Rulings (18)
  • Flights & Holidays UK Ltd

    • Upheld
    • Internet (on own site)
    • 06 January 2021

    A website ad for an online travel agency was banned for making a misleading price claim for a flight from London to Orlando.

  • KS Competitions Ltd

    • Upheld
    • 02 December 2020

    A website ad promoting a competition to win hair products breached the CAP Code for not explaining the free entry route and for stating that its closing date would be extended if all tickets were not sold.

  • Licensed Taxi Drivers Association Ltd t/a LTDA

    • Upheld
    • Radio
    • 25 November 2020

    A radio ad promoting London black cab services exaggerated the extent to which features of the taxis could reduce the spread of COVID-19.

  • TUI UK Ltd

    • Not upheld
    • Website (own site)
    • 18 November 2020

    Claims on a travel and tourism company website for hotel rooms were not misleading.

  • Omaze Inc

    • Upheld
    • 07 October 2020

    A website promotion for a house raffle competition did not clearly explain the free route entry.

  • The Trade Centre Group plc t/a The Trade Centre UK, The Trade Centre Wales

    • Upheld
    • 23 September 2020

    A radio ad for a used car dealer was banned for presenting the terms and conditions in an unclear and ambiguous manner.

  • Grapevine Europe Ltd

    • Upheld
    • Television
    • 20 May 2020

    A TV ad for a car buying comparison site misled consumers about what personal information was needed to obtain valuations from their website.

  • Hydro Solutions Fylde Ltd t/a Elite Competitions

    • Upheld
    • Internet (sales promotion)
    • 06 May 2020

    A website page for prize competitions was misleading because the free entry route was unclear, the closing date was extended without good reason and a prize of 70% of ticket sales was not a reasonable equivalent to the advertised prizes.

  • British Airways plc

    • Upheld
    • Internet (on own site), Radio
    • 01 April 2020

    A website and radio ad for British Airways made misleading claims about a 2-for-1 travel voucher.

  • persons unknown t/a Luxsleeps

    • Upheld
    • Internet (social networking)
    • 18 March 2020

    An Instagram post promoting a competition to win a bed broke the rules as the prize was not awarded.

  • RSD Travel Ltd

    • Upheld
    • Magazine, Circular
    • 11 March 2020

    A magazine price comparison ad for a holiday to Cyprus was banned for being misleading.

  • Auto Union Finance Ltd t/a new-car-discount

    • Upheld
    • Internet (on own site)
    • 04 March 2020

    A website for a car retailer created a misleading impression that the vehicles listed on some pages were new when that was not the case.

  • Velvet Sofa Ltd t/a Glasgow Sofa

    • Upheld
    • Internet (social networking)
    • 04 March 2020

    Two Facebook posts for a furniture retailer featured promotions that were misleading and conducted unfairly.

  • Sunshine Cruise Holidays Ltd

    • Not upheld
    • National press
    • 26 February 2020

    A newspaper ad for cruises was found to not be misleading on pricing.

  • Candy Coat Ltd

    • Upheld
    • Internet (on own site)
    • 19 February 2020

    A website for a nail polish company did not promote its reward programme fairly and honourably.

  • Inside Lifestyle

    • Upheld
    • Internet (social networking)
    • 19 February 2020

    Instagram posts for a competition to win a holiday were banned as the promotion was administered unfairly.

  • Ryanair Ltd t/a Ryanair Ltd

    • Upheld
    • National press, Television, Radio
    • 05 February 2020

    Press, TV and radio ads for Ryanair included claims about low emissions that could not be substantiated.

  • News Group Newspapers Ltd t/a The Sun

    • Upheld
    • Internet (on own site), National press
    • 29 January 2020

    An ad on The Sun for tickets to Legoland was banned for not making clear the limitations of the promotion to participants.