Rulings (18)
  • Make The Air Fair

    • Upheld
    • Poster, Internet (social networking), Internet (display), Regional press
    • 07 February 2018

    A paid-for Facebook post, regional press ad, poster and internet display ad for Make The Air Fair:

    a. The paid-for Facebook post, seen in early December 2016, was headed “Make The Air Fair” and stated “Our airwaves are up for sale. BT already own too much and now they want even more. Tell Sharon White, Head of...

  • Digital Mums Ltd

    • Upheld
    • Digital outdoor
    • 03 January 2018

    Three digital outdoor ads for Digital Mums, a digital skills training company, were displayed on large screens alongside major roads in September 2017.

    a. One ad seen at a road junction in Hounslow, West London and along the M5 in Birmingham, contained text which stated "HEY, YOU IN THE SILVER CAR. EVER T...

  • All Care GB Ltd

    • Upheld
    • Leaflet
    • 13 December 2017

    A flyer for All Care, a domiciliary care service, received in July 2017, included the text “paid DBS checks … guaranteed hours” and “Rates of pay £8.30 per hour Monday through Friday”.

  • New Leaf Adoption Ltd t/a New Leaf Adoption

    • Upheld
    • Internet (on own site)
    • 06 December 2017

    A website for an adoption agency, New Leaf Adoption (www.newleafadoption.co.uk), seen on 23 March 2017, contained text which stated "We only use experienced competent assessors".

  • Developing Your Potential Recruitment Ltd

    • Upheld
    • Internet (on own site), Internet (social networking), Internet (OM 3rd party)
    • 22 November 2017

    Claims on www.developingyourpotentialrec.org, in a tweet, and on recruitment websites www.monster.co.uk and www.totaljobs.com, seen in August and October 2017, promoted teaching assistant jobs:

    a. Text on a page entitled "Job Search" from www.developingyourpotentialrec.org included several "Teac...

  • Falmouth University

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for Falmouth University, www.falmouth.ac.uk, seen on 10 June 2017 featured text stating “The UK’s No 1 Arts University (for three years running)” in “The Sunday Times League Table 2017” on a webpage titled “League Table Results”. Additionally, on the third page of ...

  • Teesside University

    • Upheld
    • Internet (on own site), Internet (social networking)
    • 15 November 2017

    A website and a social media post for Teesside University:

    a. The website www.tees.ac.uk, seen on 1 August 2017, featured text stating “Top university in England for long-term graduate prospects. Government longitudinal outcomes data 2016”.

    b. The paid-for tweet from the Teesside Univ...

  • University of East Anglia

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for the University of East Anglia (UEA), www.uea.ac.uk, seen on 9 June 2017, featured a black box including text stating, “Top 5 for student satisfaction (National Student Survey 2005-2016)” at the bottom of the homepage.

  • University of Leicester

    • Upheld
    • Internet (social networking)
    • 15 November 2017

    A paid for Facebook post for the University of Leicester, seen on 17 July 2017, featured text stating that the university was “a top 1% world university” and “A World Ranked University”.

  • University of Strathclyde

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for the University of Strathclyde, www.strath.ac.uk, seen on 8 June 2017 featured a webpage titled “Physics” that included a headline stating “We’re ranked No.1 in the UK”. Below this featured text stating “The Department of Physics at the University of Strathclyde, in t...

Informally resolved (64)
  • Action for Greyhounds UK t/a Action for Greyhounds

    • 07 February 2018
    • Number of complaints: 1

    Media: Cinema
    Topic: Animals and farming, Charity, education and Third sector

  • Alarm Response Management - ARM GB Community Interest Company t/a ARM GB

    • 07 February 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Home and garden, Safety and security

  • Architect Personal Training

    • 07 February 2018
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Health conditions, Charity, education and Third sector

  • Cambridge Islamic College

    • 07 February 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Charity, education and Third sector

  • Intellectual Property & Software Ltd t/a healthbingo.co.uk

    • 07 February 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Charity, education and Third sector

  • MTAkeover Ltd t/a MTA Traders University

    • 31 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Charity, education and Third sector

  • Buddies School of Motoring Ltd t/a Buddies School of Motoring

    • 24 January 2018
    • Number of complaints: 1

    Media: Internet (sales promotion)
    Topic: Promotions and competitions, Holidays, travel and motoring, Charity, education and Third sector

  • Hertfordshire County Council

    • 24 January 2018
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Politics and public services, Charity, education and Third sector

  • Home Help Agency Ltd t/a Home Help Companions

    • 24 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Health conditions, Children and the vulnerable

  • L3 Commercial Training Solutions Ltd

    • 24 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Charity, education and Third sector

Mail order cases (1)
  • The Entertainer (Amersham) Ltd

    • 10 January 2018
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Promotions and competitions, Children and the vulnerable

Database cases (3)
  • Smyths Toys UK Ltd

    • 11 October 2017
  • Age UK

    • 23 August 2017
  • The Smile Train UK

    • 05 July 2017