Rulings (64)
  • Amberley House Cottage Holidays Ltd

    • Not Upheld
    • Internet (on own site)
    • 22 November 2017

    A website for UpFront Reviews, www.upfrontreviews.com, seen on 7 July 2017, stated on a page titled “Accommodation Reviews” that the “Average rating” of properties included in the “Amberley House Cottage Holidays Group” portfolio was “4.6 OUT OF 5”. An individual prope...

  • Moresand Ltd t/a World Airfares

    • Upheld
    • Internet (display)
    • 22 November 2017

    An online listing for a business class flight from Manchester to Bangkok at 17:50 on 4 December 2017 on www.worldairfares.co.uk, seen on 21 May 2017, stated that the price of the flight was £1449.64. Below the listed price, the ad stated that there were 6 seats available.

  • Sixt Rent a Car Ltd

    • Upheld
    • Internet (display)
    • 22 November 2017

    An online display ad for Sixt, a vehicle rental company, seen on 29 May 2017, featured images which transitioned between images of various vehicles and displayed text which stated “from” and then “£X / per day”.

  • Alternative Airlines Ltd

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for Alternative Airlines, www.alternativeairlines.com, seen on 11 July 2017, provided facilities for consumers to search for and purchase holidays. A results page listed various holidays in line with search criteria entered. Once a customer clicked through the results page option “CONFIRM SELECTION”, they ...

  • Moresand Ltd t/a TravelHouseUK

    • Upheld
    • Internet (on own site)
    • 15 November 2017

    A website for TravelHouseUK, www.travelhouseuk.co.uk, seen on 20 June, included a flight listing which stated “Price £355.67pp AAL JNB Departure 30 Oct 2017 Class Economy Return 13 Nov 2017 Travellor Adult”.

  • Condé Nast Publications Ltd

    • Upheld
    • Magazine
    • 08 November 2017

    A magazine ad for Condé Nast Traveller Magazine seen in Glamour Magazine on 22 June 2017 featured a model posed on a beach.

  • Contemporary Oak Furniture Ltd t/a Oak Furniture Solutions

    • Upheld
    • Internet (sales promotion)
    • 01 November 2017

    A website for furniture retailer Oak Furniture Solutions, www.oakfurnituresolutions.co.uk, seen on 16 May 2017. A green banner was featured near the top of each page and contained text that stated “10% EXTRA OFF ADDED IN BASKET - 3 DAY SALE*”, accompanied by a countdown clock. The web page which promoted the ‘Oslo W...

  • Peugeot Motor Company plc

    • Upheld
    • Television
    • 01 November 2017

    A TV ad for the Peugeot 208 car, seen between 14 and 29 July 2017, showed a man driving through city streets. While he was driving, he was sent a text from a woman at a party which said "I'm bored without you!", which he read on a built-in screen alongside the car's dashboard. The driver appeared to react ...

  • Glyn Hopkin Ltd and Fiat Chrysler Automobiles UK Ltd

    • Upheld
    • Internet (on own site)
    • 25 October 2017

    Two ads marketing approved used Alfa Romeo cars on www.usedcars.alfaromeo.co.uk, seen on 13 May 2016:

    a. The first ad featured text that stated “Alfa Romeo Approved Used GIULIETTA ALFA ROMEO GIULIETTA 2.0 JTDM-2 SPORTIVA ALFA TCT 5DR (SAT NAV) IN WHITE £16,995 DIESEL … MANUAL 9,600ML, 64...

  • Walkden Group Ltd

    • Upheld in part
    • Internet (on own site)
    • 25 October 2017

    A website, www.walkdengroup.co.uk, seen in November 2016, promoted a spray-on coating for vehicles. Text on the homepage stated, “The Walkden Group is an authorised application centre of excellence for Industrial Polymer Inc. World Wide Network and we have many years of experience in applying the products which are ...

Informally resolved (352)
  • Advantage Marketing Corporation Ltd t/a Quingo

    • 22 November 2017
    • Number of complaints: 1

    Media: Leaflet
    Topic: Holidays, travel and motoring

  • Bikelights UK Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • Hotels.com LP

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • Icelolly Marketing Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: National press
    Topic: Holidays, travel and motoring

  • Jaguar Land Rover Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • Stena Line Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • YelloCar Hire Ltd

    • 22 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • Cruise Club UK

    • 15 November 2017
    • Number of complaints: 1

    Media: Brochure
    Topic: Holidays, travel and motoring

  • East Coast Private Hire Ltd

    • 15 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

  • HotelStay International Ltd

    • 15 November 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Holidays, travel and motoring

Database cases (4)
  • Bolsover Cruise Club Ltd

    • 04 October 2017
  • We Buy Any Car Ltd

    • 16 August 2017
  • Uber BV

    • 08 March 2017
  • Holiday Extras Ltd t/a Holiday Extras

    • 14 December 2016