Rulings (48)
  • Express Healthcare Ltd t/a pharmacyonline.co.uk

    • Upheld
    • Social media (paid ad)
    • 24 June 2026

    A paid-for Meta ad and website for an online pharmacy promoted prescription-only medicines to the public, against the law and our rules. 

  • Beauty Pie Ltd t/a Beauty Pie Ltd

    • Upheld
    • Poster
    • 10 June 2026

    A poster for an LED face mask made misleading claims that it was clinically proven to reduce wrinkles in 4 weeks.

  • Menwell Ltd t/a Voy

    • Upheld
    • Email
    • 27 May 2026

    Three emails for an online pharmacy promoted prescription-only medicines to the public against the law and our rules. The ads were also socially irresponsible by creating an undue sense of urgency for people who were considering medicated weight-loss programmes. 

  • 111 Skin Ltd t/a 111skin

    • Upheld
    • Website (own site)
    • 13 May 2026

    A product listing for a skincare product misleadingly exaggerated the effects of a cosmetic product for ageing skin.

  • Beiersdorf UK Ltd

    • Upheld
    • Poster
    • 29 April 2026

    A poster ad for Eucerin Skincare misleadingly claimed that a serum was clinically proven to make you look up to 5 years younger.

  • Global Health Tests Ltd t/a Check My Body Health

    • Upheld
    • Website (own site)
    • 22 April 2026

    A website for a Bioresonance hair test misleadingly claimed that the test could comprehensively analyse body intolerances.

  • L'Oréal (UK) Ltd

    • Upheld
    • Video on demand
    • 22 April 2026

    A Video-On-Demand ad for a serum made misleading claims that it was clinically proven to reduce hyperpigmentation in two weeks.

  • TFS Buying Ltd

    • Upheld
    • Social media (paid ad)
    • 18 March 2026

    A paid-for Facebook ad for a buy now pay later arrangement irresponsibly encouraged non-essential spending through the use of credit, particularly in relation to funding non-essential Christmas purchases.

  • Health Bridge Ltd t/a Zava

    • Upheld
    • Website (ad feature)
    • 18 February 2026

    An advertorial promoting medicated weight-loss seen on the Mumsnet website didn’t make it clear it was an ad, used healthcare professionals to endorse a medicine and promoted prescription-only medicines to the public, against the law and our rules.

  • Health Bridge Ltd t/a Zava

    • Upheld
    • Social media (influencer or affiliate ad)
    • 11 February 2026

    An Instagram post, TikTok video and a Facebook post for weight-loss injections promoted prescription-only medicines to the public, against the law and our rules.

  • MedExpress Enterprises Ltd t/a MedExpress

    • Upheld
    • Social media (influencer or affiliate ad)
    • 11 February 2026

    Three Instagram posts and a TikTok video for weight-loss injections promoted prescription-only medicines to the public, against the law and our rules.

  • Menwell Ltd t/a Voy

    • Upheld
    • Social media (influencer or affiliate ad)
    • 11 February 2026

    Four Instagram ads for weight-loss injections promoted prescription-only medicines to the public, against the law and our rules.

  • UK Meds Direct Ltd

    • Upheld
    • Social media (influencer or affiliate ad)
    • 11 February 2026

    Two TikTok ads for weight-loss injections promoted prescription-only medicines to the public, against the law and our rules.

  • The Cheeky Panda Ltd

    • Upheld
    • Website (own site)
    • 04 February 2026

    A website for a baby product company failed to make the basis of environmental and comparative claims clear and didn’t have suitable evidence to support the claims made.  

  • Byrokko

    • Upheld
    • Social media (paid ad)
    • 21 January 2026

    A paid for Facebook ad for a tanning accelerator misleadingly and irresponsibly implied that the use of sunbeds was safe, and that using their product during sunbed use could help people achieve a tan quickly and safely.

  • JD Tanning UK Ltd

    • Upheld
    • Social media (paid ad)
    • 21 January 2026

    Two paid-for Meta ads for a sunbed hire company misleadingly and irresponsibly claimed that sunbed use offered health benefits and that the use of sunbeds was safe. The ads also discouraged essential treatment for conditions for which medical supervision should be sought, including psoriasis.

  • SFJ Group Ltd t/a SunShine Co

    • Upheld
    • Social media (paid ad)
    • 21 January 2026

    A paid-for Google search ad for a tanning studio was socially irresponsible and misleading by suggesting that tanning could be obtained safely.

  • Tanbox Towcester Ltd

    • Upheld
    • Social media (paid ad)
    • 21 January 2026

    A paid-for Facebook ad for a tanning studio misleadingly and irresponsibly claimed that sunbed use offered health benefits and that the use of sunbeds was healthy. The ad also discouraged essential treatment for conditions for which medical supervision should be sought, including seasonal affective disorder (SAD).

  • The Sun Company (Horsham) Ltd t/a The Sun Company

    • Upheld
    • Social media (paid ad)
    • 21 January 2026

    A paid-for Instagram ad for a tanning studio was socially irresponsible and misleading by suggesting that tanning could be obtained safely.

  • Chequp Health Ltd

    • Upheld
    • Social media (paid ad)
    • 17 December 2025

    A paid-for Facebook ad for weight-loss medication promoted prescription-only medicines to the public, against the law and our rules, and irresponsibly exploited people’s insecurities around body image.