Rulings (3)

  • The College of Naturopathic Medicine Ltd t/a CNM

    • Not upheld
    • Internet (on own site)
    • 08 January 2020

    Accreditation claims on a website did not break the substantiation rules. 

  • British Institute of Interior Design

    • Upheld
    • Internet (on own site)
    • 18 December 2019

    Comparative claims on a website for a professional interior design organisation were misleading. 

  • Extreme Locks Ltd

    • Upheld
    • Internet (search engine)
    • 10 July 2019

    A paid-for Google ad for Extreme Locks Ltd’s website www.mikejmartin/auto-locksmith, a vehicle locksmith, seen on 31 January 2019, included the text “Local 24 hour emergency locksmiths for all vehicle related security issues”.

Informally resolved (9)

  • Flipper Ltd

    • 10 July 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Claims, endorsements and testimonials

  • Grylls Adams Estate Agents

    • 10 July 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Claims, endorsements and testimonials

  • Warners Group Publications plc

    • 10 July 2019
    • Number of complaints: 1

    Media: Internet (on own site), Internet (social networking)
    Topic: Claims, endorsements and testimonials

  • Arkworld UK Ltd

    • 26 June 2019
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Food, drink and supplements, Claims, endorsements and testimonials, Animals and farming

  • High Seat Ltd

    • 26 June 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Claims, endorsements and testimonials

  • Ideal Shopping Direct Ltd

    • 26 June 2019
    • Number of complaints: 3

    Media: Television
    Topic: Claims, endorsements and testimonials

  • Supreme Nutrition

    • 26 June 2019
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Claims, endorsements and testimonials

  • THE CARPHONE WAREHOUSE LIMITED

    • 26 June 2019
    • Number of complaints: 1

    Media: In-game (apps)
    Topic: Claims, endorsements and testimonials

  • University of Chester

    • 29 May 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Claims, endorsements and testimonials

Mail order cases (0)
Database cases (0)