Rulings (17)
  • Tesco Stores Ltd t/a Tesco

    • Not upheld
    • Newspaper
    • 09 June 2021

    A newspaper ad for Tesco did not make misleading price comparison claims and did not break the CAP Code.

  • Ideal Shopping Direct Ltd t/a Create and Craft

    • Upheld
    • Internet (on own site)
    • 19 May 2021

    A website ad for a crafting retailer’s discount service was banned as it did not represent a genuine saving against the usual selling price.

  • Asos.com Ltd

    • Upheld
    • Email
    • 05 May 2021

    A marketing communication email from ASOS was banned for implying all their products were included in an offer when this was not the case.

  • Maple Syrup Media Ltd t/a Quidco, Quidco.com

    • Upheld
    • Internet (website content), Social media (own site)
    • 05 May 2021

    A website and Facebook ad for a cashback service provider were banned for making misleading claims.

  • Learning Group Ltd t/a Montessori Tutors

    • Upheld
    • Internet (website content)
    • 28 April 2021

    A website ad for a tutoring company was banned for quoting earnings figures that could not be adequately substantiated.

  • Watches of Switzerland Company Ltd t/a Goldsmiths

    • Upheld
    • Website (own site)
    • 17 March 2021

    A website post by a jewellery retailer was banned for making misleading savings claims about a pair of earrings.

  • DSG Retail Ltd t/a Currys PC World

    • Upheld
    • 10 March 2021

    A TV ad for Currys PC World was banned for irresponsibly encouraging excessive spending through the use of credit, particularly in relation to purchasing higher value Christmas gifts with a ‘pay later’ payment method.

  • I Saw it First Ltd

    • Upheld
    • 10 March 2021

    A website ad for an online clothing retailer was banned for misleadingly implying that discount codes and discounted prices applied to certain products when this was not the case.

  • Smart Metering Communications Body Ltd t/a Smart Energy GB

    • Not upheld
    • 10 March 2021

    A TV and radio ad for a smart meter which stated that the product could help consumers to save money on their bills was not found to be misleading.

  • DSG Retail Ltd t/a Currys PC World

    • Upheld
    • Internet (on own site), Television
    • 24 February 2021

    Two TV ads for Currys PC World were banned for misleadingly implying that consumers were able to purchase a TV for half price when this was not the case.

  • Hutchison 3G UK Ltd t/a 3

    • Upheld
    • Search (paid), Internet (on own site), Television
    • 24 February 2021

    A TV, website and paid-for search ad by Three Mobile were banned for not holding adequate substantiation to support the claim that they were the ‘best network for data.”

  • Studio Retail Ltd

    • Upheld
    • Television, VOD
    • 27 January 2021

    A TV and video on demand ad for a shopping retailer was banned for irresponsibly encouraging excessive spending.

  • In The Style Fashion Ltd t/a In the Style

    • Upheld
    • Internet
    • 06 January 2021

    A website and Instagram post by an online fashion retailer were banned for implying that all their products were included in an offer when this was not actually the case.

  • Lidl Great Britain Ltd

    • Upheld
    • Internet (on own site), National press, Leaflet
    • 16 December 2020

    Two leaflets, a website, and two newspaper ads for Lidl products were banned for quoting unsubstantiated RRP claims.

  • Rightio Ltd

    • Upheld
    • Internet (sponsored search)
    • 25 November 2020

    A paid-for Google Ad for a plumbing service misleadingly stated that a call-out charge did not apply for diagnostic work carried out by engineers.

  • The Trade Centre Group plc t/a The Trade Centre UK, The Trade Centre Wales

    • Upheld
    • 23 September 2020

    A radio ad for a used car dealer was banned for presenting the terms and conditions in an unclear and ambiguous manner.

  • Anglian Windows Ltd t/a Anglian Home Improvements

    • Upheld
    • Internet (on own site)
    • 05 August 2020

    A website ad for home appliances was banned for making misleading savings claims.