Rulings (12)
  • Puressentiel UK Ltd

    • Upheld
    • 07 October 2020

    A newspaper ad for an air spray product misleadingly implied that it could reduce airborne household bacteria.

  • British Gas Services Ltd t/a British Gas

    • Not upheld
    • Radio
    • 12 August 2020

    Three radio ads for British Gas’ HomeCare service did not make misleading price claims.

  • BOXT Ltd

    • Upheld in part
    • Television, Social media (own site)
    • 15 July 2020

    A YouTube and TV ad for a BOXT boiler was banned for making misleading price comparison claims.

  • Shell UK Ltd

    • Upheld
    • Radio
    • 08 July 2020

    A radio ad for Shell’s loyalty scheme was banned for being misleading.

  • Fischer Future Heat UK Ltd

    • Upheld
    • Television
    • 22 April 2020

    A TV ad for a discount offer on heaters made a misleading savings claim.

  • Clearabee Ltd

    • Not upheld
    • Internet (on own site)
    • 01 April 2020

    Claims on a website for a waste management company were not misleading.

  • Parcel2Go.com Ltd t/a Parcel2go

    • Upheld in part
    • Internet (on own site), Email
    • 01 April 2020

    A website and an email for a parcel delivery comparison website omitted information about parcel restrictions and misled consumers about their ratings.

  • Titan Insulation Ltd

    • Upheld
    • Internet (on own site)
    • 08 January 2020

    Claims on a home insulation service website were misleading. 

  • Anyjunk Ltd

    • Upheld
    • Internet (on own site)
    • 18 December 2019

    Claims on a website for waste collection could not be substantiated.

  • Stovax Ltd

    • Not upheld
    • Internet (on own site)
    • 27 November 2019

    A website for wood burning stoves making ‘clean burn’ claims did not break the rules around misleadingness.

  • Fischer Future Heat UK Ltd

    • Upheld
    • Internet (on own site), Leaflet
    • 13 November 2019

    Claims on a flyer and website for a heating system were misleading and unsubstantiated.

  • Solar Panel Funding Ltd

    • Upheld
    • Internet (social networking)
    • 13 November 2019

    Facebook posts for solar panel funding made misleading claims, did not make clear the nature of the business and falsely implied they were acting for purposes outside of their trade.