Rulings (16)
  • sw11medical.uk

    • Upheld
    • Internet (on own site)
    • 30 August 2017

    The website www.sw11medical.uk, for a provider of medical and dental services, seen on 22 May 2017 offered, among other services, various pregnancy scans, including the "GENDER FIRST 16 - 34 WEEKS" scan, all priced at £75.

  • Harron Homes Ltd

    • Not Upheld
    • Internet (on own site)
    • 23 August 2017

    A website for property developers Harron Homes, www.harronhomes.com, seen on 11 May 2017, included a testimonial from a couple who had purchased a property in Harron Homes’ Amberwood Chase development.

  • Hatched.co.uk Ltd t/a Hatched

    • Upheld
    • Internet (on own site)
    • 23 August 2017

    A website for the online estate agency Hatched, www.hatched.co.uk, seen in March 2017, stated “Hatched, Hatched House, and gave an address in Pudsey, West Yorkshire.”

  • Wisley Property Investments Ltd

    • Not Upheld
    • Internet (on own site), Regional press
    • 23 August 2017

    A regional press ad, seen on 13 May 2016, promoted a proposed property development. It featured an aerial photograph of the area, with the proposed development and boundary superimposed on to the image. Text below the image stated “Over 50% of the site will be green space”. Further text provided further detail regar...

  • HouseSimple Ltd

    • Upheld
    • Internet (on own site), Television
    • 16 August 2017

    A website and TV ad for HouseSimple Ltd, an online estate agent:a. The website www.housesimple.com, seen in February 2017, stated on its “Estate Agent Fees explained” page that “High street estate agent fees are usually worked out as a percentage of the final sale price of your property. This can range from 1.5% to 4% ...

  • Houser Ltd t/a Houser.co.uk

    • Upheld
    • Internet (on own site)
    • 19 July 2017

    A website for property listing page Houser Ltd, www.houser.co.uk, seen in March 2017, for a 4-bedroom detached house in Station Mews, Wragby , Market Rasen, Lincolnshire.

  • Yorkshires Finest Ltd

    • Upheld
    • Regional press
    • 19 July 2017

    A regional press ad and website, www.yorkshiresfinest.org, for Yorkshire’s Finest, an estate agent,:a. The website, seen during 2016, featured an image of a map with the locations, Leeds, Halifax, Huddersfield, Wakefield, Bradford, Denby Dale and Holmfirth shown on the relevant parts of the map with telephone numbers f...

  • Purple Bricks Company Ltd t/a Purplebricks

    • Upheld
    • Internet (on own site)
    • 05 July 2017

    A website for the online estate agent Purplebricks, www.purplebricks.com/reviews, seen in July 2016, featured nine testimonials from consumers including claims of how much they had saved in fees by using Purplebricks. The first three testimonials stated “Mrs Kay, Blackburn, March 2016. Fees saved £5,682”; “Mrs Roach, B...

  • Castle Estates (Liverpool) Ltd t/a Ashbury Residential

    • Upheld
    • Internet (OM 3rd party)
    • 14 June 2017

    A property listing by Ashbury Residential on the website www.rightmove.co.uk for a "1 bedroom apartment to rent", seen on 22 February 2017. Under the heading "key features", the listing included the claims "integrated audio system" and "Gated Access & TV". Further text stated...

  • Pink and Cow

    • Upheld
    • Internet (on own site)
    • 07 June 2017

    The website for Pink and Cow estate agents www.pinkandcow.com, included the claim “Sell your home for 0.5%” on their home page. Their services were listed further down the page, including “We’re in the perfect position to show buyers round your property” and “We’ll arrange high quality viewings and give you feedback at...

  • BGIS Trading Ltd t/a Chris & Leon Buy Houses

    • Upheld
    • Internet (on own site)
    • 05 April 2017

    Claims on www.chrisandleonbuyhouses.co.uk, seen on 10 September 2016, stated "Need To Sell Your House Fast? Negative equity? ... Unlike other companies, we can pay up to 100% market value for your house! ... Sell Your House For Cash ... Up to 100% of market value ... Houses bought for cash ... Enter Your Informati...

