Rulings

Our rulings are published every Wednesday and set out on the public record how, following investigation, the advertising rules apply and where we draw the line in judging whether an ad has broken the rules. We also publish a list of companies and organisations which, following receipt of a complaint, agreed to amend or withdraw their ad without the need for a formal investigation.

Rulings (4)

Universal Music Operations Ltd
- Not Upheld
- Television
- 10 July 2019
A TV ad for Billie Eilish’s album ‘When we all fall asleep, where do we go?’, seen at around 8.15 pm on 29 March 2019 began with on-screen text that stated the name of the artist while a voice-over said, “This is ‘When we all fall asleep, where do we go?’ the debut album from Billie ...
Practical Publishing International Ltd t/a moremags.com
- Upheld
- Internet (on own site)
- 04 September 2019
A website for a craft magazine misleadingly claimed that promotional items were “gifts” when in fact the items were included in the package price.
Virgin Experience Days Ltd
- Upheld
- Internet (on own site)
- 07 August 2019
A website for Virgin Experience Days, www.virginexperiencedays.co.uk, seen on 26 November 2018, featured a listing titled “The View from The Shard and a Three Course Meal for Two at Marco Pierre White's London Steakhouse Co” that read "£95.00 ... SAVE 46% WAS £178.50". Text unde...
Cycle Safety Technologies Ltd
- Upheld
- Internet (on own site)
- 15 May 2019
A tweet from Cycle Safety Technologies, a traffic monitoring app for drivers and cyclists, posted on 11 February 2019, stated “We confirm that cycle safety technology app Is for all road users. If a cyclist Is not using the app but a driver Is using the app the responsibility rest [sic] with the cyclist. All accidents ...

Informally resolved (1)

British Telecommunications plc
- 10 July 2019
- Number of complaints: 1
Media: Internet (on own site)
Topic: Sports, leisure and hobbies

Mail order cases (0)

Database cases (0)

Rulings

British Telecommunications plc