Rulings (176)
  • ARSJ Holding Ltd

    • Upheld
    • Internet (on own site), Social media (paid ad)
    • 11 May 2022

    We upheld complaints against health claims in an ad for Brite Drinks.

  • UAB Ekomlita t/a nuubu

    • Upheld
    • Internet (display)
    • 11 May 2022

    We partly upheld complaints against ads for kitchen knives.

  • Tesco Mobile Ltd t/a Tesco Mobile

    • Upheld in part
    • National newspaper (paid ad), Poster, Social media (paid ad)
    • 11 May 2022

    We banned ads for replacing expletives with food terms.

  • Princes Ltd t/a Princes Foods

    • Upheld in part
    • Point of sale, Internet (website content)
    • 16 August 2023

    An in-store promotional display and a website for a promotion to win Tesco gift vouchers omitted significant conditions and caused participants unnecessary disappointment.

  • Marlow Foods Ltd t/a Quorn Foods

    • Upheld
    • Television
    • 30 September 2020

    A TV ad for a Quorn product was banned for misleadingly implying that it helped reduce consumers’ carbon footprint.

  • Arla Foods Ltd t/a Arla Foods

    • Not upheld
    • Television
    • 11 March 2020

    A TV ad for milk was not found to be misleading or irresponsible.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • Social media (influencer or affiliate ad)
    • 03 April 2024

    An Instagram Reel on Katie Price’s account was not obviously recognisable as an ad, irresponsibly promoted a diet that fell below 800 calories a day, and made weight loss claims for the products shown that aren’t authorised on the GB NHC Register.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • Social media (own site)
    • 01 February 2023

    An Instagram post made comparative nutrition claims between foods that did not fall into the same food category, as it compared the sugar content of a product to various fruits.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • Social media (own site)
    • 14 April 2021

    A Facebook post promoting spice mixes was banned as the product’s name implied that it could help consumers lose weight.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • 23 December 2020

    A website for a food company breached the CAP Code by removing genuine product reviews from their advertising.

  • Not Guilty Food Co Ltd t/a The Skinny Food Co

    • Upheld
    • Website (own site), Social media (own site)
    • 27 May 2020

    A paid social media ad and a website for Skinny Sauce products made nutrition claims that implied they were calorie-free or energy free when they did not meet the conditions of use for the claims.

  • South African Foods Ltd t/a Candy Store 4 You

    • Upheld
    • Social media (influencer or affiliate ad)
    • 06 December 2023

    A TikTok post on Saira Hayati’s account for sea salt made health and nutrition claims that were in breach of the rules and claimed to prevent, treat or cure human disease, which broke the rules.

  • Take Stock Foods Ltd

    • Upheld
    • Social media (paid ad)
    • 15 June 2022

    A paid-for TikTok post for a soup company broke the rules by claiming that its food products could treat or cure acne.

  • The Food Hub

    • Upheld
    • Circular
    • 22 December 2021

    A circular advertising an online takeaway delivery service was banned for being likely to cause serious or widespread offence by objectifying women.

  • Noble Foods Ltd

    • Not upheld
    • Internet (website content)
    • 11 August 2021

    A website post about the condition of chickens for farms which supply eggs did not break the CAP Code.

  • Iceland Foods Ltd t/a Iceland

    • Not upheld
    • National press
    • 29 April 2020

    A national press ad for a supermarket did not make a misleading price comparison.

  • Marlow Foods Ltd

    • Not Upheld
    • Television
    • 30 October 2019

    Two TV ads for Quorn products did not break the rules around misleadingness, substantiation or environmental claims.

  • Iceland Foods Ltd t/a Second Avenue

    • Upheld
    • National press
    • 11 September 2019

    A regional press ad for Iceland price comparisons was banned for making misleading claims.

  • HJ Heinz Foods UK Ltd t/a Heinz

    • Upheld
    • Packaging (promotion)
    • 24 January 2024

    A packaging promotion for ‘free days out’ omitted significant conditions.

  • GFT Retail UK Ltd t/a Snact

    • Not upheld
    • Internet (on own site)
    • 11 December 2019

    Claims on a website for snacks made from food waste did not break the misleadingness rules.

Informally resolved (138)
  • Co-operative Food & Wine Ltd t/a Co-operative Food & Wine Ltd

    • 23 December 2020
    • Number of complaints: 1

  • Iceland Foods Ltd

    • 03 April 2024
    • Number of complaints: 1

  • Iceland Foods Ltd

    • 08 November 2023
    • Number of complaints: 1

  • Iceland Foods Ltd t/a Iceland

    • 06 September 2023
    • Number of complaints: 1

  • Upfield Foods UK Ltd

    • 30 August 2023
    • Number of complaints: 1

  • Muscle Foods Ltd

    • 26 April 2023
    • Number of complaints: 1

  • 77 Foods SAS

    • 18 January 2023
    • Number of complaints: 1

  • Assured Food Standards

    • 15 June 2022

    Media: Social media (own site)

  • Iceland Foods Ltd

    • 08 June 2022
    • Number of complaints: 1

  • Food Hub Ltd

    • 11 May 2022
    • Number of complaints: 1

  • Iceland Foods Ltd

    • 24 November 2021
    • Number of complaints: 1

  • Iceland Foods Ltd

    • 12 May 2021
    • Number of complaints: 1

  • Marlow Foods Ltd

    • 28 April 2021
    • Number of complaints: 1

  • Piccolo Foods Ltd

    • 23 September 2020
    • Number of complaints: 1

  • Forthglade Foods Ltd

    • 16 September 2020
    • Number of complaints: 1

  • Noble Foods Ltd

    • 12 August 2020
    • Number of complaints: 1

  • Muscle Foods Ltd

    • 20 May 2020
    • Number of complaints: 1

  • Iceland Foods Ltd t/a Iceland

    • 25 March 2020
    • Number of complaints: 1

  • The Food Psychologist Ltd

    • 18 March 2020
    • Number of complaints: 1

  • he Skinny Food Co

    • 06 November 2019
    • Number of complaints: 2

    Media: Internet (sales promotion)