-
Sky UK Ltd t/a NOW
A website for Now TV was misleading as it didn’t make it sufficiently clear that free trials, which were automatically added to the basket, would auto-renew at a fee unless cancelled.
-
Sports Supplements Ltd t/a Bulk
An email contained a promotion which wasn't capable of being used and so wasn't administered fairly.
-
Sky UK Ltd t/a NOW
A website ad for NOW TV omitted material information about the inclusion of ads in basic streaming membership plans.
-
Prettylittlething.com Ltd t/a Prettylittlething.com
A series of tweets misleadingly implied that a promotion included all product lines, failed to include the closing dates or times of the promotion and misleadingly implied that further discounts would not be available when the promotion ended.
-
Whitbread Group plc t/a Premier Inn, Beefeater
A paid-for search ad made misleading claims about the price of hotel rooms.
-
Aldi Stores Ltd t/a Aldi
A wrap around national press ad made misleading comparative claims which could not be verified, as well as a misleading claim about prices compared to last year.
-
Simba Sleep Ltd
A website featured misleading claims around reference prices and associated savings.
-
Lenovo Technology (UK) Ltd
An email contained the misleading claim “Get 10% off any product”.
-
Space NK Ltd t/a Space.NK
A competition via an Instagram post did not award a prize in accordance with change, was not administered fairly and omitted significant conditions.
-
Witcombe Festival
A competition via Instagram post didn’t award the winner the promised prize or a reasonable equivalent.
-
Churchill Retirement Living Ltd t/a Churchill Retirement Living
A website and a paid-for Facebook ad made misleading claims about savings, and was irresponsible for exploiting the cost of living crisis.
-
Team RH Fitness Ltd
A TikTok video did not make it clear that an advertised subscription was for a minimum term of 12 months.
-
HJ Heinz Foods UK Ltd t/a Heinz
A packaging promotion for ‘free days out’ omitted significant conditions.
-
Zzoomm plc
A direct mailing misleadingly stated the savings someone could make with their broadband service.
-
CrypticKits
A TikTok post and Instagram post misleadingly implied that people could buy football shirts for £1
-
Prism Marketing Group Ltd t/a Green Energy Voucher
A Facebook post and a landing page for a home improvement saving company exaggerated the efficacy of spray foam insulation and misleadingly implied consumers could get a discount on its installation.
-
THG Nutrition Limited t/a My Protein
A TikTok post for a MyProtein promotion did not set out qualifying criteria for entry clearly and omitted significant conditions.
-
Hurtigruten UK Ltd t/a Hurtigruten
A website for Hurtigruten, an expedition cruise company, featured a misleading savings claim.
-
Imiracle (HK) Ltd t/a Elfbar
A post for Elf Bar on Discord directly promoted unlicensed nicotine-containing e-liquids in online media.
-
Dakik Saglik Medikal Turizm A.S. t/a Clincexpert Hospital
Two paid-for Facebook ads for a cosmetic clinic in Türkiye was irresponsible for pressuring consumers into purchasing cosmetic interventions; making the claim “Defined and strong hair in just one day” which couldn’t be substantiated, exploiting insecurities around body image; and misleadingly omi...
-
House of Fraser Ltd
Media: Email
Topic: Pricing and charges -
Benefex Ltd
Topic: Promotions and competitions