Rulings (3)

  • NordVPN SA t/a NordVPN, Norton 360

    • Upheld
    • Radio
    • 11 January 2023

    A Radio ad for an internet security company misleadingly claimed that the product could protect users against all malware attacks.

  • Surfshark B.V. t/a Surfshark

    • Upheld
    • Video
    • 18 January 2023

    A paid-for ad in a YouTube video for a VPN service containing violent scenes was likely to cause unjustified distress to viewers, was irresponsibly targeted and unsuitable for delivery to a general audience.

  • Surfshark Ltd

    • Upheld
    • Internet (video)
    • 20 April 2022

    A YouTube video ad by Surfshark was banned for being likely to cause fear or distress without justifiable reason.

Informally resolved (2)

  • Express Technologies Ltd

    • 07 February 2024
    • Number of complaints: 1

  • Express Technologies Ltd

    • 05 July 2023
    • Number of complaints: 1

Mail order cases (0)
Database cases (0)