Rulings (9)
  • R&R Country Ltd

    • Not Upheld
    • Internet (on own site)
    • 20 December 2017

    A website, randrcountry.co.uk, for equestrian and country pursuits retailer R&R Country, seen on 20 May 2017, featured a horse rug called the "Weatherbeeta Comfitec Essential Standard Neck Lit". Under the product details it stated, “Strong and durable 1200 denier ripstop outer shell with repel shell coati...

  • Unity Bar Group Ltd t/a Unity Nightclub

    • Upheld
    • Leaflet
    • 13 December 2017

    A flyer for Unity Nightclub, seen in July 2017, stated “Saturday 15 July 2017, Ibiza Giveaway Holiday for 2 inc flights, hotel, itinerary to Ibiza in August 2017, date TBC”. Text below this stated “You must be in the building on Saturday for winner announcement at 1am”.

  • APC Agri Supplies Ltd

    • Upheld
    • Internet (on own site)
    • 25 October 2017

    A website for APC Agri Supplies Ltd, seen on 31 May 2017, featured a page headed “Redi-Bed”. Text stated “Tom Crawford has been using Redi-Bed successfully on his farm for almost 5 years …”.

  • PaymentSense Ltd

    • Not Upheld
    • Internet (classified)
    • 04 October 2017

    A job listing on Indeed, for PaymentSense, a merchant service provider, seen on 12 April 2017, stated “Field Sales Agent - Stratford UK”. A sub-heading on the page stated “Salary: £0-80k per year”. Further text stated “Self-employed (Excellent commission structure + Recurring payment...

  • Hillside (UK Sports) LP t/a bet365

    • Not Upheld
    • Television
    • 20 September 2017

    A TV ad for bet365, seen in June 2017, showed shots of a skier on a remote mountain, at a rooftop bar, a beach bar and spectators at a stadium all using bet365 accompanied by a voice-over from Ray Winstone which stated, “Not a single moment goes by when I cannot immerse myself entirely in sport. I can shout and scream ...

  • Equicast UK

    • Upheld
    • Internet (on own site)
    • 16 August 2017

    A website for Equicast UK, www.equicast.co.uk, a supplier of products designed to relieve problems in horse hooves seen 18 April 2017, promoted a product called “Equicast”. Text on the page stated “Equicast can be used as a “spare tyre” (that the owner applies) until a farrier can replace the shoe”. Further down the pa...

  • Animal Angels Ltd

    • Upheld
    • Internet (on own site)
    • 09 August 2017

    A brochure available on Animal Angels’ website www.animalangels.co.uk, seen on 1 February 2017, included the claim “Our membership of the National Association of Registered Pet Sitters and agreement to abide by their Code of Practice and Terms and Conditions is further indication of our commitment to professional pet c...

  • Cooler Coms Ltd

    • Upheld
    • National press
    • 26 July 2017

    A national press ad for an anti-radiation device, seen in December 2016, featured a young child holding a mobile phone to their ear. Text stated "H.A.R.D. HYDROUS ANTI RADIATION DEVICE PROTECTION Protect yourself and those you care about from the dangers of mobile phone radiation ... Mobile phones are potentially ...

  • Eden Farmed Animal Sanctuary t/a Go Vegan World

    • Not Upheld
    • National press, Internet (display)
    • 26 July 2017

    A newspaper ad for Go Vegan World, a vegan campaign group, seen in the national press in February 2017, featured a photo of a cow behind a piece of barbed wire. The headline text stated “Humane milk is a myth. Don’t buy it”. Smaller text stated “I went vegan the day I visited a dairy. The mothers, still bloody from bir...

Informally resolved (15)
  • Action for Greyhounds UK t/a Action for Greyhounds

    • 07 February 2018
    • Number of complaints: 1

    Media: Cinema
    Topic: Animals and farming, Charity, education and Third sector

  • Astrids Oil and products LLP

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Animals and farming

  • 1st Online Solutions Ltd t/a Fantastic Pest Control

    • 06 December 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Animals and farming

  • Superdrug Stores plc

    • 29 November 2017
    • Number of complaints: 1

    Media: Point of sale
    Topic: Beauty products, grooming and hygiene, Animals and farming

  • JD Williams & Company Ltd t/a Ambrose Wilson

    • 01 November 2017
    • Number of complaints: 1

    Media: National press
    Topic: Clothing, shoes and jewellery, Animals and farming

  • eBeauty Ltd t/a Skinny Sprinkles

    • 25 October 2017
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Food, drink and supplements, Beauty products, grooming and hygiene, Animals and farming

  • Gallop Equestrian Ltd

    • 04 October 2017
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Promotions and competitions, Animals and farming

  • Contemporary Oak Furniture Ltd t/a Oak Furniture Solutions

    • 20 September 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Home and garden, Animals and farming

  • Tesco Stores Ltd

    • 06 September 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Food, drink and supplements, Animals and farming

  • Astrids Oil and products LLP

    • 23 August 2017
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Health conditions, Animals and farming, Medicines, remedies and therapies

  • Essex Bird Centre Ltd

    • 23 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Animals and farming

  • Calinnova Ltd

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Animals and farming

  • Access Training (Wales) Ltd

    • 09 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Animals and farming, Charity, education and Third sector

  • The Golden Paste Company Ltd

    • 02 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Food, drink and supplements, Animals and farming

  • MyCityDeal Ltd

    • 26 July 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Promotions and competitions, Animals and farming