Rulings (11)
  • THG Nutrition Limited t/a My Protein

    • Upheld
    • Social media (own site)
    • 01 November 2023

    A TikTok post for a MyProtein promotion did not set out qualifying criteria for entry clearly and omitted significant conditions.

  • AJ Bell

    • Not upheld
    • Television
    • 01 June 2022

    A TV ad for investment products was not socially irresponsible as it highlighted the risks of investing and made clear that investors were not guaranteed to make profits

  • CPD Regulatory Office

    • Upheld
    • Internet
    • 28 August 2024

    A website made misleading claims about being affiliated with government bodies, misleading claims to have accreditation providers that met government-approved standards, and misleadingly using organisations’ names and logos to suggest an affiliation.

  • Procter & Gamble UK t/a Always

    • Upheld
    • Television
    • 29 November 2023

    A TV ad for Always Discreet incontinence pads did not compare the product to the most appropriate version from the leading brand, and contained on-screen text whose placement misleading implied that 95% of women surveyed preferred the Always Discreet pad to the maxi pad from the leading brand.

  • Shop TJC Ltd t/a The Jewellery Channel

    • Upheld
    • Television
    • 21 June 2023

    A teleshopping presentation for a body contouring slimming device exaggerated the capabilities and performance of the device and made unsubstantiated claims.

  • Planet Woo Ltd

    • Upheld
    • Internet (video)
    • 26 October 2022

    A YouTube pre-roll ad for a web series was inappropriately targeted and caused serious or widespread offence by featuring swearing and nudity and irresponsibly encouraged smoking.

  • salesforce UK Ltd

    • Not upheld
    • VOD
    • 06 October 2021

    A Video on Demand (VOD) ad for Salesforce was not likely to cause serious or widespread offence.

  • Hydrow Ltd

    • Upheld in part
    • Television
    • 18 May 2022

    A TV ad for a rowing machine that depicted road crossing in an irresponsible manner should have been scheduled away from programmes made for, or specifically targeted at, children.

  • Just Simply Change Ltd t/a Nirasha Ramlugan

    • Upheld
    • Social media (own site)
    • 22 December 2021

    A Facebook post promoting rapid transformational therapy was banned for discouraging essential treatment for conditions for which medical supervision should be sought.

  • BetterMe Ltd

    • Upheld
    • Social media (paid ad)
    • 19 June 2024

    A paid-for TikTok ad misleadingly represented and exaggerated the physique that could be obtained by using an exercise programme.

  • The Fibro Guy Ltd t/a The Fibro Guy

    • Upheld
    • Internet (website content)
    • 09 August 2023

    The website for a chronic pain and hypermobility syndrome support and coaching programme claimed that the treatments and techniques they used could treat chronic pain and various health conditions.

Informally resolved (3)
  • Trinity tree yoga

    • 15 September 2021
    • Number of complaints: 1

  • Laptop Outlet Ltd

    • 24 February 2021
    • Number of complaints: 1

  • Pure Gym Ltd

    • 29 November 2023
    • Number of complaints: 1