Rulings (81)
  • Astrasoft Projects Ltd t/a Sofiadate.com

    • Upheld
    • Social media (paid ad)
    • 05 February 2025

    A paid-for Facebook ad featured harmful stereotypes likely to cause serious or widespread offence. 

  • Banquist Ltd t/a Winedrops

    • Upheld
    • Social media (paid ad)
    • 05 February 2025

    A paid-for Facebook ad and sponsored Instagram story made unsubstantiated price comparison claims and misleadingly implied that reviews and ratings were from a third-party review website when this wasn't the case. 

  • Health Line

    • Upheld
    • Social media (paid ad)
    • 22 January 2025

    Two paid-for Facebook ads misleadingly exaggerated the capabilities of laser eye treatment, falsely implied that they directly provided laser eye treatment themselves and didn't make clear that they received a commission for their service. 

  • The Essence Vault Ltd

    • Upheld
    • Social media (paid ad)
    • 15 January 2025

    A paid-for Facebook ad made misleading pricing claims.   

  • Zimran Ltd t/a Prosperi Academy

    • Upheld
    • Social media (paid ad), Internet (video)
    • 15 January 2025

    A paid-for YouTube ad for an app offering financial investment training courses didn't make clear that the value of investments was variable and irresponsibly took advantage of people's lack of experience by implying that investment was straightforward and that large returns could be made with minimal time and ...

  • Better Health and Wellness

    • Upheld
    • Social media (paid ad)
    • 18 December 2024

    A paid-for Facebook ad was misleading as it didn’t make clear the nature of the content people would be served if they engaged with the ad.

  • Health and Wellness

    • Upheld
    • Social media (paid ad)
    • 18 December 2024

    A paid-for Facebook ad was misleading as it didn’t make clear the nature of the content people would be served if they engaged with the ad and also exaggerated the capability of laser eye treatment.

  • Lloyds Bank plc

    • Upheld in part
    • Poster, Social media (paid ad)
    • 18 December 2024

    A paid-for LinkedIn post for Lloyds Bank was misleading as it omitted significant information about the company’s environmental impact.

  • Marketing VF Ltd t/a The Eco Experts

    • Upheld
    • Social media (paid ad)
    • 18 December 2024

    A paid-for Facebook ad for a laser eye surgery referral company falsely implied they were acting for purposes outside their business and that they directly provided laser eye surgery when this wasn’t the case. The ad also failed to make clear that they receive a commission for their service and misleadingly exagg...

  • Person(s) unknown t/a Sereni

    • Upheld
    • Social media (paid ad)
    • 18 December 2024

    A paid-for Meta ad made medical claims for a product which didn’t have the relevant compliance labels.

  • Valterous Ltd t/a Therapie Clinic

    • Upheld
    • Social media (paid ad)
    • 18 December 2024

    A paid-for Facebook ad indirectly advertised a prescription only medicine to the public.

  • Alchemy Bros Ltd t/a Energy Grant Access

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    A paid-for Meta ad offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the Scottish Government, falsely implied that they were acting for purposes outside their trade and didn’t make their commercial intent clear.

  • ECO4U LTD

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    Four paid-for Facebook ads offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the UK Government, falsely implied that they themselves were offering grants and didn’t make the nature of their business clear.

  • Ignite Sustainable Energy Ltd t/a ignitese.co.uk

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    Two paid-for Facebook and Instagram ads offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the UK Government.

  • Impact Energy Ltd

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    Two paid-for Meta ads offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the UK Government.

  • Lead Pronto Ltd t/a LeadPronto

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    Four paid-for Meta ads offering a home efficiency scheme grant misleadingly implied that the company was endorsed by or associated with the UK Government, falsely implied that they themselves were offering grants for a free boiler, and didn’t make the nature of their business clear.

  • Ovira Australia t/a Ovira UK

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    Three paid-for Meta ads made unauthorised specific health claims, referred to an amount of weight loss, implied a food could prevent, treat or cure PCOS and symptoms of the menopause and made medicinal claims for an unlicenced product.  

  • Pulsio Ltd

    • Upheld
    • Social media (paid ad)
    • 11 December 2024

    A paid-for Facebook ad made misleading and unsubstantiated savings claims.

  • Bodystreet Franchise (UK) Ltd

    • Upheld
    • Social media (paid ad)
    • 04 December 2024

    A paid-for Instagram ad for a fitness centre made misleading claims that a 20-minute session per week was equivalent to three one-hour sessions at a regular gym.

  • Solomon Global Ltd t/a Buy Bullion

    • Upheld
    • Social media (paid ad)
    • 20 November 2024

    A paid for Facebook ad failed to make clear that gold investment was unregulated, that the value of investments was variable and that examples of past performance weren’t necessarily a guide to the future.