Rulings (9)

  • Cap Group Inc Ltd

    • Upheld
    • Website (own site)
    • 08 July 2026

    A website for a whisky cask and gold coin investment company made misleading claims about investment returns. As well as misleadingly presenting an incorrect Trustpilot score. The ad also failed to make clear that cask whiskey investments were unregulated and that examples of past performance weren’t necessarily ...

  • Domino's Pizza UK & Ireland Ltd t/a Domino's

    • Not Upheld
    • Social media (paid ad)
    • 08 July 2026

    Two paid-for social media ads for Domino’s pizza didn’t break the rules by featuring an identifiable less healthy product.

  • Grain Connect Ltd

    • Upheld
    • Email
    • 08 July 2026

    An email from a broadband company made misleading price rise claims about an identifiable competitor.

  • Kentucky Fried Chicken (Great Britain) Ltd t/a KFC

    • Not upheld
    • Social media (paid ad), Television, Video on demand
    • 08 July 2026

    A TV ad, Video on Demand and three paid-for social media ads for KFC didn’t break the rules by featuring an identifiable less healthy product.

  • Mars Wrigley Confectionery UK Ltd t/a Mars

    • Upheld
    • Social media (paid ad)
    • 08 July 2026

    A paid-for Instagram ad for M&M’s broke the rules by featuring an identifiable less healthy food product through the inclusion of a character that depicted a specific less healthy food product.

  • Papa John's (GB) Ltd t/a Papa Johns

    • Not upheld
    • Social media (paid ad)
    • 08 July 2026

    A paid for Facebook ad for Papa John’s didn’t break the rules by featuring an identifiable less healthy product.

  • S&E1 Ltd t/a Morley's Woking

    • Upheld
    • Social media (paid ad)
    • 08 July 2026

    A paid-for Instagram ad for Morley’s broke the rules by featuring an identifiable less healthy food product.

  • Stove Industry Alliance Ltd t/a Stove Industry Association (SIA)

    • Upheld
    • Website (own site)
    • 08 July 2026

    [Republished ruling] A website for the Stove Industry Association made unsubstantiated claims that modern stoves emitted significantly lower emissions than open fireplaces or older stoves, and that they were a low-emission way to heat a home. It also failed to make the basis of comparative environmental claims clear.

  • Uber Eats UK Ltd t/a Uber Eats

    • Not upheld
    • Social media (paid ad)
    • 08 July 2026

    A Video on Demand pause ad for Uber Eats didn’t break the rules by featuring an identifiable less healthy product.

Informally resolved (8)

  • Anam Healthcare Ltd t/a Healthful Pharmacy

    • 08 July 2026
    • Number of complaints: 1

  • Charlotte Dawson t/a charlottedawsy

    • 08 July 2026
    • Number of complaints: 1

  • Compass CHC Ltd t/a Compass Continuing Healthcare

    • 08 July 2026
    • Number of complaints: 1

  • G.Network Communications Ltd

    • 08 July 2026
    • Number of complaints: 1

  • Happea Chappea Ltd t/a Bonza

    • 08 July 2026
    • Number of complaints: 1

  • LoveSouthsea Ltd

    • 08 July 2026
    • Number of complaints: 1

  • MedExpress Enterprises Ltd t/a MedExpress

    • 08 July 2026
    • Number of complaints: 1

  • YLOD Ltd t/a HaloGrow

    • 08 July 2026
    • Number of complaints: 1

Mail order cases (0)
Database cases (0)