Rulings (11)
  • Flights & Holidays UK Ltd

    • Upheld
    • Internet (on own site)
    • 06 January 2021

    A website ad for an online travel agency was banned for making a misleading price claim for a flight from London to Orlando.

  • Licensed Taxi Drivers Association Ltd t/a LTDA

    • Upheld
    • Radio
    • 25 November 2020

    A radio ad promoting London black cab services exaggerated the extent to which features of the taxis could reduce the spread of COVID-19.

  • TUI UK Ltd

    • Not upheld
    • Website (own site)
    • 18 November 2020

    Claims on a travel and tourism company website for hotel rooms were not misleading.

  • The Trade Centre Group plc t/a The Trade Centre UK, The Trade Centre Wales

    • Upheld
    • 23 September 2020

    A radio ad for a used car dealer was banned for presenting the terms and conditions in an unclear and ambiguous manner.

  • Grapevine Europe Ltd

    • Upheld
    • Television
    • 20 May 2020

    A TV ad for a car buying comparison site misled consumers about what personal information was needed to obtain valuations from their website.

  • British Airways plc

    • Upheld
    • Internet (on own site), Radio
    • 01 April 2020

    A website and radio ad for British Airways made misleading claims about a 2-for-1 travel voucher.

  • RSD Travel Ltd

    • Upheld
    • Magazine, Circular
    • 11 March 2020

    A magazine price comparison ad for a holiday to Cyprus was banned for being misleading.

  • Auto Union Finance Ltd t/a new-car-discount

    • Upheld
    • Internet (on own site)
    • 04 March 2020

    A website for a car retailer created a misleading impression that the vehicles listed on some pages were new when that was not the case.

  • Sunshine Cruise Holidays Ltd

    • Not upheld
    • National press
    • 26 February 2020

    A newspaper ad for cruises was found to not be misleading on pricing.

  • Inside Lifestyle

    • Upheld
    • Internet (social networking)
    • 19 February 2020

    Instagram posts for a competition to win a holiday were banned as the promotion was administered unfairly.

  • Ryanair Ltd t/a Ryanair Ltd

    • Upheld
    • National press, Television, Radio
    • 05 February 2020

    Press, TV and radio ads for Ryanair included claims about low emissions that could not be substantiated.