Rulings (102)
  • GetAgent Ltd

    • Upheld
    • Internet (website content)
    • 06 December 2023

    A website for estate agent referrals did not make it clear that some results were marketing communications, and claimed to make ‘impartial recommendations’ which was misleading.

  • Imiracle (HK) Ltd t/a ELFBAR

    • Upheld
    • Poster, Digital outdoor
    • 29 November 2023

    A poster ad and digital billboard ad for Elfbar vapes misleadingly omitted information about limited recycling options, mislead about the environmental benefit the products offered and misleadingly highlighted an environmental benefit that comes from a legal obligation which also impacts competing products.

  • Merlin Attractions Operations Ltd t/a Alton Towers Resort

    • Upheld
    • Internet (website content)
    • 29 November 2023

    A website ad for Alton Towers Theme Park’s ‘Rainy Day Guarantee’ omitted material information about how it would be invoked.

  • Play&Date Entertainment Zone

    • Upheld
    • App (paid ad)
    • 29 November 2023

    An in-app ad was irresponsible and likely to cause serious, widespread offence for trivialising and condoning sexual violence towards women, and was targeted irresponsibly.

  • Procter & Gamble UK t/a Always

    • Upheld
    • Television
    • 29 November 2023

    A TV ad for Always Discreet incontinence pads did not compare the product to the most appropriate version from the leading brand, and contained on-screen text whose placement misleading implied that 95% of women surveyed preferred the Always Discreet pad to the maxi pad from the leading brand.

  • Renault UK Ltd t/a Dacia, Renault

    • Upheld
    • Social media (paid ad)
    • 29 November 2023

    A paid-for Meta ad misleading claimed that a hybrid car drove “Up to 80% electric driving in the city”, which was unclear.

  • Borthwick Group (Energy) Ltd

    • Upheld
    • Social media (paid ad)
    • 15 November 2023

    A paid-for Facebook ad from a credit broker misleadingly suggested that it had been endorsed or approved by the BBC.

  • GM Unicorn Corporation Ltd

    • Upheld
    • App (paid ad)
    • 15 November 2023

    An in-game ad for a mobile app game was inappropriately targeted and was irresponsible, likely to cause serious and widespread offence and included a gender stereotype in a way that was likely to cause harm.

  • Norfolk Dinosaur Park Ltd t/a PrimEvil

    • Upheld
    • Poster
    • 15 November 2023

    A poster for a horror-themed Halloween event was likely to cause children fear or distress.

  • Studiocanal Ltd t/a Studiocanal

    • Upheld
    • VOD
    • 15 November 2023

    Two video-on-demand ads contained images and a level of jeopardy not suitable for general audiences, and was likely to cause unjustifiable fear and distress.

  • TJC & BLC Aesthetics Clinic & Training Academy

    • Upheld
    • Social media (own site)
    • 08 November 2023

    A Facebook post misleadingly did not make clear the nature, requirements, qualifications and possible registration details of a course, and contained the claims that the course was “Fully Accredited”, which could not be substantiated.

  • Essential Sounds Hearing

    • Upheld
    • Internet (website content)
    • 01 November 2023

    A website for hearing aids misleadingly stated their products were invisible in the ear, did not provide a refund within the advertised thirty days and made a misleading claim about stock availability.

  • Petfre (Gibraltar) Ltd t/a Betfred

    • Upheld
    • Social media (own site)
    • 01 November 2023

    Three tweets for Betfred featured Anthony Joshua, who is of inherent strong appeal to under-18s.

  • Whaleco UK Ltd t/a Temu

    • Upheld
    • Internet (display), App (paid ad)
    • 01 November 2023

    Four display ads and an in-app ad for Temu were sexually graphic and likely to cause widespread offence; sexualised someone who was a child; sexually objectified women; and were inappropriately targeted.

  • Bonne Terre Ltd t/a Sky Bet

    • Upheld
    • Social media (paid ad)
    • 18 October 2023

    A promoted tweet for Sky Bet featured Gary Neville, who is a public figure of strong appeal to under-18s.

  • Codeway Dijital Hizmetler Anonim Sirketi t/a Codeway

    • Upheld
    • Social media (paid ad)
    • 18 October 2023

    A paid-for Instagram ad misleadingly exaggerated the capabilities of an AI photo-editing app.

  • HMK V AG t/a Windsor Mint

    • Upheld
    • Television
    • 18 October 2023

    A TV ad for Windsor Mint misleadingly implied that a commemorative coin took the form a normal 40mm coin, when this was not the case.

  • Shop TJC Ltd t/a TJC, The Jewellery Channel Ltd

    • Upheld
    • Television
    • 18 October 2023

    A teleshopping presentation for a light machine made medical claims for a device that had not been registered for those claims.

  • Accor (UK) Ltd

    • Upheld
    • Social media (influencer or affiliate ad)
    • 11 October 2023

    A TikTok post on Lydia Elise Millen’s account did not obviously identifiable as an ad for the Savoy.  

  • Rosecrab Ltd

    • Upheld
    • In-game (apps)
    • 11 October 2023

    An in-game ad for a mobile game app Love Paradise – Merge Makeover was irresponsible, offensive and harmful.