Rulings (7)
  • EE Ltd t/a EE

    • Part upheld
    • Poster (digital static image)
    • 15 July 2026

    A digital poster for EE didn’t make sure their comparative claims were verifiable. Another issue was also investigated but it didn’t break our rules.   

  • Eurowings GmbH t/a Eurowings

    • Upheld
    • Search (paid)
    • 15 July 2026

    A paid-for Google ad for an airline gave a misleading impression of their flights environmental impact and implied that people could pay to fully offset the carbon emissions from a specific flight without suitable evidence to support these claims. 

  • Kind Patches Ltd

    • Upheld
    • Social media (paid ad)
    • 15 July 2026

    A paid-for Facebook ad for a supplement company made claims that a supplement patch could help with weight-loss and made medicinal claims for products that weren’t authorised by the Medicines and Healthcare products Regulatory Agency (MHRA). The ad was also socially irresponsible and incl...

  • Origin Sleep UK Ltd t/a Origin Mattress

    • Upheld
    • Website (own site)
    • 15 July 2026

    A website for a mattress company made misleading savings claims and misleadingly implied that discount offers were time-limited and that people needed to act more quickly than necessary to take advantage of an offer. 

  • Parker Products Ltd t/a ParkerBrand

    • Upheld
    • Website (own site)
    • 15 July 2026

    A website ad for a pressure washer made misleading savings claims and stated savings against previous prices without evidence that the product was normally sold at that price. 

  • Phlo Technologies Ltd

    • Upheld
    • Social media (paid ad)
    • 15 July 2026

    A paid-for Facebook ad promoted weight-loss prescription-only medicines to the public, against the law and our rules. 

  • Qatar Airways Group QCSC t/a Qatar Airways

    • Upheld
    • Social media (paid ad)
    • 15 July 2026

    Two paid-for LinkedIn posts for an airline gave a misleading impression of their flights environmental impact and implied that people could pay to fully offset the carbon emissions of a specific flight without suitable evidence to support this claim.   

Informally resolved (4)
  • CRASH Services Ltd t/a Granite Breakdown

    • 15 July 2026
    • Number of complaints: 1

  • Inspiring Vet Care Ltd t/a Pet Health Club Shop

    • 15 July 2026
    • Number of complaints: 1

  • Organised Nutrition Ltd

    • 15 July 2026
    • Number of complaints: 1

  • Petfre (Gibraltar) Ltd t/a Betfred

    • 15 July 2026
    • Number of complaints: 1