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Wowcher Ltd
A website failed to administer a promotion fairly and caused unnecessary disappointment.
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Groupe SEB UK Ltd t/a Tefal
A website product page for a set of pans misleadingly implied that a discount offer could be used for particular products when that was not the case.
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Viagogo GmbH
A podcast ad claimed that over half the events listed on Viagogo had tickets selling below face value when this wasn’t the case.
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Shop TJC Ltd t/a Ideal World
A teleshopping presentation made unsubstantiated price and savings claims.
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Gemporia Ltd
A teleshopping presentation misleadingly compared the price of a product to the price of a non-identical competitor product and failed to substantiate price statements.
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Meggan Kirkland
A promotion on Meggan Kirkland’s Instagram account wasn’t administered fairly.
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Beer52 Ltd
Two email promotions omitted significant conditions.
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Origin Sleep UK Ltd t/a Origin Mattress
A website implied that a promotion was time limited when this wasn’t the case, made misleading and unsubstantiated savings claims and made unsubstantiated claims about the health properties of their products.
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Churchill Retirement Living Ltd
A national newspaper ad failed to include the significant conditions of a promotion, including a closing date.
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Samsung Electronics (UK) Ltd
A website promotion misleadingly described a promotional item as “free”, did not make clear promotional items would have to be purchased upfront before being redeemed via a cashback mechanism and omitted significant conditions.
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Webloyalty International Ltd t/a Webloyalty, Complete Savings
Two in-app ads and a pop-up banner ad for a shopper reward programme weren't clearly identifiable as ads and didn't make the presentation of choices clear.
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Webloyalty International Ltd t/a Webloyalty, Complete Savings
Three webpages on a website for a shopper reward programme failed to make clear the steps that people had to take to obtain a 'welcome reward'.
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Sky UK Ltd t/a NOW
A website for Now TV was misleading as it didn’t make it sufficiently clear that free trials, which were automatically added to the basket, would auto-renew at a fee unless cancelled.
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Sports Supplements Ltd t/a Bulk
An email contained a promotion which wasn't capable of being used and so wasn't administered fairly.
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Sky UK Ltd t/a NOW
A website ad for NOW TV omitted material information about the inclusion of ads in basic streaming membership plans.
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House of Fraser Ltd
Media: Email
Topic: Pricing and charges