Rulings (2)
  • INEOS Upstream Limited

    • Upheld in part
    • Press general, Regional press, Insert
    • 25 October 2017

    A regional press ad for Ineos Group Ltd, a multinational chemicals company, seen in the Derbyshire Times in January 2017, featured a seven-page booklet which included information about the use of shale gas in the UK, titled “FRACKING [sic] What everyone should know”. The booklet included various sections, including ...

  • Fischer Future Heat UK Ltd

    • Upheld in part
    • Internet (on own site)
    • 28 June 2017

    The website www.fischerfutureheat.com, for a heating company, seen on 17 January 2017. Under the heading “Electric Storage Heaters” the ad stated “Fischer German electric storage heaters are the perfect replacement for gas central heating or night storage heaters. They’re low input for total efficiency”. The ad also...

Informally resolved (37)
  • Budget Energy Ltd

    • 10 January 2018
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Utilities, energy and environment

  • Ecotricity Group Ltd

    • 03 January 2018
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Utilities, energy and environment

  • Green Energy (UK) plc

    • 03 January 2018
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Utilities, energy and environment

  • Greenpeace Ltd

    • 03 January 2018
    • Number of complaints: 2

    Media: Poster
    Topic: Utilities, energy and environment

  • British Gas Trading Ltd

    • 13 December 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Utilities, energy and environment

  • EDF Energy plc

    • 08 November 2017
    • Number of complaints: 2

    Media: Internet (social networking), Radio
    Topic: Utilities, energy and environment

  • Renewable Solutions Team Ltd

    • 08 November 2017
    • Number of complaints: 1

    Media: Internet (social networking)
    Topic: Utilities, energy and environment

  • Energy Saving Grants Ltd

    • 18 October 2017
    • Number of complaints: 1

    Media: Direct mail
    Topic: Utilities, energy and environment

  • Npower Ltd

    • 18 October 2017
    • Number of complaints: 1

    Media: Internet (on own site)
    Topic: Utilities, energy and environment

  • BBC Worldwide Ltd

    • 11 October 2017
    • Number of complaints: 1

    Media: Magazine
    Topic: Utilities, energy and environment

Database cases (1)
  • Glide Utilities Ltd

    • 25 October 2017