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Twitter policy

The ASA Twitter account @ASA_UK is managed by the communications team on behalf of colleagues across the organisation.

If you follow us you can expect around 10 tweets a week covering the following topics:

• ASA news, including our weekly rulings, press releases, research and reports
• Our broader communications work including responses to consultations, policy changes, media appearances, help and training for industry
• Recruitment – vacancies and appointments

Following us  
If you follow us on Twitter we will not automatically follow you back. This is to save our resources in handling spam. However, being followed back by the ASA does not imply endorsement of any kind.

Availability
The ASA will update its Twitter account during office hours from Mon-Fri and occasionally on weekends. Twitter may occasionally be unavailable and ASA accepts no responsibility for lack of service due to Twitter downtime.

@replies and Direct Messages
We welcome feedback from our followers and do read all the comments that we receive. Where possible we will reply to comments and join in the conversation where we can. We cannot, however, respond individually to all the messages we receive. 

To enter into official correspondence with us please visit the contact us section of our website for further details.

We do not accept complaints via Twitter.

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For ASA news, including our weekly rulings, press releases, research and reports.