Rulings (241)
  • ARSJ Holding Ltd

    • Upheld
    • Internet (on own site), Social media (paid ad)
    • 11 May 2022

    We upheld complaints against health claims in an ad for Brite Drinks.

  • UAB Ekomlita t/a nuubu

    • Upheld
    • Internet (display)
    • 11 May 2022

    We partly upheld complaints against ads for kitchen knives.

  • Tesco Mobile Ltd t/a Tesco Mobile

    • Upheld in part
    • National newspaper (paid ad), Poster, Social media (paid ad)
    • 11 May 2022

    We banned ads for replacing expletives with food terms.

  • Princes Ltd t/a Princes Foods

    • Upheld in part
    • Point of sale, Internet (website content)
    • 16 August 2023

    An in-store promotional display and a website for a promotion to win Tesco gift vouchers omitted significant conditions and caused participants unnecessary disappointment.

  • Pets Corner UK Ltd t/a Pet Food Expert

    • Upheld
    • Website (own site)
    • 22 April 2026

    A homepage for a website providing information about pet food falsely implied they were acting for purposes outside their trade by misleadingly presenting the website as independent.

  • Iceland Foods Ltd t/a Iceland and The Food Warehouse

    • Upheld
    • Website (paid ad), Internet (display)
    • 15 April 2026

    A banner ad and a display ad for Iceland Foods broke the rules by featuring identifiable less healthy food products.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • Social media (own site)
    • 25 September 2024

    A Facebook ad made "low calorie" nutrition claim and comparing calorie content with a competitor broke the ad rules by making unsubstantiated nutrition claims and failing to meet the required conditions for such comparisons.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • Social media (influencer or affiliate ad)
    • 03 April 2024

    An Instagram Reel on Katie Price’s account was not obviously recognisable as an ad, irresponsibly promoted a diet that fell below 800 calories a day, and made weight loss claims for the products shown that aren’t authorised on the GB NHC Register.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • Social media (own site)
    • 01 February 2023

    An Instagram post made comparative nutrition claims between foods that did not fall into the same food category, as it compared the sugar content of a product to various fruits.

  • Morley's (Fast Foods) Ltd

    • Upheld
    • Social media (influencer or affiliate ad)
    • 23 September 2026

    An Instagram post by Ellie Scotney for Morley’s UK broke the rules by featuring an identifiable less healthy food product. 

  • McCain Foods (GB) Ltd t/a McCain Foodservice Solutions

    • Upheld
    • Social media (paid ad)
    • 16 September 2026

    A paid-for Facebook ad for McCain Foods and Five Akhi’s restaurants broke the rules by featuring an identifiable less healthy food product.

  • Untamed Cat Food Ltd

    • Upheld
    • Social media (own site)
    • 15 April 2026

    An Instagram post on Untamed Cat Food’s account misleadingly made comparative claims with identifiable competitors and made misleading claims relating to the meat content of a cat’s diet and their product or rival brands.

  • Assured Food Standards t/a Red Tractor

    • Upheld
    • Television
    • 15 October 2025

    A TV ad for Assured Food Standard’s Red Tractor Scheme failed to make clear exactly which standards it was referring to, or the degree to which those standards were being met when using the claim “farmed with care” in conjunction with “all our standards are met.”

  • Kerry Foods Ltd

    • Upheld
    • Video on demand
    • 09 October 2024

    A video on demand ad for a HFSS product featuring the licensed character Garfield and a promotion broke the rules by being directly targeted at pre-school or primary school children.

  • South African Foods Ltd t/a Candy Store 4 You

    • Upheld
    • Social media (influencer or affiliate ad)
    • 06 December 2023

    A TikTok post on Saira Hayati’s account for sea salt made health and nutrition claims that were in breach of the rules and claimed to prevent, treat or cure human disease, which broke the rules.

  • Take Stock Foods Ltd

    • Upheld
    • Social media (paid ad)
    • 15 June 2022

    A paid-for TikTok post for a soup company broke the rules by claiming that its food products could treat or cure acne.

  • The Food Hub

    • Upheld
    • Circular
    • 22 December 2021

    A circular advertising an online takeaway delivery service was banned for being likely to cause serious or widespread offence by objectifying women.

  • HJ Heinz Foods UK Ltd t/a Heinz

    • Upheld
    • Packaging (promotion)
    • 24 January 2024

    A packaging promotion for ‘free days out’ omitted significant conditions.

  • Future Farm Plant-Based Food UK Ltd t/a Future Farm

    • Upheld
    • Packaging
    • 29 May 2024

    conditions of the promotion Future Farm Plant-Based Food UK Ltd t/a Future Farm did not respond to the … Farm Plant-Based Food UK Ltd t/a Future Farm to ensure that their future marketing communications

  • Organic Burst World SA t/a Organic Burst

    • Upheld
    • Social media (paid ad)
    • 22 November 2023

    A paid-for Facebook ad claimed that food supplement spirulina could treat vitamin B12 deficiency and therefore reverse the growth of grey hair, which breached the rules on claiming a food supplement can treat clinical vitamin deficiencies and symptoms. 

Informally resolved (102)
  • Acai Berry Foods Ltd t/a Acai Berry

    • 07 January 2026
    • Number of complaints: 1

  • Untamed Cat Food Ltd

    • 16 July 2025
    • Number of complaints: 1

  • Untamed Cat Food Ltd

    • 22 January 2025
    • Number of complaints: 1

  • JG Foods Ltd

    • 08 May 2024
    • Number of complaints: 1

  • Wicked Foods Inc

    • 08 May 2024
    • Number of complaints: 1

  • Iceland Foods Ltd

    • 03 April 2024
    • Number of complaints: 1

  • Iceland Foods Ltd

    • 08 November 2023
    • Number of complaints: 1

  • Iceland Foods Ltd t/a Iceland

    • 06 September 2023
    • Number of complaints: 1

  • Upfield Foods UK Ltd

    • 30 August 2023
    • Number of complaints: 1

  • Muscle Foods Ltd

    • 26 April 2023
    • Number of complaints: 1

  • 77 Foods SAS

    • 18 January 2023
    • Number of complaints: 1

  • Assured Food Standards

    • 15 June 2022

    Media: Social media (own site)

  • Iceland Foods Ltd

    • 08 June 2022
    • Number of complaints: 1

  • Food Hub Ltd

    • 11 May 2022
    • Number of complaints: 1

  • Iceland Foods Ltd

    • 24 November 2021
    • Number of complaints: 1

  • Not Guilty Food Co Ltd

    • 12 November 2025
    • Number of complaints: 1

  • Co-operative Food & Wine Ltd

    • 29 November 2023
    • Number of complaints: 1

  • Not Guilty Food Co Ltd

    • 08 November 2023
    • Number of complaints: 1

  • Not Guilty Food Co Ltd

    • 11 January 2023
    • Number of complaints: 1

  • Not Guilty Food Co Ltd

    • 09 March 2022
    • Number of complaints: 1