Rulings (31)
  • Abellio East Midlands Ltd t/a East Midlands Railway

    • Upheld
    • Internet (website content)
    • 22 September 2021

    A promotion for a competition, which featured on East Midlands Railways’ website, was banned for not awarding the prize as described in the ad.

  • Alpha Holidays Ltd

    • Upheld
    • Website (own site)
    • 01 September 2021

    We banned an ad for falsely suggesting holidays could be cancelled without charge before specified dates.

  • Bellatricks Ltd t/a Get The Gloss

    • Upheld
    • Social media (own site)
    • 01 September 2021

    We banned a promotion on Get the Gloss’ Instagram for not being fairly administered.

  • Galco Enterprises Ltd t/a NationwideBathrooms.com

    • Upheld
    • Internet (website content)
    • 01 September 2021

    We banned ads on Nationwide Bathroom’s website over misleading pricing.

  • Hughes TV And Audio Ltd

    • Upheld
    • Social media (own site)
    • 01 September 2021

    We banned three ads for failing to correctly administer a promotion, and failing to advertise all routes to entry.

  • Prettylittlething.com Ltd

    • Upheld
    • Social media (own site)
    • 01 September 2021

    We banned a promotion on Pretty Little Thing’s Instagram for not being fairly administered.

  • Briley Powell

    • Upheld
    • Social media (own site)
    • 18 August 2021

    We ruled against an influencer who failed to award prizes promised in a social media draw.

  • Maple Syrup Media Ltd t/a Quidco, Quidco.com

    • Upheld
    • Internet (website content)
    • 18 August 2021

    We banned ads that had promoted different levels of cashback based on logged-in and non-logged-in website visitors.

  • Bier Nuts Ltd

    • Upheld
    • Social media (own site)
    • 21 July 2021

    A Facebook ad for a Bier Nuts competition was banned for falsely suggesting all entrants were winners, and for not awarding promised prizes

  • Stephen Bear t/a stevie bear

    • Upheld
    • Internet (video)
    • 16 June 2021

    Three YouTube videos by influencer Stephen Bear promoting a competition were banned as the prize was not awarded.

  • Tesco Stores Ltd t/a Tesco

    • Not upheld
    • Newspaper
    • 09 June 2021

    A newspaper ad for Tesco did not make misleading price comparison claims and did not break the CAP Code.

  • Ideal Shopping Direct Ltd t/a Create and Craft

    • Upheld
    • Internet (on own site)
    • 19 May 2021

    A website ad for a crafting retailer’s discount service was banned as it did not represent a genuine saving against the usual selling price.

  • Asos.com Ltd

    • Upheld
    • Email
    • 05 May 2021

    A marketing communication email from ASOS was banned for implying all their products were included in an offer when this was not the case.

  • Maple Syrup Media Ltd t/a Quidco, Quidco.com

    • Upheld
    • Internet (website content), Social media (own site)
    • 05 May 2021

    A website and Facebook ad for a cashback service provider were banned for making misleading claims.

  • Learning Group Ltd t/a Montessori Tutors

    • Upheld
    • Internet (website content)
    • 28 April 2021

    A website ad for a tutoring company was banned for quoting earnings figures that could not be adequately substantiated.

  • North Wests Competitions Ltd

    • Upheld
    • Social media (influencer or affiliate ad)
    • 14 April 2021

    Two Instagram posts by an influencer promoting a free giveaway were banned for not being obviously identifiable as ads.

  • Team HARD Racing Ltd

    • Upheld
    • Social media (paid ad), Website (paid ad)
    • 17 March 2021

    A paid-for Instagram post and a website post promoting a competition to win a car breached the CAP Code as it was administered unfairly.

  • Watches of Switzerland Company Ltd t/a Goldsmiths

    • Upheld
    • Website (own site)
    • 17 March 2021

    A website post by a jewellery retailer was banned for making misleading savings claims about a pair of earrings.

  • Camden Town Brewery Ltd

    • Upheld in part
    • 10 March 2021

    A TV ad for a brewery was banned for presenting a giveaway of free items in an unclear way that confused it with a prize draw. The same ad was not likely to appeal strongly to children.

  • DSG Retail Ltd t/a Currys PC World

    • Upheld
    • 10 March 2021

    A TV ad for Currys PC World was banned for irresponsibly encouraging excessive spending through the use of credit, particularly in relation to purchasing higher value Christmas gifts with a ‘pay later’ payment method.