Rulings (7)
  • ITV Broadcasting Ltd

    • Not upheld
    • Television
    • 08 April 2020

    Two TV ads for a video game were not scheduled inappropriately.

  • Sky UK Ltd t/a Sky, NowTV

    • Not upheld
    • Television
    • 08 April 2020

    TV ads for a video game and a film were not scheduled inappropriately.

  • Merlin Entertainments plc

    • Not upheld
    • Internet (on own site)
    • 01 April 2020

    Claims on Alton Towers’ website that fastrack passes reduced queue times were not misleading.

  • StubHub (UK) Ltd

    • Upheld
    • Poster
    • 25 March 2020

    A poster ad for a third-party reseller that claimed to guarantee genuine tickets would always be sold was misleading.

  • Practical Publishing International Ltd t/a moremags.com

    • Upheld
    • Internet (on own site)
    • 04 September 2019

    A website for a craft magazine misleadingly claimed that promotional items were “gifts” when in fact the items were included in the package price.

  • Virgin Experience Days Ltd

    • Upheld
    • Internet (on own site)
    • 07 August 2019

    A website for Virgin Experience Days, www.virginexperiencedays.co.uk, seen on 26 November 2018, featured a listing titled “The View from The Shard and a Three Course Meal for Two at Marco Pierre White's London Steakhouse Co” that read "£95.00 ... SAVE 46% WAS £178.50". Text unde...

  • Universal Music Operations Ltd

    • Not Upheld
    • Television
    • 10 July 2019

    A TV ad for Billie Eilish’s album ‘When we all fall asleep, where do we go?’, seen at around 8.15 pm on 29 March 2019 began with on-screen text that stated the name of the artist while a voice-over said, “This is ‘When we all fall asleep, where do we go?’ the debut album from Billie ...

Informally resolved (3)
  • Peloton Interactive UK Ltd

    • 04 December 2019
    • Number of complaints: 1

    Media: Internet (on own site), Internet (social networking), Television
    Topic: Sports, leisure and hobbies

  • Waterstones Booksellers Ltd

    • 04 December 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Sports, leisure and hobbies

  • British Telecommunications plc

    • 10 July 2019
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Sports, leisure and hobbies