly and caused unnecessary disappointment.