Rulings (5)
  • Privax Ltd t/a HMA VPN

    • Not upheld
    • Television
    • 29 April 2020

    A TV ad for a virtual private network did not make misleading claims about the security benefit of the product.

  • NordVPN SA t/a NordVPN, Norton 360

    • Upheld
    • Radio
    • 11 January 2023

    A Radio ad for an internet security company misleadingly claimed that the product could protect users against all malware attacks.

  • Surfshark B.V. t/a Surfshark

    • Upheld
    • Video
    • 18 January 2023

    A paid-for ad in a YouTube video for a VPN service containing violent scenes was likely to cause unjustified distress to viewers, was irresponsibly targeted and unsuitable for delivery to a general audience.

  • Surfshark Ltd

    • Upheld
    • Internet (video)
    • 20 April 2022

    A YouTube video ad by Surfshark was banned for being likely to cause fear or distress without justifiable reason.

  • Tefincom SA t/a NordVPN

    • Upheld
    • Television
    • 01 May 2019

    VPN. Help protect your privacy and enjoy advanced internet security.” On-screen text stated

    protection nor provide any defence against internet censorship like a VPN did. They said that while a … that a VPN encrypted all user’s Internet traffic upon leaving a device. They said traffic would … then be routed through an encrypted tunnel and sent to a VPN server along with thousands of other

Informally resolved (2)
  • Express Technologies Ltd

    • 07 February 2024
    • Number of complaints: 1

  • Express Technologies Ltd

    • 05 July 2023
    • Number of complaints: 1