  • Beachwood Properties Ltd t/a Property Purchased Fast

    • Not Upheld
    • Circular
    • 05 April 2017

    A circular for Property Purchased Fast was received on 21 October 2016. One side showed the company name and logo "Property Purchased Fast". Text stated "Sorry we missed you". Underneath was a reference number which appeared to be handwritten, then the text "Could you please contact us - Can yo...

  • Butters John Bee Ltd

    • Upheld in part
    • Leaflet
    • 01 March 2017

    A leaflet for the estate agents Butters John Bee Ltd, seen on 5 August 2016, stated “We’re your local independent award-winning estate agency practice and we’ll give you more than any other estate agent … More For Sale and Sold signs than any other local agent. Gold Award Winners as ‘Best...

  • HouseSimple Ltd

    • Upheld in part
    • Television
    • 22 February 2017

    A TV ad for HouseSimple, an estate agent, seen in July and August 2016. A man speaking to the camera said "Get an expert evaluation, professional photos and floor plans". A voice-over stated, "sell your home for just £495 upfront or choose 'no sale, no fee'. How simple is that?"

  • Real Hot Property Ltd

    • Upheld
    • Internet (social networking)
    • 22 February 2017

    A series of posts on Real Hot Property’s Facebook page, between September and November 2016, advertised a competition giveaway for a house worth up to £150,000. The posts featured the text “#HouseGiveaway” or stated “win a House of your own choice with Real Hot Property worth upto[sic] &po...

  • Birch's Group Ltd

    • Upheld
    • Television
    • 04 January 2017

    A TV ad for a property developer, Birch's Group Ltd, seen on 17 July 2016 featured a voice-over that stated, “Birch’s is delighted to present Little London Park at Torksey Lock near Lincoln. Set within a peaceful location near the canal. With fully furnished bungalows from £140,000. A part exchange scheme is also avail...

Informally resolved (51)
  • Happy Sales and Lettings Ltd

    • 20 September 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Property sales and lettings

  • Lewis Gray (Estate Agents) Ltd

    • 20 September 2017
    • Number of complaints: 1

    Media: Circular
    Topic: Property sales and lettings

  • Oaksure Property Protection Ltd

    • 20 September 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Property sales and lettings

  • RE/MAX International Inc

    • 20 September 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Property sales and lettings

  • White Kite Ltd

    • 20 September 2017
    • Number of complaints: 1

    Media: Internet (OM 3rd party)
    Topic: Property sales and lettings

  • Bob Parry Lettings Ltd

    • 13 September 2017
    • Number of complaints: 1

    Media: Internet (OM 3rd party)
    Topic: Property sales and lettings

  • Michael Jones & Co Ltd

    • 13 September 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Property sales and lettings

  • McCarthy & Stone (Developments) Ltd

    • 06 September 2017
    • Number of complaints: 1

    Media: Internet (OM 3rd party)
    Topic: Property sales and lettings

  • Purple Bricks Company Ltd

    • 06 September 2017
    • Number of complaints: 2

    Media: Internet (on own site)
    Topic: Property sales and lettings

  • Simmons Estates t/a simmonsestates.co.uk

    • 06 September 2017
    • Number of complaints: 1

    Media: Internet (OM 3rd party)
    Topic: Property sales and lettings

  • HouseSimple Ltd

    • 30 August 2017
    • Number of complaints: 1

    Media: Internet (OM 3rd party)
    Topic: Property sales and lettings

  • JGB Property Ltd t/a Bishop Sullivan

    • 30 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Property sales and lettings

  • Life At Parliament View Ltd

    • 30 August 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Property sales and lettings

  • Victoria Knight

    • 30 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Property sales and lettings

  • BDW Trading Ltd t/a Barratt London

    • 23 August 2017
    • Number of complaints: 1

    Media: Text Message
    Topic: Property sales and lettings

  • Persimmon plc

    • 23 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Property sales and lettings

  • epsandamy.co.uk

    • 23 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Property sales and lettings

  • Featherstone Leigh Ltd

    • 16 August 2017
    • Number of complaints: 1

    Media: Poster, Internet (on own site)
    Topic: Property sales and lettings

  • BDW Trading Ltd t/a Barratt London

    • 09 August 2017
    • Number of complaints: 1

    Media: E-mail
    Topic: Property sales and lettings

  • D Noble Ltd t/a Noble Homes

    • 02 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Property sales and lettings