Rulings (5)

  • Fernard Ltd t/a banaway.co.uk

    • Upheld
    • Radio
    • 31 January 2018

    A radio ad for banaway.co.uk, a claims management company, heard on 11 October 2017, featured dialogue between an authoritative figure and a driver: “The accused was driving recklessly”; “I’m usually a pretty careful driver”; “Turns out he had previous”; “I do a lot of miles. I picked up nine points for speeding. 51...

  • Quality Solicitors Organisation Ltd

    • Not Upheld
    • Internet (on own site)
    • 24 January 2018

    A website for QualitySolicitors, www.qualitysolicitors.com, seen on 19 September 2017. On the website's home page, under the title "Specialists solicitors that you can rely on", it stated that QualitySolicitors had "over 100 branches countrywide".

  • The Law Society of England and Wales

    • Upheld
    • Internet (on own site)
    • 22 November 2017

    A web page on the Law Society website www.lawsociety.org.uk, seen in November 2016, describing the Conveyancing Quality Scheme (CQS) accreditation, stated “All Law Society Conveyancing Quality Scheme firms go through rigorous examination and testing to demonstrate that they have a high level of knowledge, skil...

  • Civil Claim Services Ltd

    • Upheld
    • Internet (social networking)
    • 18 October 2017

    Ads for Civil Claim Services Ltd dated 4 April 2017, seen in May 2017:

    a. A Facebook post included text which stated “The BBC, Martin Lewis and National press have all announced a PPI deadline is in place. To run a 22 year PPI check on all your finances visit www.ppisearch.co.uk ...”. The post ...

  • Thomson Legal Ltd t/a Assured Legal

    • Not Upheld
    • Internet (social networking)
    • 24 May 2017

    A tweet from claims management company Assured Legal Services, seen on 3 February 2017, which said "£223.7 MILLION on compensation for PPI paid in ONE MONTH... still don't want to check? Message us today! #ppi #compensation #financialfriend." The tweet included an image with text that said "£223.7m wa...

Informally resolved (5)

  • Financial Conduct Authority

    • 20 December 2017
    • Number of complaints: 44

    Media: Television
    Topic: Legal and regulation, Financial products and services

  • Reiss Edwards Ltd

    • 04 October 2017
    • Number of complaints: 1

    Media: Internet (OM 3rd party)
    Topic: Legal and regulation

  • Application Advice Service UK Ltd t/a ukehic.com/www.europeanhealthinsurancecard.org.uk

    • 09 August 2017
    • Number of complaints: 21

    Media: Internet (on own site)
    Topic: Legal and regulation

  • Hopkins Solicitors LLP t/a Hopkins Solicitors

    • 12 July 2017
    • Number of complaints: 1

    Media: Radio
    Topic: Legal and regulation

  • Slater & Gordon (UK) LLP

    • 17 May 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Legal and regulation

Mail order cases (0)
Database cases (0)