Rulings (28)
  • Fiat Chrysler Automobiles UK Ltd

    • Not upheld
    • Internet (video)
    • 22 November 2023

    A pre-roll YouTube ad did not condone or encoruage unsafe or irresponsible driving

  • Toyota (GB) plc

    • Upheld
    • Poster, Social media (paid ad)
    • 22 November 2023

    A paid-for Facebook post and a poster ad condoned using vehicles in a way that disregarded their impact on nature and the environment, and as such were socially irresponsible. 

  • WHM Hair Transplant and Aesthetics t/a WHM Clinic

    • Upheld
    • Social media (paid ad)
    • 15 November 2023

    A paid-for Facebook ad for cosmetic surgery abroad was irresponsible for exploiting insecurities around body image, trivialised the decision to undergo cosmetic surgery and omitted information about the need for a pre consultation.

  • Hurtigruten UK Ltd t/a Hurtigruten

    • Upheld
    • Internet (website content)
    • 25 October 2023

    A website for Hurtigruten, an expedition cruise company, featured a misleading savings claim.

  • Royal Caribbean Cruises Ltd t/a Royal Caribbean International

    • Upheld
    • Internet (website content)
    • 25 October 2023

    A website for Royal Caribbean Cruises misleadingly implied that a cruise would depart from Venice when that was not the case.

  • Nissan Motor (GB) Ltd t/a Nissan Motor (GB) Ltd

    • Upheld
    • Television
    • 18 October 2023

    Two TV ads for a hybrid car didn’t not make sufficiently clear the extent to which it required petrol as a power source.

  • Jaguar Land Rover Ltd

    • Upheld
    • Social media (own site)
    • 04 October 2023

    A tweet about the Range Rover Sport SV was banned for making speed and acceleration the main message of the ad.

  • The Diesel Car Company

    • Upheld
    • Internet (website content)
    • 27 September 2023

    A listing for a car had a misleading pricing quote.

  • Jaguar Land Rover Ltd

    • Not upheld
    • Television
    • 20 September 2023

    A TV ad for Defenders cars did not misleadingly suggest parking sensors to alert drivers of a cliff edge, or condone dangerous and irresponsible driving. 

  • DFDS Seaways Ltd t/a DFDS, dfdsseaways.co.uk

    • Upheld
    • Internet (website content)
    • 13 September 2023

    A website for a ferry operator misleadingly claimed that fares were from £47, when the £47 one-way ticket was only available when booked as part of a four-person cabin.

  • eSky.pl SA

    • Upheld
    • 06 September 2023

    A paid-for search ad for eSky.co.uk, which appeared under the search term “Ryanair” did not make their status as a third-party travel agency clear upfront.

  • 4AIR LLC

    • Upheld
    • Search (paid)
    • 30 August 2023

    A paid-for Google ad, for 4AIR LLC misleadingly understated the environmental impact of their service.

  • JD Sports Fashion plc

    • Upheld
    • Poster
    • 30 August 2023

    A poster for JD Sports and Adidas irresponsibly portrayed unsafe driving practices.

  • Versus Law Ltd

    • Upheld
    • Social media (own site)
    • 30 August 2023

    A page on the Flight Delay Claim website implied that passengers of flights cancelled or delayed over three hours were guaranteed compensation and did not make clear that there were advertiser’s fees or that consumers could only apply for compensation for Loganair flights through their service if they had first c...

  • Heritage Park Estates Ltd t/a Bendochy Park

    • Upheld
    • National press
    • 16 August 2023

    A holiday homes and Lodges estate misleadingly implied that their holiday units could be used for main residential purposes.

  • BMW (UK) Ltd t/a Mini

    • Not upheld
    • Television
    • 12 July 2023

    A TV ad for the Mini Electric did not condone or encourage dangerous or irresponsible driving.

  • Hyundai Motor UK Ltd

    • Upheld
    • Brochure, Internet (video), Poster (digital video)
    • 28 June 2023

    A digital billboard, YouTube video and marketing brochure advertising Hyundai’s IONIQ 5 model, misleadingly claimed that the vehicle could charge from 10% to 80% in 18 minutes using a 350 kW charger.

  • Toyota (GB) plc

    • Upheld
    • Internet (website content)
    • 28 June 2023

    A website for Toyota misleadingly claimed its bZ4X model could reach 80% charge in around 30 minutes with a 150 kW fast-charging system when using rapid public charging.

  • BBNJ Ltd t/a Traveldecorum

    • Upheld
    • Search (paid)
    • 21 June 2023

    A paid-for search listing and a booking webpage for a travel agent made misleading price claims.  

  • Holiday Extras Ltd t/a Purple Parking

    • Upheld
    • Website (own site)
    • 21 June 2023

    A travel website misleadingly claimed to offer free cancellations and did not include material information clearly and prominently.