Rulings (14)
  • John Mills Ltd t/a JML Direct

    • Upheld
    • Television
    • 03 April 2024

    A TV ad featured a testimonial which misleadingly implied a heated drying pod could prevent condensation form forming.

  • Easigrass (Distribution) Ltd

    • Upheld
    • Website (own site), Social media (own site)
    • 27 March 2024

    A Facebook post and website for artificial grass made misleading claims about recyclability, and misleadingly implied the product was eco friendly.

  • John Mills Ltd t/a JML Direct

    • Upheld
    • Television
    • 27 March 2024

    A TV ad for a cleaning tool presented gender stereotypes in a way that was likely to cause harm.

  • Simba Sleep Ltd

    • Upheld
    • Internet (website content)
    • 06 March 2024

    A website featured misleading claims around reference prices and associated savings.

  • DUSK (Retail) Ltd

    • Not upheld
    • Television
    • 28 February 2024

    A TV ad did not irresponsibly imply that drinking alcohol had therapeutic qualities and could be used to cope with parenthood.

  • LifeSafe Technologies Ltd

    • Upheld
    • Social media (paid ad)
    • 31 January 2024

    Two paid-for TikTok ads misleadingly implied a fire extinguisher was suitable for all sizes and types of fires.

  • AGA Rangemaster Ltd t/a AGA

    • Upheld
    • Internet (website content)
    • 24 January 2024

    A website that claimed a cooker had “the lowest running costs for any heat-storage cast-iron range cooker” was misleading, unverifiable and could not be substantiated.

  • Ben's Gutters Ltd

    • Upheld
    • 20 December 2023

    Four leaflets, from Ben’s Gutters, presented in the form of a compliment slip: a. The first leaflet from Ben’s Gutters Ltd, was delivered to homes in Powys, Carmarthenshire, Kent and Warwickshire in July 2023. Text which appeared to be handwritten stated “Hello, We are cleaning gutters in your area...

  • Harvey Water Softeners Ltd

    • Upheld
    • Internet (website content)
    • 15 November 2023

    A website that claimed consumers could “save up to £1100” and reduce energy bills by 30% was misleading and couldn’t be substantiated.

  • SpiderfarmerLED

    • Upheld
    • App (paid ad)
    • 15 November 2023

    An in-app ad irresponsibly condoned growing cannabis.

  • Emma Matratzen GmbH t/a Emma Mattress

    • Upheld
    • Internet (website content)
    • 08 November 2023

    Two paid-for YouTube ads failed to make it clear that a mattress comparison site was owned by a mattress company.

  • Heritage Park Estates Ltd t/a Bendochy Park

    • Upheld
    • National press
    • 16 August 2023

    A holiday homes and Lodges estate misleadingly implied that their holiday units could be used for main residential purposes.

  • Gorilla Glue Europe Ltd

    • Not upheld
    • Television
    • 12 July 2023

    A TV ad for Gorilla Glue did not perpetuate harmful gender stereotypes.

  • We Fit Any Furniture Ltd t/a We Fit Any Furniture; My Fitted Bedroom

    • Upheld
    • Internet (website content)
    • 28 June 2023

    A website for a fitted bed specialist made misleading savings claims.