Rulings (5)
  • Fischer Future Heat UK Ltd

    • Upheld
    • Leaflet
    • 07 August 2019

    A leaflet for Fischer heaters, seen in April 2019, on one side stated "10 YEAR WARRANTY*"; "Compatible with Economy 7 (19) and normal tariffs"; "100% COMPLETE HEATING GUARANTEE (1) ... Removing the uncertainty of heating. If our heater does not heat your room to 21 degrees C, we will replace it...

  • Greenstar Gas, Plumbing and Heating

    • Upheld
    • Internet (on own site)
    • 31 July 2019

    A website, for a plumbing and heating company, www.greenstarcolchester.co.uk, seen on 9 February 2019, stated "Greenstar Powerflushing, Gas, Plumbing and Heating is the only plumbing and service company that has [sic] 100% transparent ... pricing system ...".

  • Friends of the Earth Ltd

    • Not Upheld
    • Internet (on own site)
    • 10 July 2019

    A website for Friends of the Earth, www.foe.co.uk, seen on 11 October 2017 on a page titled “Fracking and the campaign to stop climate change” stated under the heading “Why fight fracking? Climate change Fracking is incompatible with tackling climate change … Water Fracking risks contaminating ...

  • Fisher & Company Engineering Services Ltd t/a Fisher & Company

    • Upheld in part
    • Internet (on own site)
    • 20 March 2019

    A website for Fisher & Company, www.fisherandcompany.co.uk, seen in early July 2018, advertising solar powered pedestrian crossing beacons. On a web page titled “Solar Powered Belisha Beacons”, the website stated “SolarisV2™… Part No: FSBB2016 V2” and below that featured an imag...

  • InnoGreen Chem

    • Upheld
    • Internet (on own site)
    • 20 March 2019

    A product brochure for InnoGreen, a heat pump manufacturer, seen on 4 October 2018 featured the claim "InnoGreen GeoPro is the only Thermal Fluid on the market that has been designed specifically for closed loop ground and water collectors. Its design & development was completed in response to requests by lead...

Informally resolved (1)
  • Hazelnut London Ltd

    • 26 June 2019
    • Number of complaints: 1

    Media: Internet (display)
    Topic: Utilities, energy and environment