Rulings (31)
  • PT Entertainment Services Ltd t/a Titanbet

    • Upheld
    • Internet (on own site)
    • 16 August 2017

    A website for the gambling operator Titanbet (www.titanbet.co.uk), seen on 8 April 2017. On the promotions page, text stated “Enjoy free bets and cash bonuses with Titanbet promotions!”. Below this were links to a number of different promotions including one headed “Get Faller Insurance at Titanbet. Place a bet on a...

  • Nektan (Gibraltar) Ltd t/a Sapphire Rooms

    • Upheld
    • Internet (sales promotion)
    • 09 August 2017

    The website www.sapphirerooms.com, for online casino games, was seen on 13 January 2017. The headline stated “UP TO £500 IN WELCOME BONUSES”. Small print under the headline stated “New customers only. Min dep £10 on all 3 welcome offers. Max bonus £500. Slots only. 30x wagering and T&Cs apply”.

  • Laura Ashley Ltd

    • Upheld
    • Internet (sales promotion)
    • 19 July 2017

    A website and a Facebook post for Laura Ashley:

    a. The home page of the website www.lauraashley.com, seen in December 2016, advertised an “Up to 50% off Sale”. The terms and conditions page of the website stated that the sale ended on 2 January 2017.

    b. The post on Laura Ashley’s Facebook page, posted on...

  • John Lewis Partnership plc t/a John Lewis

    • Upheld
    • Internet (sales promotion)
    • 12 July 2017

    A website for John Lewis, www.johnlewis.com, seen on 15 February 2017 included a product page for LG TV 55B6 with a “FREE LG SH7 sound bar” for £1999.

  • Telecommunications Management Ltd t/a 1pMobile

    • Upheld
    • Internet (social networking)
    • 28 June 2017

    A website and Facebook post for 1pMobile, a mobile phone service provider, seen on 7 January 2017:

    a. The website, www.1pmobile.com, stated “Great value and service … UK’s cheapest pre-pay tariff”.

    b. The Facebook post stated “1pMobile isn’t just the UK’s cheapest pre-pay mobile service - it’s the most f...

  • A Share & Sons Ltd t/a ScS

    • Upheld
    • Point of sale, Internet (sales promotion)
    • 14 June 2017

    An in-store promotional poster for discounted sofas, seen 12 January 2017, stated “Double Discount Sale Last Few Days”.

  • Antique Jewellery Group Ltd

    • Upheld
    • Internet (social networking)
    • 07 June 2017

    A competition run by Antique Jewellery Group, seen in December 2016 on their Facebook page, included text which said "Win a £375 Antique Ring … Enter our festive prize draw and be in the chance of winning this gorgeous tanzanite cluster ring, worth £375".

  • Mountain Warehouse Ltd

    • Upheld
    • Internet (sales promotion)
    • 07 June 2017

    The website www.mountainwarehouse.com, seen on 16 February 2017, showed photographs of ski anoraks and ski boots. Large text in a box situated prominently on the screen stated "UP TO 50% OFF EVERYTHING! LIMITED TIME ONLY!"

  • Vistaprint BV t/a Vistaprint

    • Upheld
    • Television
    • 17 May 2017

    A TV ad for Vistaprint, seen on 17 November 2016, featured a photographer ordering customised business cards. The voice-over stated, "You have a vision. It's why you can see what others can't. You know what you want and we can help you get it ... Because you have vision and we have your business card. 500 stand...

  • What's On Group Ltd t/a Whats On Bristol

    • Upheld
    • Internet (social networking)
    • 05 April 2017

    A Facebook post, for What's On Bristol, seen 19 December 2017, stated “Lip Filler for those kisses under the mistletoe. Courtesy of our friends at British Cosmetic Clinic. All you have to do is Like, Comment … and Share this Competition … Get Liking and Sharing”.

Informally resolved (257)
    After consideration by the ASA of complaints received, the following companies and organisations agreed to amend or withdraw advertising without the need for a formal investigation:
  • Beaconsfield Footwear Ltd t/a Hotter

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Promotions and competitions, Clothing, shoes and jewellery

  • Boots UK Ltd

    • 16 August 2017
    • Number of complaints: 1

    Media: National press
    Topic: Health conditions, Promotions and competitions, Beauty products, grooming and hygiene

  • Branded Garden Products Ltd t/a Thompson & Morgan

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Home and garden

  • Easylife Group Ltd

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (display)
    Topic: Promotions and competitions

  • Ideal Shopping Direct Ltd

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Promotions and competitions, Sports, leisure and hobbies

  • Liz Earle Beauty Co Ltd

    • 16 August 2017
    • Number of complaints: 1

    Media: E-mail
    Topic: Health conditions, Promotions and competitions, Beauty products, grooming and hygiene

  • MJ Gift Shop t/a mjgiftshop.com

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Promotions and competitions

  • Mercedes-Benz UK Ltd t/a Mercedes-Benz of Blackburn

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Holidays, travel and motoring

  • Mitchells & Butlers Leisure Retail Ltd t/a Toby Carvery

    • 16 August 2017
    • Number of complaints: 1

    Media: Other
    Topic: Promotions and competitions, Food, drink and supplements

  • Shop Direct Home Shopping Ltd t/a Littlewoods

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Promotions and competitions, Home and garden

Mail order cases (21)
  • Boots UK Ltd

    • 16 August 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Promotions and competitions

  • Stafco Ltd t/a Handpresso UK

    • 21 June 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Food, drink and supplements

  • Hearst Magazines UK Ltd t/a Good Housekeeping

    • 14 June 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Sports, leisure and hobbies

  • Spar (UK) Ltd

    • 14 June 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions

  • Nisa Retail Ltd

    • 07 June 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions

  • carpediememmie.co.uk

    • 31 May 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions

  • coralisland.co.uk

    • 24 May 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Promotions and competitions, Food, drink and supplements

  • DNA PR Ltd

    • 08 February 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions

  • SRKVolume-Hair&Beauty

    • 25 January 2017
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Beauty products, grooming and hygiene

  • Express Newspapers Ltd t/a Daily Express

    • 04 January 2017
    • Number of complaints: 1

    Media: National press
    Topic: Promotions and competitions, Delivery, construction and logistics

Database cases (2)
  • Emailing Network Sarl t/a ClicPlan

    • 14 June 2017
  • Wowcher Ltd

    • 16 November 2016