Rulings (3)
  • Fernard Ltd t/a

    • Upheld
    • Radio
    • 31 January 2018

    A radio ad for, a claims management company, heard on 11 October 2017, featured dialogue between an authoritative figure and a driver: “The accused was driving recklessly”; “I’m usually a pretty careful driver”; “Turns out he had previous”; “I do a lot of miles. I picked up nine points for speeding. 51 in...

  • Quality Solicitors Organisation Ltd

    • Not Upheld
    • Internet (on own site)
    • 24 January 2018

    A website for QualitySolicitors,, seen on 19 September 2017. On the website's home page, under the title "Specialists solicitors that you can rely on", it stated that QualitySolicitors had "over 100 branches countrywide".

  • The Law Society of England and Wales

    • Upheld
    • Internet (on own site)
    • 22 November 2017

    A web page on the Law Society website, seen in November 2016, describing the Conveyancing Quality Scheme (CQS) accreditation, stated “All Law Society Conveyancing Quality Scheme firms go through rigorous examination and testing to demonstrate that they have a high level of knowledge, skills,...

Informally resolved (1)
  • Financial Conduct Authority

    • 20 December 2017
    • Number of complaints: 44

    Media: Television
    Topic: Legal and regulation, Financial products and services